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Inktel Company Culture
Inktel Culture
This score is derived from employee ratings & reviews2.8/5
Inktel's Overall Culture is rated D+
Top Rated Culture Dimensions
Manager
BLeadership
C+eNPS
COffice Culture
C-Team
C-Inktel CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Ricky Arriola
54 /100
See More
Diversity at Inktel
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Inktel
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterInktel eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Recommend to a Friend?
-13
Inktel employees are -13% more likely to recommend Inktel as a great place to work
| 37% | Promoters |
|---|---|
| 13% | Passives |
| 50% | Detractors |
Working at Inktel
Working at Inktel is rated below average by 19 employees, across various culture dimensions. Inktel employees rate Manager highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting Inktel’s culture in the Bottom 25% compared to similar sized companies on Comparably. See below in detail how working at Inktel was rated by employees.
Overall Company Culture at Inktel
D+
Overall Company Culture at Inktel is rated D+
Last updated months ago
Bottom
25%
Inktel ranks in the Bottom 25% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterInktel Employee Reviews
Out of 19 Inktel employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping Inktel improve their work culture.
| Positive Reviews | 73% |
|---|---|
| Constructive Feedback | 27% |
Positive Reviews From Inktel Employees
- What makes you most happy at work?The support I receive from my manager
- What is most positive about the culture and environment at your company?The people I get to work with every day
- What are some of the best things about your team?They are all hard workers, motivated and love what they do
Constructive Feedback From Inktel Employees
- What do your coworkers need to improve and how could you work together better?Our company does not even have meetings to hear how we feel. They only have meetings to tell us everything we do wrong.
- What do your coworkers need to improve and how could you work together better?Coworkers are doing great for what we are given.
- Why do you feel undervalued and what would make you feel better about your compensation?I dont feel undervalued, but the pay isn't enough to pay your bills.
Inktel Company Information
Inktel Company Overview
Inktel is a company that offers businesses solutions for their contact centers.
Inktel Mission, Vision & Values
Inktel Mission Statement
Inktel held its first quarterly STRIVE awards of 2018! We had a very deserving team of winners and our 80's theme made for some great costumes! Please join us in congratulating all our winners: Eleanor for Service, Sabine for Tenacity, Denise for Responsibility, Nestor for Integrity, Christina for Versatility and Rose for Entrepreneurship. Congratulations to all!
Inktel Vision Statement
Our Passion for People(TM) is more than just a tagline, it's the philosophy that drives our competitive advantage and has minimized our turnover rates to industry lows. Our focus on people and employee-centric work environments lend themselves to a huge competitive advantage in the war for talent in the contact center industry.
Inktel Values
- Service
- Tenacity
- Responsibility
- Integrity
- Versatility
- Entrepreneurship
| Headquarter | United States of America |
|---|---|
| Website | www.inktel.com |
| Founding Date | 1993 |
| Tel | 305-523-1100 |
Inktel Employees
19 employees at Inktel have reviewed Inktel across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 19 Inktel employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Inktel are mostly dissatisfied with their total compensation at Inktel, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Inktel are generally satisfied with their team. 19 Participants grade the quality of their coworkers a C-. The majority believe the meetings at Inktel are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Inktel believe the environment at Inktel is positive. Most Participants believe the pace of work at Inktel is comfortably fast. About 60% of the employees at Inktel work 8 hours or less.
Overall, the employees at Inktel are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Inktel - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Inktel KPIs and OKRs
Employees’ understanding of Inktel's KPIs and OKRs is essential for its success. Out of 2 Inktel employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Inktel CEO & Leadership
Inktel CEO - Ricky Arriola
54 /100
Ricky’s approval rate is lower compared to CEOs at similar sized companies, putting Ricky in the Bottom 10% of all CEOs of similar-sized companies on Comparably. Ricky Arriola’s employees rank Inktel in the Top 30% for Manager, in the Top 50% for Leadership, and in the Bottom 35% for Office Culture.
Inktel Leadership
The Inktel Executive Team is rated a “D+” and led by CEO Ricky Arriola, VP of Operations Kenneth Cross, and SVP Business Development Jason Schlenker
Ricky Arriola CEO / President
Ricky Arriola serves as the CEO / President of Inktel.
Kenneth Cross VP of Operations
Kenneth Cross serves as the VP of Operations for Inktel Contact Center Solutions. Kenneth started at Inktel Contact... read more
Jason Schlenker SVP Business Development
Jason Schlenker serves as the SVP Business Development for Inktel Contact Center Solutions. Jason started at Inktel... read more
Christine Guzman Chief Financial Officer
Christine Guzman serves as the Chief Financial Officer for Inktel Contact Center Solutions. Christine started at Inktel... read more
Alex McGuire Vice President of Client Services
Alex McGuire serves as the Vice President of Client Services of Inktel Contact Center Solutions. Alex currently resides... read more
Inktel Salaries
How much does Inktel pay?
How much do people at Inktel get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Inktel is $113,946, or $54 per hour, while the estimated median salary is $116,895, or $56 per hour.
At Inktel, the highest paid job is a General Counsel at $265,733 annually and the lowest is a CS Rep at $44,163 annually. Average Inktel salaries by department include: Legal at $265,733, Product at $137,925, Admin at $53,961, and Marketing at $162,661. Half of Inktel salaries are above $116,895.
10 employees at Inktel rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 32 ratings) while 10 employees at Inktel rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 12 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
20th Percentile $90k | $90k | 20th Percentile |
40th Percentile $116k | $116k | 40th Percentile |
60th Percentile $193k | $193k | 60th Percentile |
80th Percentile $262k | $262k | 80th Percentile |
100th Percentile $353k | $353k | 100th Percentile |
$113,946*
Average Compensation
$116,895*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Inktel Salaries by Department
Diversity & Inclusion at Inktel
The Diversity score provides insights into how diverse employees feel and rate their work experience at Inktel across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Inktel Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Inktel PTO
Inktel's PTO and Vacation policy typically gives unlimited days off a year. Inktel's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Inktel Careers
Inktel Jobs
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Let Inktel Know You Want To Work There
Overview of Candidates Interested in Inktel on Comparably
Candidates By Department
Customer Support | 100% |
|---|
Candidates By Location
Pompano Beach | 100% |
|---|
Frequently Asked Questions regarding Inktel
Who is the CEO of Inktel?
Inktel CEO is Ricky Arriola, their score by employees is 54
What is Inktel eNPS?
The eNPS for Inktel is -13
What is the salary for CS Rep in Inktel?
CS Rep average salary in the US is 44k
What are the salaries in the Design in Inktel?
The average salaries for Design in Inktel is 90k
What are the benefits at Inktel?
Inktel perks and benefits are Dental Insurance & Health Insurance
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