Credly FAQs

To begin creating a badge, Visit your "Created" tab and then click on "+Badge" -- or just click the " Give " link in the top navigation.

The Badge Image

You can choose whether to upload your own badge image to visually represent the Credit you create, or you may use the Credit Builder to create an image online. (You can always start by creating a badge using the Builder and later edit to change/add a new image.)

1. To upload your own badge image, on the home page of the Credit Builder, click the "upload your own design" link:

2. Then click the "Upload a new image" button:

Follow the on-screen instructions to load your own badge image. In creating your own badge images for upload, for best results, we recommend:

Square image size (i.e. equal height and width dimensions)

Recommended size 600 x600 pixels or higher

Using a transparent background

File format: PNG

File size maximum: 2MB

If instead you would like to use an image from the Credit Builder, start by clicking on the "Customize This" button.

Use the tools in the navigational panel on the left to customize shape, icon, and banner text, or to select or upload an icon into your badge image.

Text Fields

To the right of the Credit Builder, you will see the text fields to "Describe this Credit".

1. Enter your information for "Title" and "Short Description" (you can type or copy/paste from your document).

2. Click on the blue "+" sign to open the next window and to enter the longer Description and Criteria. Again you can type or copy/paste. Notice both fields allow for hyperlinking and formatting. Some badges may carry an expiration date, which you can establish here.

Categories provide a way to organize your created badges. You can choose from thousands of pre-existing skill, competency and vocational categories or you can add your own. These are similar to tags that help organize badges across the broader digital credential ecosystem, beyond any single issuer.

3. When you finish with this window, be sure to click the "Save Info" button.

4. You will be brought back to the first screen. If you are ready, click "Save". If you are an enterprise level client, after saving you must additionally "Publish."

How do I create a badge?

First, look for the this icon in the far left menu. Some people describe it as a white pill. This starts the badge building process.

Your first step will be to add an image. Click on Change Image and upload the badge visual.

Then complete the metadata fields below.Clicking on the small pencil to the right allows you to edit fields. Tool tips are available for each field.

Badge earners have a new way to share their achievements. Digital credentials can now be downloaded as a printable certificate with a QR code.

Where can I go to download a printable certificate?

1. You'll find the option (if enabled) in the same sharing area as Facebook, LinkedIn, etc. at the bottom of the list.

2. On your enterprise site, go to your Recently Issued tab > Expand on a badge that has been issued and click on 'View more details'.

3. For issuers, you can also download the copy here (Created > Given)

If there is a “Claim Now” button accompanying a badge, the issuer allows you to supply a claim code, evidence or make a request to earn the badge. Click “Claim Now” to request the credential from the issuer.

Recipients on Enterprise sites will see a "Claim Now" menu or tab on the main issuer page of your site. Click the top left logo on the site for a shortcut to this page:

How can I make a badge that is "claimable"? What are my options?

Making a badge claimable is a great way to have earners control evidence. In essence, the earner can decide whether he wants the badge, and if evidence is required, he can curate his best work.

When you toggle on the claimable feature, you’ll be presented with 3 main options.

If you elect to require evidence, you’ll see an additional field in which you can precisely define what kind of evidence you expect.

We’ve made it even easier for you to accept your credits. In just two clicks, you will be able to use and share your credits in the many ways you’re able to today.

When a credit has been issued, you will receive an email notification. Select Save to accept your credit and add it to your Credly profile.

disabled the email notification

If you have a Credly account and you are logged in, Simply verify your account to claim your credit.

If you do not have an account, you will be prompted to complete an account creation. Simply enter a password of your choosing and select Sign Up Now.

Already have an account, but aren’t signed in?

Select “Already a member? Login” under the create an account field.

Once you create an account or login with an existing account, you will be presented with options to share your badge.

Please Note:If the badge issuer has when issuing a badge, you will not receive an email notification. You will be notified of the pending badge next time you login to your account.

Absolutely!Credly was designed from the ground up to integrate easily and seamlessly with any web site or applications. The Credly Open Credit API allows you to seamlessly integrate the giving, earning and displaying of lifelong achievements and badges into any user experience. It also allows your brand and identity to be in the foreground while leveraging the most robust engine for universal achievement recognition under the hood. Leave the work of developing and operating the world's most robust digital credential and badge system to us, while your users enjoy the best of credit earning and giving from within the context of your site or application.

With over 100 endpoints in more than ten functional categories, the Credly “Open Credit” API (application programming interface) is the most robust and flexible programming interface for digital badges available -- and the universal standard for giving, earning and interchanging Credit for achievement across applications and sites.Our enterprise options make integrating badges into your system or site as simple as copying and pasting.

Exploring and testing calls to the Open Credit API couldn't be easier with a completely documented API and testing area. We’ve made it easy for anyone to build complete badge-issuing and displaying systems using open Credly APIs.

Contact us for guidance or assistance.

How do I issue a badge?There are several different options for issuing a badge.

Search for members

Search contact lists

Create and distribute a claim code

Issue in bulk with a CSV

Issue individual badges manually

To start any of these processes, first go to the badge list to view on the left navigation.

Then find the badge you want to issue, and mouse over the icons on the far right; select give badge.

Credly has enabled a copy and paste feature to make it easy for you to manually add your verifiedachievements, badges, or certifications to your LinkedIn Profile and to share them with your LinkedIn network.

Here's how:

Login to Credly and visit the " My Credit " area of your account.

Hover or click "Manage" on any saved badge (in your All, Public, Hidden, or Categories tabs) and click the share icon. If you are viewing the badge on a Credly enterprise, you will see a different share modal.

Help Center article

Choose "LinkedIn".You have two choices:

"Add to Profile" lets you share your achievement data directly on your LinkedIn Profile.

"Share" will share your achievement as update with your LinkedIn network.

When you select either button, you may be prompted to sign in to LinkedIn.

If you select "Add to Profile", the achievement, badge, or certification information will not be auto-populated for you on your LinkedIn profile. You’ll be presented with a screen that allows you to copy and paste the badge details into Linkedin.

If you have a popup blocker enabled, select “Click Here if Linkedin windows does not appear” Linkedin will open in a new window and you’ll be able to copy and paste the badge details by toggling between to the two windows.

