Firestone Complete Auto Care – The Technician intentionally messed my car up worse than it was prior to taking it in. I emailed customer support and got a call back from the store I emailed about. No one has done anything to solve the issue now I have to pay hundreds to fix something that they created.

Customer Service, Quality Products and Auto Care Solutions for Your Vehicle Firestone Complete Auto Care is different. We are positively involved in your world — offering not only the best customer service, quality products and the right solutions for your auto care needs, but also initiatives that improve your community and the environment. read more

EMPLOYEE PARTICIPANTS: 116

TOTAL RATINGS: 1168

CEO: Gary Garfield

The Technician intentionally messed my car up worse than it was prior to taking it in. I emailed customer support and got a call back from the store I emailed about. No one has done anything to solve the issue now I have to pay hundreds to fix something that they created.

Other Employee Reviews for Firestone Complete Auto Care

What do you like best about the leadership team?

Leadership can't see past their next bonus. Very little care to employees lives.
Leadership review

What do you like best about the leadership team?

Leadership could use improvement but overall it's fine
Leadership review from Sales Dept

What do you like best about your company?

Management
Outlook review from Sales Dept

What do you like best about your company?

It's a very friendly environment
Outlook review

What would you most like to see improved at your company?

Customer service
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The Technician intentionally messed my car up worse than it was prior to taking it in. I emailed customer support and got a call back from the store I emailed about. No one has done anything to solve the issue now I have to pay hundreds to fix something that they created.

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