Earthlink Culture | Comparably
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Earthlink Claimed Company
Anytime, anywhere, EarthLink keeps customers connected. read more
EMPLOYEE
PARTICIPANTS
9
TOTAL
RATINGS
77
Updated on: August 11, 2024

Earthlink Company Culture

Earthlink Culture

This score is derived from employee ratings & reviews
3.0/5
Earthlink's Overall Culture is rated C-

Top Rated Culture Dimensions

Manager
C+
Executive Team
C
Retention
C
Happiness
C
Leadership
C

Earthlink CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Joseph Eazor Earthlink's CEO
Joseph Eazor
57 /100
See More

Diversity at Earthlink

N/A

Women at Earthlink

N/A

Earthlink eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-25

Earthlink employees are -25% more likely to recommend Earthlink as a great place to work

25%Promoters
25%Passives
50%Detractors

Working at Earthlink

Working at Earthlink is rated below average by 9 employees, across various culture dimensions. Earthlink employees rate Manager highest among all categories, and think that CEO Rating and Work Culture have the most room for improvement, putting Earthlink’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Atlanta. See below in detail how working at Earthlink was rated by employees.

Overall Company Culture at Earthlink

C-

Overall Company Culture at Earthlink is rated C-

Last updated months ago

Bottom
35%

Earthlink ranks in the Bottom 35% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

Earthlink Employee Reviews

100%
0%
Positive Reviews100%
Constructive Feedback0%

Earthlink Company Information

Earthlink Company Overview

Anytime, anywhere, EarthLink keeps customers connected.

Earthlink Mission, Vision & Values

Earthlink Mission & Values

The primary mission of Family Outreach is to serve as a mission board to assist missionaries and their families. The board provides a means of accountability and support for families who desire to commit to full-time ministry in foreign countries for extended periods of time. As needs arise, the board may engage in other religious activities, such as publishing religious literature or providing assistance to the poor and needy.

Earthlink Mission, Vision & Values
HeadquarterAtlanta, GA
United States of America
Websitewww.earthlink.net/
Founding Date1994
Tel(404)815-0770
Company StatusPublic

Earthlink Competitors

Earthlink competitors include Comcast, AOL, Zayo Group, and Lumen (formerly CenturyLink). Earthlink ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Earthlink compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Comcast's Logo
    Comcast
    4.0/5
  2. #2
    AOL's Logo
    AOL
    3.6/5
  3. #3
    Earthlink's Logo
    Earthlink
    3.0/5
  4. #4
    Zayo Group's Logo
    Zayo Group
    2.5/5
  5. #5
    Lumen (formerly CenturyLink) Logo
    Lumen (formerly CenturyLink)
    2.4/5
Learn More About Earthlink Competitors

Earthlink Employees

9 employees at Earthlink have reviewed Earthlink across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 9 Earthlink employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Overall, the employees at Earthlink are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Earthlink - Employee Onboarding

Earthlink employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Earthlink Employee Onboarding

Earthlink KPIs and OKRs

At Earthlink 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Earthlink's KPIs and OKRs is essential for its success. Out of 1 Earthlink employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?
Earthlink KPIs & OKRs

Earthlink CEO & Leadership

Earthlink CEO - Joseph Eazor

Joseph Eazor Earthlink's CEO
57 /100

Joseph’s approval rate is lower compared to CEOs at similar sized companies, putting Joseph in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Atlanta. Joseph Eazor’s employees rank Earthlink in the Top 50% for Manager, in the Bottom 45% for Executive Team, and in the Bottom 45% for Retention. When compared to Earthlink’s competitors, Joseph Eazor ranks below both AOL CEO Tim Armstrong and Comcast CEO Brian Roberts.

Earthlink Leadership

The Earthlink Executive Team is rated a “C” and led by CEO Joseph Eazor, Director Engineering Brent Williams, and Vice President Direct Marketing & Consumer Insights Atique Shah

  • Joseph Eazor CEO / President

    Joseph Eazor CEO / President

    Joseph Eazor serves as the CEO / President of Earthlink.

  • Brent Williams Director Engineering

    Brent Williams serves as the Director Engineering of Earthlink.

  • Atique Shah Vice President Direct Marketing & Consumer Insights

    Atique Shah serves as the Vice President Direct Marketing & Consumer Insights of Earthlink.

  • Mike Cerone Vice President, Call Center Operations

    Mike Cerone serves as the Vice President, Call Center Operations of Earthlink.

  • Jonathan Mapes VP of Network Operations

    Jonathan Mapes serves as the VP of Network Operations of Earthlink.

  • Melissa Cook VP, Carrier Sales Operations & Customer Support

    Melissa Cook serves as the VP, Carrier Sales Operations & Customer Support of Earthlink.

See More Executives

Explore Earthlink Leadership Team

Earthlink Salaries

How much does Earthlink pay?

How much do people at Earthlink get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Earthlink is $84,881, or $40 per hour, while the estimated median salary is $193,113, or $92 per hour.

At Earthlink, the highest paid job is a Director of Engineering at $149,358 annually and the lowest is a Technical Support at $38,495 annually. Average Earthlink salaries by department include: Finance at $72,801, HR at $86,422, Design at $65,275, and Sales at $66,997. Half of Earthlink salaries are above $193,113.

2 employees at Earthlink rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 8 ratings) while 2 employees at Earthlink rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 3 ratings).

Last updated months ago.

1st Percentile
$87k
$87k1st Percentile
17th Percentile
$140k
$140k17th Percentile
33rd Percentile
$177k
$177k33rd Percentile
50th Percentile
$195k
$195k50th Percentile
67th Percentile
$210k
$210k67th Percentile
83rd Percentile
$226k
$226k83rd Percentile
100th Percentile
$231k
$231k100th Percentile
$84,881*
Average Compensation
$193,113*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Earthlink Salaries by Department

Explore Earthlink Salaries

Diversity & Inclusion at Earthlink

The Diversity score provides insights into how diverse employees feel and rate their work experience at Earthlink across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100
Explore Earthlink Diversity & Inclusion

Earthlink PTO

Earthlink's PTO and Vacation policy typically gives 20-30 days off a year with 0% of employees expected to be work free while out of office. Earthlink's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes100%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo100%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Earthlink PTO Policy

Earthlink Careers

Earthlink Jobs

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Overview of Candidates Interested in Earthlink on Comparably

Candidates By Department

All Industries
36%
Marketing
29%
Product
7%
Engineering
7%
Customer Support
7%
Other
14%

Candidates By Location

Atlanta
64%
Smyrna
7%
Alpharetta
7%
Beverly Hills
7%
Tallahassee
7%
Other
7%

Frequently Asked Questions regarding Earthlink

Who is the CEO of Earthlink?

Earthlink CEO is Joseph Eazor, their score by employees is 57

What is Earthlink eNPS?

The eNPS for Earthlink is -25

What is the salary for HR Manager in Earthlink?

HR Manager average salary in the US is 87k

What are the salaries in the Operations in Earthlink?

The average salaries for Operations in Earthlink is 62k

Who are Earthlink competitors?

Earthlink main competitors are Comcast, AOL, Zayo Group, Lumen (formerly CenturyLink)

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