Your achievement, badge, or certification information will then appear under the "Accomplishment" section of your LinkedIn profile. Selecting “See Certificate”style: normal; font-variant-ligatures: normal; font-variant-caps: normal; white-space: pre-wrap;"> will link to a verification page where additional information is available, including a longer description, evidence, the badge image and criteria for the accomplishment, details about the issuer, and validation of the achievement's authenticity.

If you have any questions about the certification email itself, including its content, please reach out to organization that issued the credential. If you have trouble adding the information to your profile, or you'd like to make changes, try the steps described in this LinkedIn to add or change it manually.

Yes, allmembers may upload their own badge images, rather than use the Credly Badge Builder.

1. On the home page of the Badge Builder, click the "upload your own design" link:

2. Then click the "Upload a new image" button:

Follow the on-screen instructions to load your own badge image.

In creating your own badge images for upload, for best results, we recommend:

Square image size (i.e. equal height and width dimensions)

Recommended size 600 x600 pixels or higher

Using a transparent background

File format: PNG

File size maximum: 2MB

Custom badge images are a powerful way to identify Credit you or your organization issue with your brand identity and to have the Credit's image meet exactly your desired look and feel.

Need help designing badges that stand out and perfectly represent your organization and the achievements you recognize? Custom badge design services are available. To learn about our custom badge design packages and services, [email protected] or call 800-841-5890.

Here are some examples of custom badge image graphics used by Credly Premier members and designed by the Credly Badge Design team:

It’s great to be able to share your digital badge or credential in your email signature.To do so requires that your email program allows for HTML in the signature field.Gmail allows it, as does Outlook.

The process for sharing the digital credential includes the following 3 steps:

1. Save the image

2. Copy the URL for the badge "assertion" page

3. Hyperlink the two.

Here is a view from Office 365 and the Outlook email client. Note it allows for an image and hyperlinking.

First, navigate to your badge. When you mouse over the badge, you will see the option for sharing.

From the next window, you'll be able to save the image and get the URL for the badge assertion page. Use theShare LinkandDownloadbuttons as indicated.

Getting the URL for the Hyperlink

TheShare Linkbutton will give you the URL you need.

Getting the Image

Use theDownloadbutton to obtain the image. You do not need the option to Save in Open Badge format. By clicking Download, an image file will be sent to your downloads folder.

Hyperlinking the Two Parts

One you have saved the image and the URL of that page, you have the 2 parts you need for the signature.

Back in your email client, find the settings feature where you can edit the signature. Upload the image you saved or provide the image location. Here is a screenshot of an image uploaded in Office 365 Outlook.

To hyperlink the image to the URL, click on the image or highlight it before hitting the link icon. When asked, put the URL of the entire badge page into the box.

Don’t forget to save your signature at the end of the process!

If you want to embed a single badge on a web page or anywhere else that accepts HTML, you can use the single embed feature.

When you mouse over a badge you've earned, click on theshareicon.

That will bring you to several options for sharing. Click on the link forEmbed.

Once you click onEmbed, you will be directed to a window from where you can copy the embed code for that single badge. You can use that code on your web page, blog or anywhere else that accepts HTML.

You can access all options to share your badge from the sharing feature on Credly.

When you mouse over a badge you've earned, click on the share icon.

You'll be brought to a series of choices.

If you're signed into an Enterprise account, the share option will be under the badge.

And the enterprise pop-up will look a bit different. You can click on the icons for social media, or the copy tab, or the download tab.

Please note: If you're sharing from an Enterprise site and aren't see some of these sharing options, Enterprise owners may have disabled some of the sharing possibilities.

How do I add Managers and Reporters to my account?

From the User Management area, enterprise owners can add Managers and Reporters to the account.

An individual must have an active account on Credly in order to be added as either a Manager or Reporter.

A Manager can create, edit and issue badges on behalf of the organization. Because this individual has complete access to the data, and can delete and revoke all badges, be sure this is a trustworthy (and trained) individual.

A Reporter can only access the data on issued badges. A Reporter cannot edit or alter badges.

To add an individual, start by typing the name in the search field and then select the individual.

This short video shows you how to add a Credly badge to your email signature in Gmail.

If you would like to delete your Credly account, please write to us at [email protected] or submit a ticket through our help center. Include the email you used to create the account and acknowledge that whatever badges are in the account will be lost permanently.

How do I search through my badges?

Once you have a collection of badges, you’ll find them listed in the Badge List view. You can easily scroll to the badge you want to edit, issue or otherwise manage.

From this view, you can sort by different types of badges (e.g. those you created versus those you are authorized to give) and by categories. Our filters allow you to zero in on the specific badge. You can also search for a badge by name.

The Status column clearly tells you which badges are published or visible on an enterprise.

The Creator column identifies the organization (enterprise owner or enterprise issuer).

We’re excited to announce that publishing to blockchain is now a feature for select enterprises. The capability must be turned on by the issuer.

If your issuer has added blockchain as an option to your digital badge, you’ll find the option under the Share button when you look at your badge.

you can set that badge to be private

Once you click on Share, you’ll be brought to a screen that will allow for many options, including Publish. From there you can Publish to blockchain.

Verification of successful publication will look like this:

Publishing to the blockchain is permanent. If you decide after publishing that you do not want others to see that badge (or the blockchain verification),. Still, your public keys are stored in your Account Settings (for both public and private badges).

Also, in case you’re wondering, if a viewer wants to verify your credential, they would see a screen like the screen below. That said, depending on traffic, it may take upwards of 20 minutes for the record to be written to the blockchain. Therefore, if you want to test the verification process, we advise that you wait.

Let's say someone sends you credit to your work email address, but you already have a Credly account set-up with your personal address. How can you get those badges into your existing Credly account?

You can have as many emails as you like connected to a single Credly account. So in this example, by adding your work email account, you will automatically merge the new badge you received into your existing Credly account.

Here's how to do that:

Login to https://credly.com and visit your "Account Settings", which you can find in the user menu at the top right of the screen.

Roll your mouse over the "Email" section of your profile and click the pencil icon.

Click "Add Email" and enter the email address you want to add, exactly as it was used to send you the new badge you are trying to merge into your account.

Check your email inboxfor the email address you just added for a message from Credly. You will need to confirm your newly added email address before you may use it to accept badges sent to that address.Once you click the link in the confirmation email, your business address will be tied to your Credly account.

