Golden 1 Credit Union – Better communication and need to have more experience | Comparably
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Golden 1 Credit Union – Better communication and need to have more experience

Golden 1 Credit Union Claimed Company
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EMPLOYEE
PARTICIPANTS
15
TOTAL
RATINGS
171
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Better communication and need to have more experience

Other Employee Reviews for Golden 1 Credit Union

Briefly describe your overall experience at your company

Rewarding. Made to feel needed and appreciated

What can this brand most improve?

Customer Service - do not say you'll do something and then you do not. Customers should not have to make multiple inquired and always be told someone from that department will reach out within 24 hours. Your customer service is terrible.

What can this brand most improve?

Stand behind their word when management says they will following up and then follow through. Nether was accomplished, some of the worst customer service I have experienced from a Credit Union.

What can this brand most improve?

customer service customer service customer service

What does the leadership team need to get better at?

Leading their employees and setting them up for success

Leadership review

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All (16 reviews)
Leadership (3 reviews)
Compensation (1 review)
Team (2 reviews)
Environment (1 review)
Outlook (1 review)

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