
Attempt to reduce micro management.
Incredibly high pressure environment for a rather insignificant role.
Customer base are not seeing the investment in the infrastructure for the amount that they are paying.
Externally hired managers compensation is 6 figures plus. Customer bills increased in line with CPI yet no pay rise for workers....
Paid in line with industry at a minimum, higher if the hot air exiting executives is to be believed and staff are the best in the industry.