You will see the new badge that was sent to you show up in your "My Credit" Inbox:

https://credly.com/my-credit

From there you can hover over the new badge, and click "Accept".

We recommend adding and verifying all of your email addresses so you never miss the chance to receive Credit when you've earned it.

By the way, your "primary" email address in Credly is the email address you use to login to your account, and it's the email we'll use to notify when you receive Credit from someone.

How can I issue in bulk with a CSV?

First prepare the CSV with the following 3 columns:

First name, Last name, Email

Three additional columns are optional: Testimonial, Evidence (as URL) and Date. If you leave the date blank, the badge will be issued with today’s date.

Select CSV Upload.

You’ll be given an opportunity to preview and to change columns before clicking on Import in the upper right.

Select Import.

You will be given the opportunity to add additional metadata (issued date, evidence and tags, along with testimonial.

When you are ready, click Send Credit.

AutoShare lets you automatically post new Credit you receive to social networks you specify.

AutoShare: Visit your Account Settings area from the user menu at the top right corner of the site. Mouse over any social network linked to your Credly account to see "Edit Settings". From there you can set your preferences so that:

all new Credit you accept go to the selected social network; -or-

new Credit from select personalcategoriesgo to the selected social network

AutoShare works in connection with two other Credly features: Personal Categories and Social Settings. Here's a little background on each, which helps explain how AutoShare works:

Personal Categories:When accepting or managing Credit, you have the option to place each Credit into one or more personal categories you create. Note that when you "Trust an Issuer", you can also set the categories into which Credit from that issuer should be sorted. This makes it easy for your Credit from the museum or school to get automatically placed in your "Museum" or "Education" categories, for example. (You can later change or add categories, even for automatically accepted and sorted Credit.)

Social Settings:In your Account Settings area you can link your Credly account to one or more social networks, such as LinkedIn, Twitter, Facebook, and Mozilla Backpack. By linking your account, you make it easier to post Credit to those sites and to connect with your contacts who are on both Credly and the respective social network.

How can I change my password?

The enterprise owner can change the password by visiting the Settings area.

A Credit is an acknowledgement forany form of achievement.

Credit documents what was done to earn the recognition, the criteria that defines the accomplishment, evidence and testimonialsdemonstratingwhy the Credit was deserved, as well as information about who issued it.

Credit is represented with a digital badge which celebrates the recognition and makes it easily sharable and identifiable as it appears in a wide spectrum of locations and contexts, such as social media sites, resumes, and user profiles.

Credit makes meaningful achievements and experiences visible to anyone, anywhere, anytime on the web, including current employers, instructors, peers and communities of shared interest.

Yes. Most people have more than one email address, and often use each of them for differentpurposesand different groups of people with whom they interact. One might use their work email address for job-related communications, and a personal address like Gmail or Yahoo for personal correspondence. When it comes to receiving credit where credit is due, different people and organizations may issue you Credit at your different email addresses, yet you'd still like to manage, share and store all of your Credit in the same Credly account. And you can!

Once you've created your Credly account, you can add as many of your additional email addresses as you like to the account. Once you have added an email and verified that the email address is yours, all Credit issued to the associated addresses will be collected in the same Credly account.

We recommend adding and verifying all of your email addresses so you never miss the chance to receive Credit when you've earned it.

Your "primary" email address in Credly is the email address you use to login to your account, and it's the email we'll use to notify you when you receive Credit from someone. The additional email addresses will be used to associate Credit you are issued to those addresses with your single Credly account. We'll never use these addresses for anything other than making sure Credit you receive gets channeled into your Credly account. We'll only ever use the primary address to contact you about your account or Credit you receive.

Here's how to add more email addresses to your Credly account:

To associate more of your email addresses with your account, simply visit your "Account Settings" by clicking on the user menu at the top right corner of the site. Click the pencil next to "Email" and click

"Add Email". Enter in your additional email address, and click "Save Email". Then check that email account's inbox for a message from us. You need to confirm your email address before you may use it to give and receive credit. (The email address will show up as "unverified" in your Account Settings > Email area until you have confirmed the address using the link in the email we send you.)

What is the custom email header?

Enterprise accounts already have logos as part of the email. However, premier accounts do not. You can upload a custom logo to display in the notification email.

What are the recommended specifications for badge images?

The recommended specifications for uploaded badge images are:

Square image size (i.e. equal height and width dimensions)

Recommended size 600 x600 pixels or higher

Using a transparent background

File format: PNG

File size maximum: 2MB

Open Credit gives you the power to seamlessly integrate every aspect of digital badge and credential management into your own sites or applications. The entire Credly system is built from the ground up around Open Credit, a highly modular API built with an emphasis on performance, scalability and security. Open Credit is RESTful, fault tolerant, speedy, and returns JSON. API endpoints encompass the entire spectrum of digital credential management. Badges issued with Open Credit are compliant with the emerging Open Badges standard, and Credly is the only system with complete two-way OBI support.

Open Credit is the only digital badge API you’ll ever need or want to use. The Open Credit API and Credly SDKs include the most comprehensive developer resources for digital badges and credentials. Interactive documentation is simple and a pleasure to use. Check out the rapidly growing library of Open Credit-enabled apps. And add, manage and share your own apps with a worldwide audience.

The Credly Open Credit API allows you to seamlessly integrate the giving, earning and displaying of lifelong achievements and badges into any user experience. It also allows your brand and identity to be in the foreground while leveraging the most robust engine for universal achievement recognition under the hood. Leave the work of developing and operating the world's most robust digital credential and badge system to us, while your users enjoy the best of credit earning and giving from within the context of your site or application.

How can I revoke a badge?

Begin with Issued Badges.

Follow the numbered circles in the image.

In the search box, type the name of a badge earner.

Notice on the right, you have options to change the Expiration date or to Revoke or add tags.

Once you click on the Revoke button, you will be asked to select a reason for the revocation. The earners are not informed when a badge is revoked.

What is an Authorized Issuer?

You can create any of your badges on credly.com and “authorize” others to issue that badge using their email address. These users will now be able to issue this badge but will not be able to edit any of the badge details. This enables you to let lots of people issue badges within your courses without having to make them all managers.

When creating or editing a badge, you may notice “Allow others to give this credit”.

