The average Empathy Lab Customer Success Manager earns an estimated $67,309 annually, which includes an estimated base salary of $56,309 with a $11,000 bonus. Empathy Lab's Customer Success Manager compensation is $15,520 more than the US average for a Customer Success Manager. Customer Success Manager salaries at Empathy Lab can range from $37,000 - $105,000.
The Customer Support Department at Empathy Lab earns $2,734 more on average than the Operations Department.
Last updated 5 years ago.
Customer Success Managers earn $3,617 more than CS Reps, and $26,401 less than Customer Service Managers.
The Customer Support Department averages $2,734 more than the Operations Department, and $822 less than the Legal Department
The average female Customer Success Manager at companies similar size to Empathy Lab reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.
The average Native American Customer Success Manager at companies similar size to Empathy Lab reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.
The majority of Customer Success Managers at Empathy Lab believe they're not compensated fairly. 50% of Customer Success Managers at Empathy Lab say they receive annual bonuses, and the majority (67%) are satisfied with their benefits. See more compensation ratings at Empathy Lab