Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies. read more

EMPLOYEE PARTICIPANTS: 4

TOTAL RATINGS: 46

CEO

Desk.com Retention Score

Desk.com is in the Bottom 30% of similar sized companies in its ability to retain quality employees. 50% of employees at Desk.com are excited to go to work each day. Quality employees are difficult to find which makes retaining them all the more important.

Last updated months ago.

Where This Score Ranks Desk.com's Retention

BOTTOM
30%
In the Bottom 30% of 2026 Similar Sized Companies on Comparably
BOTTOM
30%
In the Bottom 30% of 944 Nearby Companies in San Francisco
5th
5th place versus 5 competitors rated on Comparably

Jul

Jan

C-64 / 100

Jan

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Desk.com Retention At a Glance

Desk.com's Retention score is rated a "C-" by 3 employees. The category helps understand Desk.com's focus and commitment to retaining employees in their organization.

Over the past three months, Desk.com's Retention score has remained steady at 64/100. Desk.com ranks in 5th place versus 5 competitors which include Zendesk, Sprout Social, Helpshift, UserVoice, and Freshdesk.

Desk.com's Retention score is in the Bottom 30% of 2026 similar sized companies (51-200 Employees) on Comparably. The Company ranks in the Bottom 30% compared to 944 nearby companies in San Francisco.

Desk.com's Retention Trendline

Desk.com
Other Companies in San Francisco69
Similar Size on Comparably69

How Desk.com's Retention Score is Calculated

Answer	Percent
Yes	50%
No	50%

Do you believe you're paid fairly?

Answer	Percent
Yes	100%
No	0%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	50%
No	50%

Are you typically excited about going to work each day?

Answer	Percent
Every week	0%
Once a month	0%
Once a quarter	0%
Once a year	100%
Never	0%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	100%
No	0%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	0%
No	100%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	0%
Secure Enough	0%
Neutral	0%
Insecure	0%
Very Insecure	0%

How secure do you feel your job is at your company?

Answer	Percent
Yes	0%
No	0%

Do you have a close friend at work?

Answer	Percent
Yes	0%
No	0%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	0%
Once a week	0%
Once a month	0%
Once a quarter	0%
Never	0%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	0%
No	0%

Do you feel burnt out at work?

Answer	Percent
Yes	0%
No	0%

Are you challenged at work?

Answer	Percent
Yes	0%
No	0%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	0%
No	0%

Are you proud to be a part of your company?

Desk.com's Retention Rank Against Similar Sized Companies on Comparably

BOTTOM

30%

Desk.com ranks in the Bottom 30% of other companies on Comparably with 51-200 Employees for Retention Score.

Desk.com's Retention Rank Against Other Companies Nearby

BOTTOM

30%

Desk.com ranks in the Bottom 30% of other companies in San Francisco for Retention Score.

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