eNPS at Fresh Direct | Comparably
Fresh Direct Claimed Company
FreshDirect is an online grocer that delivers fresh food to residences and offices in the NY metropolitan area. read more
EMPLOYEE
PARTICIPANTS
84
TOTAL
RATINGS
698
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eNPS at Fresh Direct

Fresh Direct's Employee Net Promoter Score (eNPS) is -7, as rated by 66 employees. Employee Net Promoter Score tracks Fresh Direct employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Fresh Direct to a friend? Today, 35% of Fresh Direct employees would encourage their friends to become coworkers, whereas 23% are neutral and 42% would not recommend working at Fresh Direct to their friends.

Last updated months ago.

Where This Score Ranks Fresh Direct's eNPS

  • TOP
    50%

    In the Top 50% of 1666 Similar Sized Companies on Comparably

  • BOTTOM
    45%

    In the Bottom 45% of 604 Nearby Companies in New York

  • 3rd

    3rd place versus 5 competitors rated on Comparably

-3
Jun
-5
Sep
-4
Dec
-6
Jan
-6
Apr
-7
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks Fresh Direct's eNPS the Highest?
Gender - Female -20/100
Ethnicity - Caucasian -25/100
Experience - Entry Level -34/100
Who Ranks Fresh Direct's eNPS the Lowest?
Department - Operations -67/100
Gender - Male -40/100

Fresh Direct eNPS At a Glance

Fresh Direct employees are less likely to recommend Fresh Direct as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Female employees and Caucasian employees provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Fresh Direct to a friend?” Based on 66 ratings, Fresh Direct ranks 3rd place versus its 5 competitors and is right below Instacart.

Compared to other companies in New York, Fresh Direct falls into the Bottom 45% of 604 companies. The last rating was provided months ago.

Fresh Direct's eNPS Trendline

  • Fresh Direct-9
  • Other Companies in New York
  • Similar Size on Comparably

Fresh Direct's eNPS Rank Against Similar Sized Companies on Comparably

TOP
50%

Fresh Direct ranks in the Top 50% of other companies on Comparably with 5,001-10,000 Employees for eNPS Score.

  1. SunTrust Banks
    -7
  2. Centene Corporation
    -7
  3. Blue Shield of California
    -7
  4. Fresh Direct
    -7
  5. Frontier Communications
    -8
  6. Citrix
    -8
  7. Dish Network
    -8

Fresh Direct's eNPS Rank Against Other Companies Nearby

BOTTOM
45%

Fresh Direct ranks in the Bottom 45% of other companies in New York for eNPS Score.

  1. ViacomCBS
    -7
  2. CIT Group
    -7
  3. Fresh Direct
    -7
  4. Frontier Communications
    -8
  5. Broadlume (formerly Adhawk)
    -8
  6. Jackson Hewitt
    -8

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