Illumina Senior Customer Service Manager Salary | Comparably
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Illumina Claimed Company
Genomics is the single most important revolution of our time. It’s transforming every industry there is, from healthcare to agriculture to ecology. Illumina is an applied genomics technology company dedicated to making genomics useful for all. Our mission, to improve human health by unlocking the power of the genome, fuels us every day. As the global leader in DNA sequencing and array-based technologies, we have developed one of the world’s most comprehensive genomics portfolio of integrated systems, consumables, and analysis tools. Life at Illumina is about working with teammates who are deeply passionate about what we do, because we know that our work has the power to improve lives. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. This movement belongs to all of us—to the people who work at it every day and to the lives it touches. Join the journey. read more
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Illumina Senior Customer Service Manager Salary

The average Illumina Senior Customer Service Manager earns an estimated $88,289 annually, which includes an estimated base salary of $78,225 with a $10,064 bonus. Illumina's Senior Customer Service Manager compensation is $17,994 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Illumina can range from $35,000 - $160,000.

The Customer Support Department at Illumina earns $14,999 more on average than the Admin Department.

Last updated 4 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$88,289
Average Compensation
$78,225
avg. base
$10,064
avg. bonus

Senior Customer Service Manager Salaries at Illumina

Senior Customer Service Managers earn $2,875 more than Customer Service Managers.

Customer Service Manager
$85k*
Technical Support
$73k*
CS Rep
$48k*
* estimated salary

Compensation at Illumina by Department

The Customer Support Department averages $14,999 more than the Admin Department, and $12,034 less than the IT Department

IT
$73,422 Avg. total comp.
+$12k
Customer Support
$61,388 Avg. total comp.
Admin
$46,389 Avg. total comp.
-$15k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Illumina reported making $79,958, while the average male Senior Customer Service Manager at similar sized companies reported making $94,078.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Senior Customer Service Manager at companies similar size to Illumina reported making $101,250, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $71,032.

How Senior Customer Service Managers at Illumina Rate Their Compensation

The majority of Senior Customer Service Managers at Illumina believe they're compensated fairly. 83% of Senior Customer Service Managers at Illumina say they receive annual bonuses, and the vast majority (90%) are satisfied with their benefits. See more compensation ratings at Illumina

Do you believe you're paid fairly?
70% Yes
70
Does your company give annual bonuses?
83% Yes
83
Are you satisfied with your Benefits?
90% Yes
90

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