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No vision, attrition is extremely high. Not responsive to customer requirements. Audit is a joke since its all about closing tickets and not about implementing solutions
What do your coworkers need to improve and how could you work together better?
Everyone works in silos so no connect
What would you improve about your company's interview process?
Get people who know the job
What needs to change to make the company culture better?
Management that needs to understand customer pain about outdated products and work to address them
What's going wrong and how can it be improved?
Nobody is willing to take hard decisions as it will upset their colleagues and friends
What does the leadership team need to get better at?
Long term vision, hire quality managers and willingness to look at hard criticism from customer about their outdated products
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