Erie Insurance Group Employee Reviews
Out of 82 Erie Insurance Group employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping Erie Insurance Group improve their work culture. The Customer Support team, with 81% positive reviews, reports the best experience at Erie Insurance Group compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They understand what is important to the line employees. Good wages benifits and support to do your job well.
They want to see you succeed and to move up .
The leadership is always very positive and proactive.
Approachability and open dialogue during employee meetings
They encourage me to further my development and truly want me to succeed.
What does the leadership team need to get better at?
Stop playing favorites, give everyone the recognition they deserve.
Review from Customer Support Dept
What is the best part about your compensation package?
Good medical with a low cost to employee, 401k match and company paid pention
Insurance coverage and price for it is fair
Employee contribution to Health Insurance is very low.
Annual performance bonuses (for certain roles and certain levels) are great and the rest of the employees get a year-end bonus regardless of tenure. Great, engaging events and celebrations throughout the year.
Health coverage is very affordable
Why do you feel undervalued and what would make you feel better about your compensation?
Women at higher levels are not fairly treated or compensated.
this company has changed immensely since I began there & not in a good way. Erie has lost it's sense of family, too corporate w/ low raises.
Review from Customer Support Dept
What are some of the best things about your team?
They do their best to keep up with the work load
Fun, supportive, knowledgable and passionate about their work and the company,
We all work to support one another both in and out of the office.
My team is supportive and fosters a cooperative environment
Review from Customer Support Dept
Wonderful helpful knowledgeable people at all times
What do your coworkers need to improve and how could you work together better?
Coworkers are great but I think we all need to come together & voice our concerns to upper management.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Interaction with management , who will ask and listen how things can be improved.
Working as a team to reach goals
We strive to be above all in service and act with the golden rule in mind.
Everyone works to support you and find ways to help. If they see you are struggling they work to help you. Toxicity is snuffed out quickly, a lot of kind and caring people.
The company is inclusive, fosters diversity and promotes positivity and fairness.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Erie Insurance Group yet.
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What did you like most about the interview process?
At the interview I was extremely comfortable and was not nervous at all. I was able to joke a bit and honestly felt like I was chatting with old buddies.
Review from Customer Support Dept
It was remote by webcam
It is easy to apply internally for postings. I don't believe internal interviews feel intimidating due to our culture.
The recruiter is very kind and attentive. If you have a question or are confused they do not hesitate to call and help you so you can do your best.
The interview process was very organized and professional.
Review from Customer Support Dept
What would you improve about your company's interview process?
The hiring process is way too slow
What makes you most happy at work?
I enjoy helping others after they've had a claim. I want to make it an easy process. Helping others makes me the most happy.
Review from Customer Support Dept
Doing a job well done and making the customers happy
Challenging and meaningful assignments where I can contribute to my team, organizational goals and helping our employees
The work I'm doing is rewarding because in insurance you are always helping someone get back on their feet.
I feel everyday that my employer genuinely cares about me and out customers
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Erie Insurance Group yet.
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What do you like best about your company?
Very stable and predictable. They treat their employees really well and the benefits are excellent.
What would you most like to see improved at your company?
Additional progress in diversity and inclusion. More transparency and less bureaucracy. More advancement opportunities for long-tenured employees that still want career growth.