Here are the step by step instructions. First, keep in mind that those you wish to authorize to issue your badge must already have a Credly individual or organization account.

Premier and higher

In the top left, start typing the name of a Credly member until recognized, and then select the name from the drop-down list. Or, enter the exact email address of another Credly member. You can also choose from contacts already listed by hovering over their names and clicking ”Add”. Users who appear on the right side of the window will be authorized once you save the changes in the box (click “save” button), and then “Save” the badge in the main badge builder.

To de-authorize a specific user from issuing a badge, click “Edit Authorized Users” in the badge builder area for the select badge, or uncheck “Allow others to give this credit” and “Save” the changes.

Those you Authorize will see your badge in their “Our Credit” > “Created” tab, under “all” or “Authorized”. Authorized badge issuers cannot edit or delete your badges; they can only issue them. They will have access to your Tags when issuing an Authorized badge.

You’ll see the badges Authorized users issue in your Reports. Use the “Filter by Issuer” field to limit your Report to badges issued by your Authorized issuers.

If you also use CLE, you can enable your authorized issuers from within your LMS.

Enable Authorized Issuers to create rules for badges within your LMS

In your LMS, the new “My Credentials” tool allows instructors to add rules for automating badge issuing for learners who met preset criteria. By enhancing the digital credential issuing process, instructors can save time and help improve their students’ engagement.

With the new feature of ‘Authorized Issuers’ in your LMS,

1. Instructors will get access to badges that have been authorized by the admin

2. Instructors can start to issue badges to individual earners

3. Instructors can set up badge automation rules for each badge so they don’t have to manually issue them every time a student meets the passing criteria.

How does the user experience change in my LMS?

The only change you’ll note is in the top left badge filter. There is an additional option to list your authorized badges. This will also appear for any of the instructors who you have authorized.

This feature is available tolevel members.

Issuing digital credentials

There are four primary methods for issuing a credential. When you begin the process to “Give” a credential, you will see the dropdown menu with: Add Members, Add Manually, Upload a CSV File, Anyone with a Claim Code

Add Members and Add Manually

If you type in a member name, it will recognize the individual as a member and add the email. If you add the email, it will recognize the individual as a member and add member name.

If you are not sure of membership, add the name and email.

These methods are good for small volume issuing.

Upload a CSV File

For larger batches, you might want to consider uploading a CSV file.

When in Step 2 of the "give" process, choose "Upload a CSV File" from the "Who would you like to give credit to" drop down menu. Click "Choose CSV file" and then watch your file load and your list of recipients automatically populate.

Yes!When you create or edit a digital credential, look for the checkbox “Allow others to claim this credit.”

With this “Badge Claim” option turned on, a complete set of credential-granting opportunities are unlocked for you and your credential recipients. Badge Claim has three major modes, which can be used in any combination, allowing you to adjust the feature to a wide range of contexts:

Developer Portal

Claim Code:When enabled, credentials you offer may be collected by those who have a valid code, which is created, controlled and managed by the issuer.

Evidence Submissions:Activate this powerful option to require that those who earn your credentials first supply one or more specified pieces of evidence. The evidence provided by the user joins any evidence you may have included as part of the permanent record of the achievement. In addition to requesting an artifact for evidence (a link, document, video, etc.) you can request the earner to submit a brief statement in a textbox. If you click on the pencil icon to the far right, the box will open. Anything added to the box will be preserved as a PDF when you click the "Save" button in the toolbar.

Approval:Ensure fidelity to your requirements by approving all requests to claim a credential, or set to Automatic mode to scale the issuing process and immediately showcase a growing collection of achievements and rich media artifacts associated with your cause, mission or programs.

Many Convenient Ways to Claim Credentials

After editing or creating a badge that can be claimed, in Step 2 of the issuing process, choose the “anyone with a code” option.

Create as many Claim Codes as desired, delete codes as needed, and track their usage. Set a Claim Limit and Expiration to limit a code’s availability to a certain number of people or until a specified date. These features can help you offer limited edition opportunities, or define the time period during which you will be available to review submitted evidence and issue credentials.

Members with Premier accounts or higher can specify their own unique claim codes (of as few as three easy to remember characters). This feature is especially useful for events, conferences, and other in-person activities; organizational branding and sponsorship opportunities; and the issuing of commemorative badges or outreach via social media.

After creating Claim opportunities for your badges and credentials, we’ve made informing your audience about the availability of your certifications super easy. In one click, you can share your badge claim codes and links on Twitter, Facebook or LinkedIn, or copy your code for use on your site, emails or other systems. You can even send the claim code using an integrated email notification system (branded with your logoor banner, if you are Premier issuer). And you’ll get a notification when badges requiring approval are claimed.

Recipients visit Credly.com/claim to enter claim codes and earn badges, follow unique links Credly generates for you, or access claim codes or claim links found in your site, app or learning experience.

Analytics and Reporting

Credly Reports, found in the “My Credit” area of your account, offers powerful analytics about the use, visibility, and sharing of the credentials you issue. Keep track of how many badges are claimed, who has earned them, and where issued badges are being shared. Reports, which are searchable and exportable in real time, also display the total number of times a badge is seen, clicked, shared or viewed across Credly and all Open Credit enabled apps and sites, give you the metrics you need to track impact of credentials over time.

How Credly Issuers are Using Badge Claim

Some of the ways issuers are using the new features include:

Asking event participants to submit artifacts, links, photos, media or reflections to earn credentials for participation, while forming a useful collection of resources

Disseminating custom or vanity claim codes to easily issue massive numbers of credentials and badges reward participation and achievement at scale

Collecting evidence and artifacts in exchange for certifications and badges

Issue Open Badges and digital credentials even when you do not know recipient email addresses

Distribute credentials via social media, such as Tweets, Facebook or LinkedIn sharing.

Open Credit API: Badge Claim for Developers

Like all Credly functions, every aspect of Badge Claim is built on Open Credit, and fully documented endpoints are available in the Open Creditfor organizations building credential management into their apps, sites, tools or platforms. There’s simply no better way to manage and build digital badging apps and issue standards-based Open Badges than with the most comprehensive Developer API available.

Credly gives you the ability to embed earned badges or credentials on to your own web site or blog. We also give a range of configuration options so you can choose the look and feel of the Credit as it appears on your own site. If you want to only embed one badge, follow the instructions to embed a single badge here.

