Exl Service Company Culture
Exl Service Culture
This score is derived from employee ratings & reviews3.4/5
Exl Service's Overall Culture is rated C
Top Rated Culture Dimensions
CEO Rating
A-Outlook
BExecutive Team
B-Leadership
C+Meetings
C+Exl Service CEO
Top 15%Top 15% of Similar Size Companies on Comparably
Rohit Kapoor
80 /100
See More
Diversity at Exl Service
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F
Diverse employees at Exl Service have rated Executive Team, Work Culture, and CEO Rating as the highest categories they have scored
Women at Exl Service
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Women at Exl Service have rated Work Culture, CEO Rating, and Retention as the highest categories they have scored
Exl Service eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
27
Exl Service employees are 27% more likely to recommend Exl Service as a great place to work
| 49% | Promoters |
|---|---|
| 29% | Passives |
| 22% | Detractors |
Working at Exl Service
Working at Exl Service is rated below average by 63 employees, across various culture dimensions. Exl Service employees rate CEO Rating highest among all categories, and think that Office Culture and Professional Development have the most room for improvement, putting Exl Service’s culture in the Bottom 45% compared to similar sized companies on Comparably. See below in detail how working at Exl Service was rated by employees.
Overall Company Culture at Exl Service
C
Overall Company Culture at Exl Service is rated C
Last updated 24 days ago
Bottom
45%
Exl Service ranks in the Bottom 45% of other companies on Comparably with for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterExl Service Employee Reviews
Out of 25 Exl Service employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Exl Service improve their work culture.
| Positive Reviews | 94% |
|---|---|
| Constructive Feedback | 6% |
Positive Reviews From Exl Service Employees
- What did you like most about the interview process?Why is this relevant? Start focusing on remote interviews
- What is most positive about the culture and environment at your company?The only positive thing is my colleagues. Not the management
- What are some of the best things about your team?Only advisors looking after each other
Constructive Feedback From Exl Service Employees
- What does the leadership team need to get better at?Respecting the front line advisor who are making sure that even you are able to earn your salary
Exl Service Company Information
Exl Service Mission, Vision & Values
Exl Service Mission & Values
We work as one committed team, with one overarching goal: to give our clients the power to transform—to move from playing catch-up to leading the pack.
| Headquarter | United States of America |
|---|---|
| Website | www.exlservice.com/ |
Exl Service Employees
63 employees at Exl Service have reviewed Exl Service across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 24 days ago.
Overall, the 63 Exl Service employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Exl Service are not very pleased with their total compensation at Exl Service, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Exl Service are generally satisfied with their team. 63 Participants grade the quality of their coworkers a C-. The majority believe the meetings at Exl Service are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Exl Service believe the environment at Exl Service is positive. Most Participants believe the pace of work at Exl Service is comfortably fast. About 59% of the employees at Exl Service work 8 hours or less, while 12% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Exl Service are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Exl Service - Employee Onboarding
Exl Service employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Exl Service KPIs and OKRs
Employees’ understanding of Exl Service's KPIs and OKRs is essential for its success. Out of 1 Exl Service employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Exl Service Salaries
How much does Exl Service pay?
How much do people at Exl Service get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Exl Service is $87,518, or $42 per hour, while the estimated median salary is $102,458, or $49 per hour.
At Exl Service, the highest paid job is a Sales Rep at $114,574 annually and the lowest is a Bookkeeper at $41,465 annually. Average Exl Service salaries by department include: Sales at $107,119, IT at $101,461, Customer Support at $58,181, and Finance at $71,721. Half of Exl Service salaries are above $102,458.
25 employees at Exl Service rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 71 ratings) while 22 employees at Exl Service rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 22 ratings).
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $60k | $60k | 1st Percentile |
17th Percentile $81k | $81k | 17th Percentile |
33rd Percentile $101k | $101k | 33rd Percentile |
50th Percentile $163k | $163k | 50th Percentile |
67th Percentile $257k | $257k | 67th Percentile |
83rd Percentile $263k | $263k | 83rd Percentile |
100th Percentile $339k | $339k | 100th Percentile |
$87,518*
Average Compensation
$102,458*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Exl Service Salaries by Department
Diversity & Inclusion at Exl Service
Diverse employees at Exl Service score the company 51/100 across various culture categories, placing Exl Service in the Bottom 5% of companies on Comparably with for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Exl Service across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Exl Service PTO
Exl Service's PTO and Vacation policy typically gives 0-10 days off a year.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Exl Service Careers
Exl Service Jobs
No Recent Jobs found for Exl Service on Comparably
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Frequently Asked Questions regarding Exl Service
Who is the CEO of Exl Service?
Exl Service CEO is Rohit Kapoor, their score by employees is 80
What is Exl Service eNPS?
The eNPS for Exl Service is 27
What is the salary for Recruiter in Exl Service?
Recruiter average salary in the US is 91k
What are the salaries in the Operations in Exl Service?
The average salaries for Operations in Exl Service is 83k
Who is Exl Service leadership?
are part of Exl Service leadership, Rohit Kapoor is the CEO
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