Fay Servicing – Being a new customer and having to go through their 25min IVR is painful. Ive made multipul calls trying to get my issue striaghtened out. Only to be told over and over don't worry about it. Yet the issue is still an issue.

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Being a new customer and having to go through their 25min IVR is painful. Ive made multipul calls trying to get my issue striaghtened out. Only to be told over and over don't worry about it. Yet the issue is still an issue.

What is the best part about your compensation package?

The ability to use it when needed
Compensation review

What can this brand most improve?

They stoke kt money and will not offer a loan modification as promised. Rude account managers someone needs to help.

What can this brand most improve?

Your people are the rudest and most unethical people.

What can this brand most improve?

Customer service and response time

What can this brand most improve?

Better customer service to customers presnet and passed

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