However, you can effectively use categories to embed a group of badges.

Visit your "My Credit" section from the user menu at the top right corner of the site, and visit your "Categories" page.Personal Categories help you manage your Credit and make it easy to share select Credit to your social networks or your own website or blog.Add new personal Categories from your "My Credit" page by clicking the "Add Category" button at the bottom of the page.(Learn more about personal " Categories.")

Once you create a category, you need to put the badge in the category. To do this, go back to My Credit and mouse over a badge. Click on Manage.

You can then use the dropdown area at Select Category and select one or more categories. Remember to click Apply and then Save.

Now on the "Categories" page you will also see an</>icon associated with each category you have created. Use that to configure, copy and paste the embed code for the Credit in that category to any site, such as your personal web site or blog.

A dialog box will open and allow you to decide how you'd like to see your badges displayed. For example, in the image, we have circled the 540 px grid. By clicking on that grid, you will select that layout. After you select a grid option (i.e. the 540px grid), the "Get Embed Code" button will appear. Click that and embed code specific for your badges appears. Copy the code and paste it as HTML onto any web page where you'd like it to appear.Other options include:

Display badge titles: When checked, will include the name of the Credit in text, along with the badge image.

Display issuer names: When checked, the embedded Credit will include the name of the person or organization that issued you the Credit.

Number of Badges displayed: This limits the Credit displayed to the selected number of most recent Credit received.

Podcasts

Podcast: Adult Learning and Competencies, part 1

https://credly.com/blog/post/podcast-adult-learning-and-competencies-part-1

Podcast: Interview with American Council on Education

https://credly.com/blog/post/podcast-interview-american-council-education

Podcast: Millennials at Work

https://credly.com/blog/post/podcast-millennials-work

Podcast: GDPR Explained

https://credly.com/blog/post/podcast-gdpr-explained

Podcast: Interview with Credly's VP of Technology

https://credly.com/blog/post/podcast-interview-credlys-vp-technology

Podcast: “Free Range Learning in the Digital Age"

https://credly.com/blog/post/podcast-free-range-learning-digital-age

Podcast: Skill Up Somerville

https://credly.com/blog/post/podcast-skill-somerville

Podcast: IBM Badge Program - Part Two

https://credly.com/blog/post/podcast-ibm-badge-program-part-two

Podcast: IBM Badge Program - Part One

https://credly.com/blog/post/ibm-badge-program-part-one

Podcast: Digital Badges & Social Media

https://credly.com/blog/post/podcast-digital-badges-social-media

Podcast: Madison College Badges

https://credly.com/blog/post/podcast-madison-college-badges

Podcast: Credentials & Promoting Post-Graduate Competencies

https://credly.com/blog/post/podcast-credentials-promoting-post-graduate-competencies

Podcast: The National Wood Flooring Association & Digital Credentials

https://credly.com/blog/post/podcast-national-wood-flooring-association-digital-credentials

Podcast: Digital Credentials in the U.K.

https://credly.com/blog/post/podcast-digital-credentials-uk

Podcast: Microcredentials, Access and Equity

https://credly.com/blog/post/podcast-microcredentials-access-and-equity

Podcast: Paperless Professional Development for Teachers

https://credly.com/blog/post/podcast-paperless-professional-development-teachers

Podcast: Co-Branded Badges for Instructional Designers

https://credly.com/blog/post/podcast-co-branded-badges-instructional-designers

Podcast: How Junior Achievement of South Central Pennsylvania Is Using Digital Credentials

https://credly.com/blog/post/podcast-jascp

Podcast: Credly and Acclaim Join Forces!

https://credly.com/blog/post/podcast-credly-and-acclaim

Podcast: What Drives Credly’s Product Innovation?

https://credly.com/blog/post/podcast-what-drives-credlys-product-innovation

Credly would like to introduce a new feature that allows Enterprise issuers the option to disable the notification email when issuing badges. You’ll find this feature as a checkbox at the bottom of Step 2 when issuing badges.

The default setting for this feature is set to notify recipients by email. When this option is unchecked, a badge will be sent to your Earners account. However, they will not receive a notification email.

Please Note:This feature is restricted to badges created and issued by enterprises issuers only.

Yes, Premier Premium members are entitled to priority API support from the Credly API Support team. If you are Premier member, submit a ticket here on this support site and we will respond to your inquiry directly.

If you need additional support, or would like to talk to us directly about supporting your integration project or other related development activities, please contact us [email protected], or call 800.841.5890.

Managers and owners of an Enterprise account have the option to preview a new issuer layout, which is currently in beta development. Just select “Preview new issuer layout” from the top right menu to toggle your view. You'll see a "Back to Classic Credly” in the same place on the layout.

In the Beta UI we’ve updated the view of your badges under the created tab to be in a more condensed list view so you can quickly scroll through all of your badges at a glance.

It’s even easier to track down the badge you’re looking for with enhanced ways to sort your collection and an enhanced search feature.

Badge Filters allow you to quickly search through all of your badges with the following options. By default, you'll see all of your badges in one list but you can use these filters to narrow that list down.

All: All badges that were created by your organization, Enterprise Issuers, and badges that other organizations have authorized you to issue.

Created: Badges that your organization has created.

Enterprise Issuer: Badges that your enterprise issuers have created.

Authorized: Badges that other organizations have authorized you to issue.

For each of your badges you’ll see more information about how it’s being used within your enterprise. You’ll also see new columns in this view:

Badge title: Shows the badge title and the badge image.

Status: Represents available actions for “Created Badges” and “Enterprise Issuer Badges.”

Creator: Display the name of the Organization the badge was created by.

Last Issued: Date of when the badge was issued by your Organization.

Action: Action on each badge that you’re able to perform. Give, Edit, Show/Hide, Add to category, and Delete. These actions will differ from badge to badge depending on your permission.

Global Search allows you to begin typing the title of a badge and dynamically populate a list with all available badges that contain your text string.

Draft Mode is a new and long-awaited tool to improve the process of creating and editing badges. When you use “Draft Mode,” you will be able to create new badges without having to immediately publish them to your site, making time for review processes, collaboration with your team, or just needing a little more time to work on it.

You’ll see a “Save” and “Publish” option when creating your badges.

Save: Saves the badge as a draft.

