Hand and Stone Spa – Stop offering memberships when there is no staff available for appointments | Comparably
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Hand and Stone Spa – Stop offering memberships when there is no staff available for appointments

Hand and Stone Spa
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EMPLOYEE
PARTICIPANTS
50
TOTAL
RATINGS
508

Stop offering memberships when there is no staff available for appointments

Other Employee Reviews for Hand and Stone Spa

Briefly describe your overall experience at your company

Average experience but low pay

What are some of the best things about your team?

Nice and share the workload evenly

Team review
What are some of the best things about your team?

They're fun and professional at the same time

Team review
What can this brand most improve?

Pricing. They keep increasing their monthly fees, along with the posted gratuity rates they expect. PAY YOUR THERAPISTS MORE. They appear to be padding their bottom line and concerned about the people working for them.

What's going wrong and how can it be improved?

High staff turnover. Consistent trouble scheduling. Multiple scheduling errors each day. Billing problems.

Outlook review

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All (40 reviews)
Leadership (6 reviews)
Compensation (4 reviews)
Team (5 reviews)
Environment (5 reviews)
Outlook (6 reviews)

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