EE Employee Reviews
Out of 64 EE employee reviews, 51% were positive. The remaining 49% were constructive reviews with the goal of helping EE improve their work culture. The Customer Support team, with 85% positive reviews, reports the best experience at EE compared to all other departments at the company. The Sales team offered the most constructive feedback, with 23% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
opportunities galore. great culture and brilliant future ahead
Review from Sales Dept
What do you like best about the leadership team?
they listen to feedback and act accordingly when appropriate
Review from Sales Dept
they care and are willing to help
Committed to improvement for staff and customers alike.
Review from Customer Support Dept
The supportive nature they bring plus the emphasis on progression and getting you where you want to go in the business
Review from Customer Support Dept
What does the leadership team need to get better at?
Externally hired managers compensation is 6 figures plus. Customer bills increased in line with CPI yet no pay rise for workers....
The starting salary is 7% of executive renumeration. Says it all.....
Worked in Merthyr Tydfil call centre and was the worst experience ever
Review from Sales Dept
Poor leadership . Only focussed on driving sales
Review from Customer Support Dept
What is the best part about your compensation package?
im not too sure .
my pension is incredible and staff discounts help with living expenses
Review from Sales Dept
How broad and vast the options are, everything is considered and well thought out.
Review from Customer Support Dept
Health insurance, dental care, bereavement fund, phone discount at 75% and many more
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Paid in line with industry at a minimum, higher if the hot air exiting executives is to be believed and staff are the best in the industry.
Higher pay, realistic progression pathways.
Only focus on sales. Very poor trading 0 manager support
Review from Customer Support Dept
What are some of the best things about your team?
collaboration is important to us all
Review from Sales Dept
Working as team, great interaction
Review from Customer Support Dept
The people and the work ethic we have and how committed to our customers and each other we are.
Review from Customer Support Dept
A relaxed atmosphere mixed with a shared drive to achieve
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
i dont really know .
Ask for our feedback on how you could contribute to our jobs being done more efficiently and follow up on that feedback where necessary.
Attempt to reduce micro management.
They all need to get a brain and get out
Review from Sales Dept
What is most positive about the culture and environment at your company?
very diverse and inclusive across genders and ethnicities
Review from Sales Dept
Discount on phone and tablet
Review from Sales Dept
For me it’s the sense of unity and drive we have as a building and a
Review from Customer Support Dept
Areas that you can use to chill out and the ease of access to support and management
Review from Customer Support Dept
What needs to change to make the company culture better?
Incredibly high pressure environment for a rather insignificant role.
What did you like most about the interview process?
gives you an idea of the role before you are accepted
Review from Sales Dept
Getting the job. EE hype is brilliant
Review from Customer Support Dept
What would you improve about your company's interview process?
Need to listen and tell the truth about the job
Review from Sales Dept
What makes you most happy at work?
everything, i have zero complaints
Review from Sales Dept
Friends that I make in co-workers, discounts on high end devices
Review from Sales Dept
Going home at end of shift
Review from Customer Support Dept
Being with members of my team and the conversation on the phones with customers
Review from Customer Support Dept
Watching myself progress through the ranks
Review from Sales Dept
What's going wrong and how can it be improved?
Customer base are not seeing the investment in the infrastructure for the amount that they are paying.
What do you like best about your company?
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What would you most like to see improved at your company?
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