Publish: Saves and publishes the badge to your Enterprise site.

The Custom Assertion Location feature allows Credly Premier members to redirect accepted badges they issue to their own website. This means that badges shown on a user’s Credly profile or that they share on various social networks will redirect when clicked to the website URL the issuer provides, instead of to Credly. In this manner, issuers can enjoy several benefits, such as:

Extra Validity:The validity and authenticity of the credit is reinforced, as the badge assertion is displayed on your domain.

Enhanced Branding:White label the badge assertion page by placing it on your site.

Additional Context:Customize where and how you display credit on your site, offering additional information about your programs and offerings, enrollment opportunities, or other information for observers when they click through to learn about earned badges.

Your Analytics:With badges redirected to your site, you can leverage your own web site analytics to track traffic directly to your site from badges you issue.

What does a Custom Assertion Location look like in action?

When a Custom Assertion Location is in place, click-throughs from accepted badges that you have issued are redirected to the website you specify in your Account Settings. Credly appends the ID number of the badge to the URL string you provide.

Here is an example of a Custom Assertion Location, whereby the Credly badge was redirected to a non-Credly website:

https://credly.com/credit/10318/embed

How does this work?

Credly Premier members will see a Custom Assertion Location option in the “Account Settings” area of their account:

The format of a Custom Assertion Location URL string is:

http://example.com/credly/{id}

In the Custom Assertion Location field, you can add the URL where you would like badges to redirect when clicked. In the above example, the Custom Assertion Location provided by the Credly issuer in their Account Settings area was:

http://aaslhcommunity.org/cert/?ID={id}

When you enter a URL containing the pattern {id}, and “Save Changes” to accept the settings, the Credly Open Credit API will dynamically substitute the {id} token with the IDs of the badges you issue. From that moment forth, all badges issued by your Credly account -- past and future -- will redirect to your URL when clicked from Credly profiles or from any social networks or sites where they are shared by the earner.

Here are live links as an example, based on the above illustration: https://credly.com/credit/8058 redirects to http://aaslhcommunity.org/cert/?ID=8058

How does the Custom Assertion Location make use of the {id} token?

Once we redirect the badge assertion to your site, you have several options. You can pull the {id} value from the URL string and use one of these approaches to dynamically customize what you display to visitors:

Use our special “embed” assertion link to easily embed the credit’s assertion information on your site, usually using an iframe (details below)

Retrieve the {id} token value Credly passes to your site and do a look-up using the Credly Open Credit API to get any or all metadata about the particular credit (i.e. title, issuer, description, issue and expiration date, badge image, evidence link, testimonial, etc.), and then display all or select data in any style or manner you choose on your site.

Retrieve the {id} token value Credly passes to your site and customize the display based on information stored on your own site (i.e. based on the badge ID and its relation to information stored in your own database, you could cater the display to show additional context specific to programs you offer).

None of these options are mutually exclusive. The Open Credit API is documented elsewhere and its use will vary from issuer to issuer in the context of how you wish to implement Custom Assertion Locations, so we will focus here on the first option listed above: Use of the Credly Assertion “Embed” URL.

Using the Custom Assertion Location “Embed” Link:

The Custom Assertion Location “Embed” link essentially provides you with a white labeled version of the assertion page for a credit on Credly. It is designed to be suitable for embedding an issued credit assertion on any web page on your site, and is especially helpful for the Custom Assertion Location redirects we’ve been describing here.

The format for the assertion “embed” link is:

https://credly.com/credit/{id}/embed

where {id} is the ID for an accepted member badge. For example, if this is the standard link to a badge:

https://credly.com/credit/10318

then this is the embed link to that badge:

Note:The content width of Credly’s special embed link is 590 pixels. One of the most common ways to make use of this “embed” link with Custom Assertion Location Links activated, is to place it in an iframe on your own website, and then to retrieve the {id} token from your page URL and place it in the iframe in your page. For example:

<iframe align='top' marginwidth ='0' src='http://credly.com/credit/$val/embed' width='590' height='1000' scrolling='no' frameborder='no'></iframe>

where $val is the placeholder for the {id} token value received from Credly’s redirect.

Example for Retrieving the ID token:

The approach you use to retrieve and embed the {id} value into the iframe will depend on the programming languages and web protocols you use in your particular context. But here is an example of a simple script for those who use php:

<?php $val = $_GET['ID']; echo "<iframe align='top' marginwidth ='0' src='http://credly.com/credit/$val/embed' width='590' height='1000' scrolling='no'frameborder='no'></iframe>"; ?>

In the above example, the Custom Assertion Location you place in your Credly Account Settings would contain the parameter “ID”. In Credly, the link you provide might look something like this:

http://example.com/certifications/?ID={id}

where http://example.com/certifications is the page on your site where you’d like to direct custom Credly credit assertions and where you have the php script embedded and ready to accept the parameter “ID”.

Credly members can upload a list of users to bulk issue credit. When in Step 2 of the "give" process, choose "Upload a CSV File" from the "Who would you like to give credit to" drop down menu. Click "Choose CSV file" and then watch your file load and your list of recipients automatically populate.

Enterprise

Here are some guidelines for preparing your CSV file:

Create a header row with the following in individual columns:

First Name, Last Name, Email address, Testimonial, Evidence

Populate your spreadsheet. First Name, Last Name, Email address are required fields.

Testimonial and Evidence are optional. If you are not including a testimonial or evidence for a given person, leave those cells blank.

Issue Date: IF you want to back-date a badge, add a column with the header Issue Date. Be sure to populate the entire column if you do this. If you do not use this column,the issue date will default to today's date. It is not possible to issue using a future date.

You must use quotation marks around your testimonial or any field containing commas.

The only acceptable value for the optional Evidence field is a link beginning with http:// or https://.

If you are not including a testimonial, evidence or an issue date for a given person, leave those cells blank.

Help on exporting a CSV file from other applications:

Applications (including Microsoft Excel, Google Spreadsheets, and iWork Numbers) allow you to export data into a comma-delimited text file (.csv), which you can import into Credly as a list of credit recipients. The exact steps for each application vary but should follow the same general approach:

Launch your selected application and view your list.

Ensure your CSV fields are in the required Credly format. See guidelines above.

Select the Save As... or Export... menu option, usually from the File menu.

