Comparably Awards

Forethought is a leading AI company providing customer service solutions that transform the customer experience. Forethought’s products enable seamless customer experiences by infusing human-centered AI at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing tickets, and assisting agents with relevant knowledge — all from one platform. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 109

TOTAL RATINGS: 2747

CEO: Sami Ghoche

Rachel Robinson — VP People at Forethought

Rachel Robinson holds the VP People position on Forethought's Human Resources team. As VP People, Rachel Robinson is an important member of Forethought's leadership. Rachel Robinson is entrusted with maintaining the happiness of employees, whether it be through creating a work environment employees look forward to, ensuring low burn out rates, or company outings.

Forethought HR Department Impact

Forethought human resources has a direct relationship with cultivating company culture and retention of its employees. Forethought's human resources team has earned Forethought an A+ in office culture and an A+ for their retention efforts. 100% of employees approve of the job their HR team is doing.

Do you approve of the job your HR leaders are doing at your company?

100% Yes

100

Top 5%

A+

Office Culture

Forethought is in the Top 5% of Similar Sized companies on Comparably.

N/A

Managers

Forethought Managers have not yet been rated.

Top 5%

A+

Retention

Forethought is in the Top 5% of Similar Sized companies on Comparably.

HR Department Responsibilities

Forethought's human resources is generally tasked with hiring, managing, and creating the work atmosphere. On average, 98% of employees at Forethought look forward to going into work each morning and interacting with their co-workers. The majority of employees at Forethought say the work environment created by their HR team is positive; rating it an A- and ranking them in the Top 15% of similar sized companies on Comparably.

Answer	Percent
Yes	100%
No	0%

Do you look forward to interacting with your coworkers?

Answer	Percent
Positive	100%
Negative	0%

Is your work environment positive or negative?

Answer	Percent
Yes	96%
No	4%

Are you typically excited about going to work each day?

Other HR Leaders at Forethought

Sami Ghoche

CEO / President

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