work life balance and nothing more really...
Less micro-managing; ditch the cult-like culture and be more open about hearing what the staff members have to say.
the hiring manager asked if I was "crazy" in one of the interview round. I am not sure what she meant; until I was about 3 months into the job..
a lot of customers are complaining about product x pricing but the management have a hardline of enforcing price increases. I have dealt with many cancellations threats from client as a result of the inflexibly of the firm's willingness to accommodate to the client's budget.
CEO told investors in a recent meeting that GD is going to focus more about customers; but in reality, internal staffs were told to have weekly meeting and lay out plans and activities to get more revenue from the clients. So much about focusing on customers; more like focusing grabbing money