ICICI Bank Competitors | Comparably
Operator of a private-sector bank in India. The company offers commercial banking, retail banking, corporate finance, working capital finance, insurance, venture capital, private equity, investment banking, broking, treasury products and services. It also provides financing services to customers through commercial loans, car loans, regular loans and other related products. read more
EMPLOYEE
PARTICIPANTS
39
TOTAL
RATINGS
314

ICICI Bank Competitors

ICICI Bank competitors include IDBI Bank, Axis Bank, State Bank of India, Farmers & Merchants Bancorp and Hanmi Financial Corporation. ICICI Bank ranks 2nd in CEO Score on Comparably vs its competitors. See below how ICICI Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
4th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th
Product Quality Score Comparison

ICICI Bank Ranks 4th in Product Quality Score

93 Customers rate ICICI Bank's Product Quality Score a 3.7/5, which ranks it 4th against its competitors, below IDBI Bank.

  1. 1st
    State Bank of India
    4.5 / 5
  2. 2nd
    Axis Bank
    4.3 / 5
  3. 3rd
    IDBI Bank
    4.1 / 5
  4. 4th
    ICICI Bank
    3.7 / 5
Product Quality Score Comparison
RankCompany Score
1State Bank of India90
2Axis Bank86
3IDBI Bank83
4ICICI Bank74
NPS Comparison

ICICI Bank Ranks 4th in Net Promoter Score

135 Customers rate ICICI Bank's Net Promoter Score a 3, which ranks it 4th against its competitors, below IDBI Bank. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend ICICI Bank to a friend?”.

  1. 1st
    State Bank of India
    47
  2. 2nd
    Axis Bank
    40
  3. 3rd
    IDBI Bank
    10
  4. 4th
    ICICI Bank
    3
NPS Comparison
RankCompany Score
1State Bank of India47
2Axis Bank40
3IDBI Bank10
4ICICI Bank3
Pricing Score Comparison

ICICI Bank Ranks 4th in Pricing Score

87 Customers rate ICICI Bank's Pricing Score a 3.5/5, which ranks it 4th against its competitors, below IDBI Bank.

  1. 1st
    State Bank of India
    4.5 / 5
  2. 2nd
    Axis Bank
    4.2 / 5
  3. 3rd
    IDBI Bank
    3.9 / 5
  4. 4th
    ICICI Bank
    3.5 / 5
Pricing Score Comparison
RankCompany Score
1State Bank of India90
2Axis Bank84
3IDBI Bank78
4ICICI Bank70
Customer Service Comparison

ICICI Bank Ranks 4th in Customer Service

81 Customers rate ICICI Bank's Customer Service a 3.5/5, which ranks it 4th against its competitors, below IDBI Bank.

  1. 1st
    State Bank of India
    4.5 / 5
  2. 2nd
    Axis Bank
    4.2 / 5
  3. 3rd
    IDBI Bank
    4 / 5
  4. 4th
    ICICI Bank
    3.5 / 5
Customer Service Comparison
RankCompany Score
1State Bank of India91
2Axis Bank85
3IDBI Bank80
4ICICI Bank71
Overall Culture Score Comparison

ICICI Bank Ranks 2nd in Overall Culture Score

39 Employees rate ICICI Bank's Overall Culture a 83/100, which ranks it 2nd against its competitors, below IDBI Bank. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    IDBI Bank
    84 / 100
  2. 2nd
    ICICI Bank
    83 / 100
  3. 3rd
    Axis Bank
    81 / 100
  4. 4th
    State Bank of India
    80 / 100
  5. 5th
    Farmers & Merchants Bancorp
    68 / 100
Overall Culture Score Comparison
RankCompany Score
1IDBI Bank84
2ICICI Bank83
3Axis Bank81
4State Bank of India80
5Farmers & Merchants Bancorp68
eNPS Comparison

ICICI Bank Ranks 3rd in Employee Net Promoter Score

33 Employees rate ICICI Bank's Employee Net Promoter Score a 19, which ranks it 3rd against its competitors, below Axis Bank. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at ICICI Bank to a friend?”.

  1. 1st
    IDBI Bank
    28
  2. 2nd
    Axis Bank
    19
  3. 3rd
    ICICI Bank
    19
  4. 4th
    State Bank of India
    10
  5. 5th
    Farmers & Merchants Bancorp
    -34
eNPS Comparison
RankCompany eNPS
1IDBI Bank28
2Axis Bank19
3ICICI Bank19
4State Bank of India10
5Farmers & Merchants Bancorp-34
Gender Score Comparison
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Diversity Score Comparison
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