HomeX Claimed Company
HomeX is a first-of-its-kind home services platform for both homeowners and service providers, designed to radically improve the complex and fragmented home services industry. Providing quick, trusted solutions for heating, cooling, plumbing, electrical, and appliance issues, HomeX is simplifying maintenance and troubleshooting for homeowners.
Scaled amid COVID-19, HomeX Remote Assist provides virtual, personalized solutions to homeowners with expert guidance through video, call, or chat. HomeX also provides a suite of business solutions to help established local service companies thrive by automating their booking, driving qualified demand, simplifying their operations, and improving their holistic customer experience.
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Christian Jasserand — Chief Customer Officer at HomeX
Executive Bio
Christian is Chief Customer Officer for HomeX and leads our Customer Solutions Specialists. This team operates 24/7 in support of customers in multi-channel environments and advocates solutions in the home comfort services field.
Christian leads design, delivery, vision, and execution of customer service strategies. Prior to HomeX, Christian was Director of Customer Service and Trust and Safety at Kijiji Canada, where he facilitated trusted connections between site users by employing risk management operations, customer care operations, and outreach community relations. Earlier, he was Head of Customer Service at eBay Canada, where he launched and managed a customer care and trust and safety team following the introduction of a French version of eBay.ca in Canada.
Christian has a MBA in Management and Finance from Université Laval and a Bachelor’s of Commerce from Ecole Supérieure de Commerce de Chambéry. In his free time, Christian enjoys running, biking, and hiking.
Christian leads design, delivery, vision, and execution of customer service strategies. Prior to HomeX, Christian was Director of Customer Service and Trust and Safety at Kijiji Canada, where he facilitated trusted connections between site users by employing risk management operations, customer care operations, and outreach community relations. Earlier, he was Head of Customer Service at eBay Canada, where he launched and managed a customer care and trust and safety team following the introduction of a French version of eBay.ca in Canada.
Christian has a MBA in Management and Finance from Université Laval and a Bachelor’s of Commerce from Ecole Supérieure de Commerce de Chambéry. In his free time, Christian enjoys running, biking, and hiking.
Executive Team Culture Ratings from HomeX Employees
TOP
5%
HomeX's Executive Team scores in the Top 5%
of similar sized companies on Comparably
of similar sized companies on Comparably
HomeX's Executive Team at a Glance
Based on 28 ratings, HomeX's employees are very satisfied with their Executive Team and give them an “A+” or 84/100. On average, Women provided higher ratings for their Executive Team compared to Men.
HomeX's Executive Team ranks in the Top 5% of other companies in Chicago and Top 5% of other companies on Comparably that also have 201-500 Employees.
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