Fay Servicing Culture | Comparably
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Fay Servicing Claimed Company
EMPLOYEE
PARTICIPANTS
38
TOTAL
RATINGS
351

Fay Servicing Company Culture

Fay Servicing Culture

This score is derived from employee ratings & reviews
2.9/5
Fay Servicing's Overall Culture is rated C-

Top Rated Culture Dimensions

Fay Servicing CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Ed Fay Fay Servicing's CEO
Ed Fay
60 /100

Diversity at Fay Servicing

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at Fay Servicing have rated Perks And Benefits, Compensation, and Happiness as the highest categories they have scored

Women at Fay Servicing

Fay Servicing eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-33

Fay Servicing employees are -33% more likely to recommend Fay Servicing as a great place to work

28%Promoters
11%Passives
61%Detractors

Working at Fay Servicing

Working at Fay Servicing is rated below average by 38 employees, across various culture dimensions. Fay Servicing employees rate Professional Development highest among all categories, and think that Outlook and Work Culture have the most room for improvement, putting Fay Servicing’s culture in the Bottom 30% compared to similar sized companies on Comparably. See below in detail how working at Fay Servicing was rated by employees.

Overall Company Culture at Fay Servicing

C-

Overall Company Culture at Fay Servicing is rated C-

Last updated months ago

Bottom
30%

Fay Servicing ranks in the Bottom 30% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Fay Servicing Employee Reviews

Out of 40 Fay Servicing employee reviews, 29% were positive. The remaining 71% were constructive reviews with the goal of helping Fay Servicing improve their work culture.

29%
71%
Positive Reviews29%
Constructive Feedback71%

Positive Reviews From Fay Servicing Employees

  • What do you like best about the leadership team?
    They take action. They get things done.
  • What do you like best about the leadership team?
    They do make an effort to know all the employees.
  • What are some of the best things about your team?
    The people you work with on the front lines makes working there a lot more positive.

Constructive Feedback From Fay Servicing Employees

  • What needs to change to make the company culture better?
    Install better leadership in HR
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Better benefits would help as well as proper raises when you take on duties from other roles.

Fay Servicing Company Information

HeadquarterUnited States of America
Websitewww.fayservicing.com/
Company StatusPrivate

Fay Servicing Employees

38 employees at Fay Servicing have reviewed Fay Servicing across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 38 Fay Servicing employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Fay Servicing are generally satisfied with their total compensation at Fay Servicing, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Fay Servicing are not very pleased with their team. 38 Participants grade the quality of their coworkers a C-. The majority believe the meetings at Fay Servicing are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Fay Servicing believe the environment at Fay Servicing is positive. Most Participants believe the pace of work at Fay Servicing is moderate. About 39% of the employees at Fay Servicing work 8 hours or less.

Overall, the employees at Fay Servicing are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Fay Servicing - Employee Onboarding

The prevailing opinion from employees about joining Fay Servicing is that the company was unprepared on their first day. Fay Servicing employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Fay Servicing KPIs and OKRs

At Fay Servicing 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Fay Servicing's KPIs and OKRs is essential for its success. Out of 2 Fay Servicing employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Fay Servicing CEO & Leadership

Fay Servicing CEO - Ed Fay

Ed Fay Fay Servicing's CEO
60 /100

Fay Servicing’s CEO Ed Fay started in this role in 2007. Ed’s approval rate is lower compared to CEOs at similar sized companies, putting Ed in the Bottom 25% of all CEOs of similar-sized companies on Comparably. Ed Fay’s employees rank Fay Servicing in the Top 5% for Professional Development, in the Top 50% for Compensation, and in the Top 50% for Manager.

Fay Servicing Leadership

The Fay Servicing Executive Team is rated a “C” and led by CEO Ed Fay, Senior Vice President, Quality Assurance Allison Schorr, and Chief Technology Officer Andrei Potemkin

  • Ed Fay  CEO / President

    Ed Fay CEO / President

    Ed Fay serves as the CEO / President of Fay Servicing.

  • Allison Schorr Senior Vice President, Quality Assurance

    Allison Schorr serves as the Senior Vice President, Quality Assurance of Fay Servicing.

  • Andrei Potemkin Chief Technology Officer

    Andrei Potemkin serves as the Chief Technology Officer of Fay Servicing.

  • Binni Skariah Chief Information Officer

    Binni Skariah serves as the Chief Information Officer of Fay Servicing.

  • Brian McGivern Vice President

    Brian McGivern serves as the Vice President of Fay Servicing.

  • Craig Santangelo VP IT Governance

    Craig Santangelo serves as the VP IT Governance of Fay Servicing.

  • Gregory Lee Senior Vice President

    Gregory Lee serves as the Senior Vice President of Fay Servicing.

  • Joe Kamuda Vice President of Sales

    Joe Kamuda serves as the Vice President of Sales of Fay Servicing.

  • John Marafino EVP of Operations

    John Marafino serves as the EVP of Operations of Fay Servicing.

Fay Servicing Salaries

How much does Fay Servicing pay?

How much do people at Fay Servicing get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Fay Servicing is $95,483, or $45 per hour, while the estimated median salary is $108,132, or $51 per hour.

16 employees at Fay Servicing rank their Compensation in the Top 50% of similar sized companies in the US (based on 43 ratings) while 13 employees at Fay Servicing rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 15 ratings).

Last updated months ago.

1st Percentile
$147k
$147k1st Percentile
20th Percentile
$180k
$180k20th Percentile
40th Percentile
$218k
$218k40th Percentile
60th Percentile
$229k
$229k60th Percentile
80th Percentile
$260k
$260k80th Percentile
100th Percentile
$265k
$265k100th Percentile
$95,483*
Average Compensation
$108,132*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Explore Fay Servicing Salaries

Diversity & Inclusion at Fay Servicing

Diverse employees at Fay Servicing score the company 56/100 across various culture categories, placing Fay Servicing in the Bottom 15% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Fay Servicing across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Fay Servicing Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Fay Servicing PTO

Fay Servicing's PTO and Vacation policy typically gives 15-20 days off a year. Fay Servicing's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo50%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Fay Servicing Careers

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Frequently Asked Questions regarding Fay Servicing

Who is the CEO of Fay Servicing?

Fay Servicing CEO is Ed Fay, their score by employees is 60

What are the salaries in Fay Servicing

The average salary for employees in Fay Servicing is 95483$

What is Fay Servicing eNPS?

The eNPS for Fay Servicing is -33

What are the benefits at Fay Servicing?

Fay Servicing perks and benefits are Dental Insurance & Health Insurance

Who is Fay Servicing leadership?

Allison Schorr, Andrei Potemkin & Binni Skariah are part of Fay Servicing leadership, Ed Fay is the CEO

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