Follow the directions to save the file in a Comma Separated Values or CSV format.

Now choose the file to import into Credly.

Tip:If exporting from Microsoft Excel, choose the file format "Windows Comma Separated (.csv)" when saving your document as a CSV file.

Note: It is recommended that you import a small test file of about five people before importing your entire list to ensure that you have correctly prepared your import file.

After you import a CSV and issue a badge to the people in the CSV list, you will be invited to save the recipients into a list you can re-use and re-issue credit to at a later time. Name the list, and then look for it again in Step 2 when it's time to give the group another badge.

Note on Batch Issuing: All users can issue credit using CSV upload to up to 50 recipients at any one time. (You can repeat to additional groups of recipients as often as needed.) Premier users can issue credit via CSV file upload to 250 and 1000 recipients at once respectively:users have no limits.

When you set any Credit you receive to be "Private" it doesnotappear on your public Profile page. Credit you set as "Public"willbe seen on your public Profile page. Use these settings to determine what Credit in your account is seen by others. Sometimes you want to keep Credit you have received but you are not ready to show it to others on the Credly site.

To adjust the visibility settings for a Credit, click the "eye" icon that appears when you mouse over any earned Credit or visit the "Manage" controls for any Credit in your "My Credit" area of Credly.

To easily see what Credit is marked as "Public", click the "Public" tab in the "Earned" section of your "My Credly" page. Private Credit is seen in the "Hidden" section of your "My Credly" page.

Not a problem! This can happen to people who use multiple email addresses for different aspects of their life.

Let's say you're already a Credly member but someone comes along and sends you Credit using an email address that you have not yet associated with your Credly account.

If you are already logged in to the Credly sitewhen you click through from the email to "Accept" the Credit, we'll automatically add the new email address to your Credly account, and we will send you an email message asking you to verify you own the email address. Once you do that, you'll be able to accept the Credit that was sent to that new email address and have it join your Credly account with your other Credit.

If you are not logged in to Credlywhen you click through the email to accept your new Credit, we'll automatically add the new email address to your account after you login and verify the new email address.

NOTE:You can proactively associate all of your email addresses to your Credly account -- and we recommend you do. That way, all Credit people issue you in the future -- no matter what email address of yours they use -- will find its way to your Credly account. This allows you to manage all of your Credit in one place. See the Knowledge Base entry " Can I add other email addresses to my account? " for details.

Concatenation is great for personalizing a testimonial. The steps can seem complicated but the short version is:

Create an Excel spreadsheet with firstname, lastname, email.

In the 4th column, add your message and copy down the column.

Use the 5th column to Insert Function --> Concatenate.

Once you have the message concatenated, copy down the column.

Save the file as a CSV (window separated if working on a Mac) and close.

Reopen the CSV and delete the extra column (column D), save and close.

If you would like to read how to use the reports feature and see screenshots, kindly visit Using the Reports feature.

Take a Video Tour:

Upgrade Credly issuerscan unleash the power ofMailChimp, the leading email marketing platform, whenissuing badges and communicating with recipients. Credly issuers can use the integrationto:

Send new badge notifications using your MailChimp email templates

Easily bulk issue badges to members of any MailChimp list

Schedule badge issuing communications

Track badge campaigns through MailChimp and Credly Reports

See below for a video tour of Credly for MailChimp in action.

Use Beautiful MailChimp Email Templates:

The integration with MailChimp lets you easily insertofficial digital badges -- as well as calls to action to accept and share the credentials you issue -- directly into your beautiful, customized email templates.

When you issue badges using "Credly for MailChimp", you control the entire message around the earning experience. Use MailChimp templates to express appreciation, offer awards or new benefits to earners, or provide links to new opportunities or programs. Awarding a badge is like a graduation ceremony; when people receive your email, theyshould feel great, accomplished and ready for what's next. Using Credly for MailChimp helps maximize excitement and audienceengagement.

Use MailChimp Lists

The integration let's easily bulk issue badges to members of any of your MailChimp lists. Use an existing list or upload a new one and then issue any of your Credly-created badges using your desiredMailChimp template. Select all List members or justselectcertain recipients.

Schedule Campaigns:

As with other email marketing campaigns, sometimes you want to set the timing forthe outreach for the optimal moment. Perhaps a badge should be delivered just as people are completing a seminar, arriving at en event, or returning home after a conference? Maybe you have found that the best time to reach your audience is on Thursday mornings? No problem. Schedule the issuing of your digital badges and credentials for the time that works best.

Track Recipient Engagement:

When you send digital badges using "Credly for MailChimp", you haveaccess tobest-of-breed analytics fromthe leading digital credential management and email marketing platforms. Track data likeopen rates,engagement, and clicks for eachdigital badge campaign in the MailChimp Dashboard, and access data like badge display, impressions, and shares on social and professional networks with Credly's industry-leading Reports. MailChimp and Credly Reports provide valuable and actionable insights into how recipients engage with issued badges and credentials:

How it Works:

Using " Credly for MailChimp " lives up to the ease of use you have come to expect from both platforms. Here how it works:

Login to https://mailchimp.credly.com using your Credly Premier issuer account.

Link your MailChimp and Credly accounts by copying an API key from your MailChimp account into the Settings area of Credly for MailChimp.

"Credly-enable" one or more of your MailChimp templatesusing our simple WYSIWYG editor to insert placeholders for your badge image, save and share button orlink.

Select recipients from MailChimp Lists or Credly Lists, or add new individualsin real time. Select a Credly badge to issue, the MailChimp template you'd like to use to communicate with recipients, and choose a delivery option for now or a future time. You can even include optional evidence or a testimonial to accompany your badge. Hit send!

That's it! Track your campaigns using Credly and MailChimp reports.

Credly for MailChimp isavailable as a benefit to all Credly Premier members.Not yet a Premier Issuer?today to take advantage of Custom Email Headers and enjoy many other benefits.

To link your Credly account with MailChimp

Login to https://mailchimp.credly.com using your Credly Pro issuer account.

Link your MailChimp and Credly accounts by copying an API key from your MailChimp account into the Settings area of Credly for MailChimp.

How do I get my MailChimp API key?

Once the API Key has been added, select save and you’re all set.

Email Templates

"Credly-enable" one or more of your MailChimp templates using our simple WYSIWYG editor to insert placeholders for your badge image, save and share button or link.

