Illumina Customer Service Manager Salaries in Boston | Comparably
Illumina Claimed Company
Genomics is the single most important revolution of our time. It’s transforming every industry there is, from healthcare to agriculture to ecology. Illumina is an applied genomics technology company dedicated to making genomics useful for all. Our mission, to improve human health by unlocking the power of the genome, fuels us every day. As the global leader in DNA sequencing and array-based technologies, we have developed one of the world’s most comprehensive genomics portfolio of integrated systems, consumables, and analysis tools. Life at Illumina is about working with teammates who are deeply passionate about what we do, because we know that our work has the power to improve lives. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. This movement belongs to all of us—to the people who work at it every day and to the lives it touches. Join the journey. read more
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Illumina Customer Service Manager Salaries in Boston

The average Illumina Customer Service Manager in Boston earns an estimated $78,534 annually, which includes an estimated base salary of $66,534 with a $12,000 bonus. Illumina's Customer Service Manager compensation is $8,239 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Illumina in Boston can range from $35,000 - $112,000.

In Boston, The Customer Support Department at Illumina earns $328 more on average than the Admin Department.

Last updated 8 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$78,534
Average Compensation
$66,534
avg. base
$12,000
avg. bonus

Customer Service Manager Salaries at Illumina

In Boston, Customer Service Managers earn $8,039 more than Customer Service Managers, and $11,273 less than Technical Supports.

Technical Support
$90k*
Customer Service Manager
$70k*
CS Rep
$48k*
* estimated salary

Compensation at Illumina by Department

In Boston, The Customer Support Department averages $328 more than the Admin Department, and $24,095 less than the Operations Department

Operations
$70,812 Avg. total comp.
+$24k
Customer Support
$46,717 Avg. total comp.
Admin
$46,389 Avg. total comp.
-$328

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Illumina reported making $79,958, while the average male Customer Service Manager at similar sized companies reported making $94,078.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Customer Service Manager at companies similar size to Illumina reported making $101,250, while the average African American/Black Customer Service Manager at similar sized companies reported making $71,032.

How Customer Service Managers at Illumina Rate Their Compensation

The majority of Customer Service Managers at Illumina believe they're compensated fairly. 83% of Customer Service Managers at Illumina say they receive annual bonuses, and the vast majority (90%) are satisfied with their benefits. See more compensation ratings at Illumina

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