Joining Help.com - Employee Onboarding | Comparably
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PARTICIPANTS
5
TOTAL
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117
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Joining Help.com - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining Help.com is that the company was somewhat prepared on their first day. Help.com employees concluded that their overall onboarding experience was negative. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

AnswerPercent
Yes0%
No100%
Did you have a positive onboarding experience when you were hired at your current company?
AnswerPercent
Very Prepared0%
Prepared0%
Somewhat Prepared100%
Unprepared0%
Very Unprepared0%
How prepared was your company on your first day of onboarding?
AnswerPercent
Yes100%
No0%
Was your direct manager helpful with your onboarding during your first 90 days?
1

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at Help.com are rated a C+. At Help.com most employees said they received feedback once a month or never. 67% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at Help.com.

AnswerPercent
Every week0%
Once a month50%
Once a quarter0%
Once a year0%
Never50%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes100%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
Yes67%
No33%
Do you feel comfortable giving your boss negative feedback?
2

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 51% of men and 42% of women on Comparably said they negotiated their salaries. On average, Help.com employees earn $76,115. Help.com ranks in the Top 25% for compensation in Austin. Learn More about Salaries at Help.com.

Average Salaries at Help.com by Department
$81k*
Engineering
$82k*
Product
$59k*
Design
$70k*
Marketing
$64k*
Operations
$47k*
Admin
$70k*
Business Dev
$72k*
Finance
$46k*
Customer Support
$73k*
HR
$102k*
IT
$110k*
Sales

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

3

Get Acclimated

Now that you’ve joined Help.com, get acclimated. Is lunch a social time or do people sit at their desks? Understand your coworkers and why they’ve chosen to stay at Help.com, many employees say it’s because of the comfort & familiarity.

AnswerPercent
Company Mission0%
Comp & Benefits0%
Co-Workers0%
Comfort & Familiarity100%
Career Advancement Opportunities0%
What's the main reason you stay at your current company?
AnswerPercent
>1 hour0%
1 hour0%
45 minutes0%
30 minutes0%
I eat at my desk0%
How long do you take for lunch breaks?
AnswerPercent
Multiple times a week50%
Once a week0%
Once a month0%
Once a quarter50%
Never0%
How often do you socialize with team members outside of work?
4

Professional Development

Help.com ranks in the Top 25% of companies for professional development in Austin. 100% of employees feel as though Help.com is beneficial to their continuous career growth, and 50% said they had a mentor at the office. Learn More about Professional Development at Help.com.

AnswerPercent
Yes50%
No50%
Do you have a mentor at work?
AnswerPercent
Yes100%
No0%
Does your current company provide you meaningful opportunities for career advancement?
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