Begin a new story with Crystal Cruises, the World's Most Awarded Luxury Cruise Line. read more
Crystal Cruises Company Culture
Crystal Cruises Culture
This score is derived from employee ratings & reviews2.4/5
Crystal Cruises' Overall Culture is rated D-
Top Rated Culture Dimensions
Meetings
B-Outlook
C+Team
CeNPS
C-Retention
D+Crystal Cruises CEO
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Tom Wolber
57 /100
See More
Diversity at Crystal Cruises
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Crystal Cruises
N/A
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Anonymously Rate Your Experience & Make Work BetterCrystal Cruises eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Recommend to a Friend?
-33
Crystal Cruises employees are -33% more likely to recommend Crystal Cruises as a great place to work
| 27% | Promoters |
|---|---|
| 13% | Passives |
| 60% | Detractors |
Working at Crystal Cruises
Working at Crystal Cruises is rated below average by 25 employees, across various culture dimensions. Crystal Cruises employees rate Meetings highest among all categories, and think that Leadership and Manager have the most room for improvement, putting Crystal Cruises’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Los Angeles. See below in detail how working at Crystal Cruises was rated by employees.
Overall Company Culture at Crystal Cruises
D-
Overall Company Culture at Crystal Cruises is rated D-
Last updated a month ago
Bottom
10%
Crystal Cruises ranks in the Bottom 10% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterCrystal Cruises Employee Reviews
Out of 11 Crystal Cruises employee reviews, 40% were positive. The remaining 60% were constructive reviews with the goal of helping Crystal Cruises improve their work culture.
| Positive Reviews | 40% |
|---|---|
| Constructive Feedback | 60% |
Positive Reviews From Crystal Cruises Employees
- What is the best part about your compensation package?Salary, reimbursements, medical coverage, travel
- What is the best part about your compensation package?My bonus arrangement was very good.
- What are some of the best things about your team?True Professionals that were some of the best in the industry
Constructive Feedback From Crystal Cruises Employees
- What does the leadership team need to get better at?Empathy, preparedness, genuine support, compassion
- What does the leadership team need to get better at?pay all hourly employees more than minimum wage in the state of California
- Why do you feel undervalued and what would make you feel better about your compensation?pay hourly employees more than minimum wages
Crystal Cruises Company Information
Crystal Cruises Company Overview
Begin a new story with Crystal Cruises, the World's Most Awarded Luxury Cruise Line.
Crystal Cruises Mission, Vision & Values
Crystal Cruises Mission & Values
The mission of Crystal is to be the premier provider of world-class luxury travel experiences. As the World’s Most Awarded Luxury Cruise Line™, we strive to create the most memorable vacations for our guests and continue to elevate our portfolio through highly personalized service, innovative product development and enriching itineraries. Crystal places our guests and team members first with a consistent commitment to exceeding all expectations.
| Headquarter | 11755 Wilshire Blvd., Suite 900 Los Angeles, CA United States of America |
|---|---|
| Website | www.crystalcruises.com/ |
| Founding Date | 1990 |
| Company Status | Private |
Crystal Cruises Competitors
Crystal Cruises competitors include Vantage Deluxe World Travel, Viking Cruises, viking, and CSX Corporation. Crystal Cruises ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Crystal Cruises compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Crystal Cruises Employees
25 employees at Crystal Cruises have reviewed Crystal Cruises across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 25 Crystal Cruises employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Crystal Cruises are mostly dissatisfied with their total compensation at Crystal Cruises, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Crystal Cruises are generally satisfied with their team. 25 Participants grade the quality of their coworkers a C. The majority believe the meetings at Crystal Cruises are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Crystal Cruises believe the environment at Crystal Cruises is positive. Most Participants believe the pace of work at Crystal Cruises is extremely fast. About 25% of the employees at Crystal Cruises work 8 hours or less, while 25% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Crystal Cruises are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Crystal Cruises - Employee Onboarding
The prevailing opinion from Comparably users in Los Angeles about their company is that it was very prepared on their first day. Los Angeles employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Crystal Cruises KPIs and OKRs
At this moment no Crystal Cruises employees have provided insight into whether or not they clearly understand Crystal Cruises' KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Crystal Cruises CEO & Leadership
Crystal Cruises CEO - Tom Wolber
57 /100
Tom’s approval rate is lower compared to CEOs at similar sized companies, putting Tom in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Los Angeles. Tom Wolber’s employees rank Crystal Cruises in the Top 40% for Meetings, in the Top 50% for Outlook, and in the Bottom 45% for Team. When compared to Crystal Cruises’s competitors, Tom Wolber ranks below both viking CEO Selim Bassoul and Viking Cruises CEO Torstein Hagen.
