DraftKings – Customer service needs more training, and more guidance on how to handle simple issues.

DraftKings Claimed Company

DraftKings is a global sports technology and entertainment company that believes life is more fun with skin in the game. read more

EMPLOYEE PARTICIPANTS: 141

TOTAL RATINGS: 1332

CEO: Jason Robins

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Customer service needs more training, and more guidance on how to handle simple issues.

Other Employee Reviews for DraftKings

What do you like best about the leadership team?

transparency of company information shared with employees.
Leadership review from HR Dept

What is the best part about your compensation package?

We get an annual stock refresh
Compensation review

What is most positive about the culture and environment at your company?

Collaboration, team, and focus on winning
Environment review from HR Dept

What makes you most happy at work?

My coworkers are the best! Snacks and perks are good too ;)
Outlook review from HR Dept

Why do you feel undervalued and what would make you feel better about your compensation?

At least 20k more annually, higher bonus, and 3 to 4 times the equity stake. They give a specific number of RSUs and it's much lower than the annual bonus.
Compensation review

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DraftKings – Customer service needs more training, and more guidance on how to handle simple issues.

Customer service needs more training, and more guidance on how to handle simple issues.

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