Lucy Hill — Head of Operations for Hitachi Capital Commercial Vehicle Services at Hitachi

Ms. Lucy Hill has been Head of Operations at Hitachi Capital Vehicle Solutions Ltd since April 2012. In this role, Ms. Hill spends most of her time driving improved performance levels within multi-disciplined teams, whether that be customer KPIs or operational cost savings and believes that developing people is central to her team's success. Ms. Hill has been Head of Operations for Hitachi Capital Commercial Vehicle Services at Hitachi, Ltd. since April 2012. Ms. Hill served as Head of Contract Management at Hitachi Capital Commercial Vehicle Services at Hitachi, Ltd. since July 21, 2011. She has been in the leasing industry since 2003, spending the first 8 years of her career in various finance roles, from Financial Analyst to Commercial Manager. She has huge knowledge of Hitachi Capital as a business and a strategic financial view. Ms. Hill first became part of Hitachi Capital in 2003. Since 2003, she worked in the financial management positions at Hitachi Capital. She launched a High Performing Team programme for Hitachi Capital and sponsors its Apprenticeship Scheme. She is also an Employee Engagement Champion for Hitachi Capital Vehicle Solutions. She accomplished Chartered Management Accountant qualification.