GENEX Services Employee Reviews
Out of 54 GENEX Services employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping GENEX Services improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Provides updates and available for questions or complaints.
Communicates on a regular bases.
they empathize with you and understand how it is to be on the field and finishing up reports
They are the best team in the industry. Truly inspiring!
Supervisor is overwhelmed with work load and needs help but will not ask for assistance.
What does the leadership team need to get better at?
Communication, transparency and respect for tbeir senior, long-term employees.
What is the best part about your compensation package?
I don't have a lot of the benefits, but I do like the company match and the other incentives that they offer
Ample paid time off, and bonus days
it was reasonable with my degree and work
The retirement package is good.
the whole package fits my needs
Why do you feel undervalued and what would make you feel better about your compensation?
My age and loyalty was dismissed
I could get better pay and benefits
Getting the insurance company to pay is challenging - using the company insurance is nothing but a headache, try to avoid if possible.
What are some of the best things about your team?
As being a supervisor, I know I can count on each one of my field case managers to get their work in at a timely manner
Available for back up, excellent resources, and they share their information.
we collaborate to make a good decision
Sharing and educational meetings but not often enough.
They are supportive and help when needed.
What do your coworkers need to improve and how could you work together better?
Transparency, communication, honesty and fairness
more effective communication with employees
What is most positive about the culture and environment at your company?
you can reach out to everybody most of the time
Telecommuting and work from home
They are an effective team.
What needs to change to make the company culture better?
Transparency, honesty, respect and honest communication
have managers show more appreciation to their employees and communicate
What did you like most about the interview process?
I think that it was a fair interview process
they were checking if you are comfortable doing the proposed job
Interactive and focused yet had some personal qualities that made me feel at ease.
the interviewer was more personable. Meaning not as uptight with the conversation.
What would you improve about your company's interview process?
NA, retired frim the Worker's Compensation industry
What makes you most happy at work?
helping people connect with services on their L&I
Autonomy. Working from home is very nice.
I work from home and am able to manage my day.
that I have a job that fit my needs. I would like a position that meets more of my qualifications, like work and education experiences.
Seeing progress on projects and the constructive feedback for our personnel
What's going wrong and how can it be improved?
Company didn't support and respect long-term, loyal emoyees.