Horizon Hobby – Customer service access is at chats & email and a "we will get back to you within 48 hours". Then you express your issue. Another "48" hours . Have issue since August with chat saying you need to send in your transmitter. Service after rcvng my transmitter said no issue and returned to wrong adress.

Horizon Hobby develops, markets, and distributes radio control hobby products; model trains; and educational, toy, and other hobby products. read more

EMPLOYEE PARTICIPANTS: 17

TOTAL RATINGS: 223

CEO: Chris Dickerson

HR or Marketing? Claim Your Free Employer Account

Customer service access is at chats & email and a "we will get back to you within 48 hours". Then you express your issue. Another "48" hours . Have issue since August with chat saying you need to send in your transmitter. Service after rcvng my transmitter said no issue and returned to wrong adress.

Other Employee Reviews for Horizon Hobby

Briefly describe your overall experience at your company

Generally I liked the atmosphere and casual environment.

Briefly describe your overall experience at your company

overall very happy working here

Briefly describe your overall experience at your company

ok. they try to take care of their employees but could pay everyone more instead of free lunch 4 times a year.

What do you value most about this brand?

Quality of the product s and easy pay options

What do you value most about this brand?

Quality of the rc Availability of parts

Rate your company

Customer service access is at chats & email and a "we will get back to you within 48 hours". Then you express your issue. Another "48" hours . Have issue since August with chat saying you need to send in your transmitter. Service after rcvng my transmitter said no issue and returned to wrong adress.

Other Employee Reviews for Horizon Hobby

Read Reviews by Category

Browse All Companies