To create an Email Template: Select Email Templates from the top of the page.

Next select Add & Enable a Template.

Select Save and confirm your template.

Issuing Badges.

Select recipients from MailChimp Lists or Credly Lists, or add new individuals in real time. Select a Credly badge to issue, the MailChimp template you'd like to use to communicate with recipients, and choose a delivery option for now or a future time. You can even include optional evidence or a testimonial to accompany your badge.

To issue badges, select “issue badges” from the top of the page.

1. Select the badge you’d like to issue.

Select Next.

2. Choose your recipients.

Here you can choose from the drop down menu to

Add Recipients manually.

Use an existing MailChimp List

Use an existing Credly List.

After you’ve selected the method in which to choose your recipients, select Next.

3. Set your Delivery Options.

You can choose to send using the Credly Email notification which come from Credly.com when a badge is issued. You can also include a link to Evidence and a written testimonial.

Or you can choose to send using a MailChimp Template and also include a link to Evidence and a written testimonial. When using a MailChimp Template you can also select a specific date and time you’d like your badges to be issued.

Select Next.

Note: Scheduled campaigns should be given at least 15 minutes of processing time before the campaign is to be sent.

4. Send.

The final step is to review your badge and send.

Select Issue badge:

After the badge is issued, you’ll receive a confirmation message.

Within the Credly for Salesforce app, you can issue official, sharable digital badges recognizing achievement. Certify and reward achievement with official digital badges and credentials that give your customers, members, leads, or team an easy way to showcase a verified record of their accomplishments on social networks like LinkedIn, Facebook and Twitter.

Everything syncs seamlessly with your Credly account. Run reports to see who earned each credential, and review Salesforce records for a complete history of the badges each person has earned. All you need is a Salesforce account and a Credly Premier account.

Use the Credly for Salesforce app to Issue any Credly badge to leads, contacts or organizations -- either individually or to entire groups of recipients at once. All of your Credly badges are available for issuing from inside Salesforce, and new badges you create in Salesforce are synced with your Credly account.

Easily create digital badges in Salesforce

Issue digital badges to leads, contacts or accounts

Create automatic rules that trigger the issuing of digital badges when criteria is met

Add powerful digital credential and badge features to your Salesforce account.

Digital badges are personalized and officially verified by your organization

Track and analyze where people share Salesforce-issued badges through detailed Credly Reports

Badges shared on social media and professional networks redirect to your website, helping attract new leads, customers, or program participants while putting the credibility of your brand behind each badge

Individuals earn digital badges the moment the data in their Salesforce record matches the criteria you set for any achievement

Credly badges are compatible with the "Open Badge" standard

How Do I Connect and use the Credly for Salesforce App?

Connect Credly to Salesforce by entering your Credly username and password.

Select the + sign to see All Tabs.

Select Badge Security Settings

Enter your Credly Sign-in information

Next: Select New Token.

Credly will create the connection for you. You’ll see a green highlighted message stating your “Credly account has been successfully linked”

Once you’ve connected Credly to Salesforce you’ll have the options under All Tabs to select:

Badges: Where you can create your badges.

Badge Rules: Allows you to create automation rules or automation options based on fields in your Account, Contacts, or Leads. Fields that are available in Account, Contacts, or leads will be available for you to build rules.

Badges Reports: Shows you the badges you’ve issued similar to your Credly Reports

Issuing badges: Allows you issue a single badge or build a list manually.

How do I Build Badges?

Select Badges from All Tabs

Select Add a New Badge:

Here you’ll be able to describe the badge that you’re building. You can add the Title, Short Description, Description, Criteria, allow other to give the badge, and add an expiration date if the badge requires one.

You can also choose to use the Badge Builder, which uses Credly’s selection of images, colors, and icons or upload your badge images for a custom look and feel that you have designed.

Once your badge has been designed, select Save, and your badge will be available to issue.

How do I Issue a Badge?

Select Issue Badges from All Tabs

Step 1: Select the Badge you would like to issue and select Next Step.

Step 2: Select a Recipient.

You can search through Accounts, Contacts or leads.

Select a Field, Relation and Filter Value.

Select Next Step.

Step 3: Select Recipients:

Locate the person or list you’d like to send the badge to.

Select Next Step.

Step 4: Select delivery options:

Select Send email notification (Recommended). You can include a custom message, add evidence for the badge and include a Testimonial.

Note: A testimonial is separate from the badge description.

Select Next Step.

Step: 5 Review.

Review your badge and select Issue Now.

How do I set Badge Rules?

To Set up a Badge Rules Select Badge Rules from All Tabs

Step 1: To add a new rule - Click next step

Step 2: Select the badge you’d like to issue

Select Next Step.

Step 3: Enter rule Information

Create Rule name

Select a Record type: Accounts, Contacts or leads

Select a Field, Relation, and Filter Value

You can choose to also Insert New Rule Line to complete the rule

Select Next Step:

Step 4: Select Delivery Options:

Select Send email notification (Recommended). You can include a custom message, add evidence for the badge and include a Testimonial.

Select Next Step to see the rule.

To Edit a rule, select the Rule Title in the list.

The Credly Eventbrite app has the following capabilities:

Issue badges to attendees of your Eventbrite events (either immediately, daily or at a scheduled time)

Import Eventbrite attendees into your Credly Contact Lists (so that you can issue badges to them at any time from Credly.com)

You'll first need an Eventbrite account with at least one event created, and a Credly Premier account with at least one digital badge created.

You'll first need an Eventbrite account with at least one event created, and a Credly Premier account with at least one digital badge created.

Login to the Credly Eventbrite app using your Credly username and password.

If it's your first time in the app, visit the Settings area to link your Eventbrite account to your Credly account.

Visit the Issue Attendee Badges option in the menu, and click " Schedule Badge Delivery ". Follow the steps on screen.

Here's a video tutorial that walks you through how to get started:

You can issue badges to all event registrants or just to those who have checked in to the event (i.e. who have had their ticket bar code scanned using the Eventbrite Entry Manager ).

There is also the option to send badges immediately, to send them daily to all new registrants until the event ends, or to set delivery for a specific time and date.

You can alsoimport Eventbrite attendeesinto your Credly Contact Lists so that you can issue badges to some or all of the attendees during or after your event. Learn more.