The ECi Software Solutions family of companies provides business and e-commerce solutions, offering on-premise and cloud-based read more

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Take care of the customer when they are having problems; don't just send a document from the knowledge base. Respond in a timely manner to requests for support.

Other Employee Reviews for ECi Software Solutions

Why do you feel undervalued and what would make you feel better about your compensation?

pay raise and better benefits
Compensation review

Briefly describe your overall experience at your company

I love working at ECi because I believe that we are making a difference.

What is the best part about your compensation package?

Compensation is below industry standards
Compensation review

What can this brand most improve?

Service used to be very responsive, now it takes days to get an initial response.

Briefly describe your overall experience at your company

Work until you drop and then keep going

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