EMPLOYEE
PARTICIPANTS
55
TOTAL
RATINGS
700

First Student Company Culture

First Student Culture

This score is derived from employee ratings & reviews
3.2/5
First Student's Overall Culture is rated C

Top Rated Culture Dimensions

First Student CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Dennis Maple First Student's CEO
Dennis Maple
62 /100

Diversity at First Student

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Diverse employees at First Student have rated Environment, Manager, and Compensation as the highest categories they have scored

Women at First Student

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Women at First Student have rated Team, Retention, and Environment as the highest categories they have scored

First Student eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-7

First Student employees are -7% more likely to recommend First Student as a great place to work

30%Promoters
33%Passives
37%Detractors

Working at First Student

Working at First Student is rated highly by 55 employees, across various culture aspects.

Overall Company Culture at First Student

C

Overall Company Culture at First Student is rated C

Last updated 2 days ago

Bottom
40%

First Student ranks in the Bottom 40% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 55 Employees

View Results
0
20
40
60
80
100
Operations
71
Operations71
Customer Support
70
Customer Support70

First Student Employee Reviews

Out of 109 First Student employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping First Student improve their work culture.

63%
37%
Positive Reviews63%
Constructive Feedback37%

Positive Reviews From First Student Employees

  • What makes you most happy at work?
    Meeting the kids and their coaches whom are looking forward to winning their sports matches.
    Anonymous ReviewPosted 6 days ago
  • What makes you most happy at work?
    The parents that appreciate the fact we are trying our best despite we are under staffed and over crowded with students
    Anonymous Review
  • What is most positive about the culture and environment at your company?
    Our employees trying to stay positive
    Anonymous Review

Constructive Feedback From First Student Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    When you have employees with An entrepreneurial bent it's a sin to waste such talent and resource right under your noses.
    Anonymous ReviewPosted 6 days ago
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Explain what is expected of us as drivers
    Anonymous Review
  • What do your coworkers need to improve and how could you work together better?
    We need more drivers so we're not doing our own routes plus extra routes that put strain on our ability to be safe delivering students to and from school
    Anonymous Review

First Student Company Information

First Student Mission Statement

We Transport Growing Minds At First Student, we believe that education offers students and their families the foundation for productive and successful lives. We take great pride in our ability to support education by making sure children have safe, friendly and reliable transportation to and from school.

First Student Vision Statement

We provide solutions for an increasingly congested world, keeping people moving and communities prospering. The reality is this: managing transportation within your district can be a challenge. Securing capital for new buses, managing routing issues, recruiting and training drivers, and keeping parents and administrators informed all consume valuable time, and can take precious focus and resources away from where they’re needed most: the classroom. First Student is committed to easing your daily transportation challenges and ensuring your students have the best possible ride to and from school.

First Student Values

  • Committed to our customers
  • Dedicated to safety
  • Supportive of each other
  • Accountable for performance
  • Setting the highest standards
HeadquarterUnited States of America
Websitewww.firststudentinc.com/
Company StatusPrivate

First Student Employees

First Student has 10001 employees. 55 employees at First Student have reviewed First Student across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.

Overall, the 55 First Student employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at First Student are mostly dissatisfied with their total compensation at First Student, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at First Student are generally satisfied with their team. 55 Participants grade the quality of their coworkers a C+. The majority believe the meetings at First Student are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at First Student believe the environment at First Student is positive. Most Participants believe the pace of work at First Student is moderate. About 87% of the employees at First Student work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at First Student are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

First Student Competitors

First Student competitors include MV Transportation. First Student ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how First Student compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    First Student's Logo
    First Student
    3.2/5
  2. #2
    MV Transportation's Logo
    MV Transportation
    3.0/5

First Student Salaries

How much does First Student pay?

How much do people at First Student get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at First Student is $131,536, or $63 per hour, while the estimated median salary is $130,240, or $62 per hour.

At First Student, the highest paid job is a Director of Sales at $227,263 annually and the lowest is a Receptionist at $38,566 annually. Average First Student salaries by department include: Admin at $58,504, Sales at $145,038, Customer Support at $68,870, and Operations at $99,314. Half of First Student salaries are above $130,240.

38 employees at First Student rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 112 ratings) while 37 employees at First Student rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 38 ratings).

Last updated 7 days ago.

See More First Student Salaries

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$98k
$98k17th Percentile
33rd Percentile
$129k
$129k33rd Percentile
50th Percentile
$187k
$187k50th Percentile
67th Percentile
$241k
$241k67th Percentile
83rd Percentile
$270k
$270k83rd Percentile
100th Percentile
$301k
$301k100th Percentile
$131,536*
Average Compensation
$130,240*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

First Student Salaries by Department

First Student Salary Averages by Department

$0
$20k
$40k
$60k
$80k
$100k
$120k
$140k
$160k
$180k
$200k
Admin
$58,504
Admin$58,504
Business Development
$161,226
Business Development$161,226
Communications
$103,837
Communications$103,837
Customer Support
$68,870
Customer Support$68,870
Design
$116,235
Design$116,235
Engineering
$141,471
Engineering$141,471
Finance
$107,319
Finance$107,319
HR
$125,288
HR$125,288
IT
$119,517
IT$119,517
Legal
$199,084
Legal$199,084
Marketing
$107,952
Marketing$107,952
Operations
$99,314
Operations$99,314
Product
$161,175
Product$161,175
Sales
$145,038
Sales$145,038

First Student Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Office Perks

  • Work From Home Policy
  • Unique Office Space
Fantastic
0%
Good
0%
Neutral
0%
Bad
0%
Terrible
0%
How would you rate the perks your company provides?
Are you satisfied with your Benefits?
Fantastic
0%
Good
0%
Neutral
100%
Bad
0%
Terrible
0%
How would you rate the perks your office provides?

First Student Careers

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Overview of Candidates Applying to Work at First Student on Comparably

Candidates By Department

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100%

Candidates By Location

Los Angeles
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