2 Customers rate Debenhams' Product Quality Score a 2.2/5, which ranks it 3rd against its competitors, below John Lewis.
2 Customers rate Debenhams' Pricing Score a 4/5, which ranks it 1st against its competitors.
2 Customers rate Debenhams' Customer Service a 3.7/5, which ranks it 2nd against its competitors, below Marks & Spencer.
3 Employees rate Debenhams' Employee Net Promoter Score a 34, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Debenhams to a friend?”.
