Desk.com Company Culture
Desk.com Culture
This score is derived from employee ratings & reviews3.1/5
Desk.com's Overall Culture is rated C
Top Rated Culture Dimensions
eNPS
BCEO Rating
C+Leadership
CManager
C-Retention
C-Desk.com CEO
Top 50%Top 50% of Similar Size Companies on Comparably
70 /100
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Diversity at Desk.com
N/A
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Anonymously Rate Your Experience & Make Work BetterDesk.com eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 25%Top 25% of Similar Size Companies on Comparably
Recommend to a Friend?
50
Desk.com employees are 50% more likely to recommend Desk.com as a great place to work
| 50% | Promoters |
|---|---|
| 50% | Passives |
| 0% | Detractors |
Working at Desk.com
Working at Desk.com is rated below average by 4 employees, across various culture dimensions. Desk.com employees rate eNPS highest among all categories, and think that Work Culture and Outlook have the most room for improvement, putting Desk.com’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in San Francisco. See below in detail how working at Desk.com was rated by employees.
Overall Company Culture at Desk.com
C
Overall Company Culture at Desk.com is rated C
Last updated months ago
Bottom
40%
Desk.com ranks in the Bottom 40% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterDesk.com Company Information
Desk.com Company Overview
Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies.
| Headquarter | 171 2nd Street, Suite 300 San Francisco, CA 94105 United States of America |
|---|---|
| Website | desk.com |
| Founding Date | 2009 |
| Company Status | Private |
Desk.com Competitors
Desk.com competitors include Zendesk, Freshdesk, Sprout Social, and Helpshift. Desk.com ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Desk.com compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Desk.com Employees
4 employees at Desk.com have reviewed Desk.com across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 4 Desk.com employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Overall, the employees at Desk.com are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Desk.com - Employee Onboarding
Desk.com employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Desk.com KPIs and OKRs
At Desk.com 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Desk.com's KPIs and OKRs is essential for its success. Out of 1 Desk.com employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Desk.com Salaries
How much does Desk.com pay?
How much do people at Desk.com get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Desk.com is $124,738, or $59 per hour, while the estimated median salary is $148,342, or $71 per hour.
At Desk.com, the highest paid job is a Director of Engineering at $188,954 annually and the lowest is a CS Rep at $57,471 annually. Average Desk.com salaries by department include: Operations at $99,704, Design at $100,314, Product at $134,358, and Admin at $79,756. Half of Desk.com salaries are above $148,342.
2 employees at Desk.com rank their Compensation in the Top 50% of similar sized companies in the US (based on 8 ratings) while 2 employees at Desk.com rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 2 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $85k | $85k | 1st Percentile |
20th Percentile $114k | $114k | 20th Percentile |
40th Percentile $146k | $146k | 40th Percentile |
60th Percentile $215k | $215k | 60th Percentile |
80th Percentile $253k | $253k | 80th Percentile |
100th Percentile $348k | $348k | 100th Percentile |
$124,738*
Average Compensation
$148,342*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Desk.com Salaries by Department
Diversity & Inclusion at Desk.com
The Diversity score provides insights into how diverse employees feel and rate their work experience at Desk.com across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Desk.com PTO
Desk.com's PTO and Vacation policy typically gives 10-15 days off a year.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Desk.com Careers
Desk.com Jobs
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Frequently Asked Questions regarding Desk.com
What is Desk.com address?
Desk.com location is at 171 2nd Street, Suite 300
What is Desk.com eNPS?
The eNPS for Desk.com is 50
What is the salary for QA in Desk.com?
QA average salary in the US is 100k
What are the salaries in the Sales in Desk.com?
The average salaries for Sales in Desk.com is 280k
Who are Desk.com competitors?
Desk.com main competitors are Zendesk, Freshdesk, Sprout Social, Helpshift
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