Crystal Cruises Leadership
The Crystal Cruises Executive Team is rated a “F” and led by CEO Tom Wolber, Managing Director and Senior Vice President Karen Christensen, and Senior Vice President of Marketing and Sales Carmen Corvos-Roig
Tom Wolber CEO / President
Tom Wolber serves as the CEO / President of Crystal Cruises.
Karen Christensen Managing Director and Senior Vice President
Karen Christensen serves as the Managing Director and Senior Vice President of Crystal Cruises. Karen started at Crystal... read more
Carmen Corvos-Roig Senior Vice President of Marketing and Sales
Carmen Corvos-Roig serves as the Senior Vice President of Marketing and Sales of Crystal Cruises. Carmen started at... read more
Bill Smith Sr. VP Marketing & Sales
Bill Smith serves as the Sr. VP Marketing & Sales of Crystal Cruises.
Toni Neumeister Senior Vice President Operations
Toni Neumeister serves as the Senior Vice President Operations of Crystal Cruises.
Terry Smith Vice President of Casino Operations
Terry Smith serves as the Vice President of Casino Operations of Crystal Cruises. Terry started at Crystal Cruises in... read more
Rolando Trejos VP Revenue Management
Rolando Trejos serves as the VP Revenue Management of Crystal Cruises.
John Polimenakos VP Information Technology
John Polimenakos serves as the VP Information Technology of Crystal Cruises. John started at Crystal Cruises in Apr of... read more
Kari Tarnowski Vice President, Marketing
Kari Tarnowski serves as the Vice President, Marketing of Crystal Cruises. Kari started at Crystal Cruises in Dec of... read more
Crystal Cruises Salaries
How much does Crystal Cruises pay?
How much do people at Crystal Cruises get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Crystal Cruises is $103,908, or $49 per hour, while the estimated median salary is $110,744, or $53 per hour.
At Crystal Cruises, the highest paid job is a General Counsel at $244,134 annually and the lowest is a CS Rep at $37,627 annually. Average Crystal Cruises salaries by department include: Finance at $78,976, Sales at $207,821, Business Development at $81,141, and Admin at $57,255. Half of Crystal Cruises salaries are above $110,744.
6 employees at Crystal Cruises rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 18 ratings) while 5 employees at Crystal Cruises rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 6 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $62k | $62k | 1st Percentile |
17th Percentile $85k | $85k | 17th Percentile |
33rd Percentile $107k | $107k | 33rd Percentile |
50th Percentile $162k | $162k | 50th Percentile |
67th Percentile $212k | $212k | 67th Percentile |
83rd Percentile $263k | $263k | 83rd Percentile |
100th Percentile $273k | $273k | 100th Percentile |
$103,908*
Average Compensation
$110,744*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Crystal Cruises Salaries by Department
Diversity & Inclusion at Crystal Cruises
The Diversity score provides insights into how diverse employees feel and rate their work experience at Crystal Cruises across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Crystal Cruises Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Crystal Cruises PTO
Crystal Cruises' PTO and Vacation policy typically gives 15-20 days off a year.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Crystal Cruises Careers
Crystal Cruises Jobs
No Recent Jobs found for Crystal Cruises on Comparably
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Overview of Candidates Interested in Crystal Cruises on Comparably
Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
Los Angeles | 100% |
|---|
Frequently Asked Questions regarding Crystal Cruises
What is Crystal Cruises address?
Crystal Cruises location is at 11755 Wilshire Blvd., Suite 900
Who is the CEO of Crystal Cruises?
Crystal Cruises CEO is Tom Wolber, their score by employees is 57
What is Crystal Cruises eNPS?
The eNPS for Crystal Cruises is -33
What is the salary for Data Scientist in Crystal Cruises?
Data Scientist average salary in the US is 143k
What are the salaries in the Operations in Crystal Cruises?
The average salaries for Operations in Crystal Cruises is 90k
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