Insomniac FAQs

Your local save file is located here:%LOCALAPPDATA%\Oculus\AppData\139725073420658\[UNIQUE NUMBER]\cloud\data\

[UNIQUE NUMBER] is different for everyone.

If you are encountering an OVR or Oculus level error, please contact Oculus support here. It is also a good idea to make sure the issue still occurs after restarting and all of your drivers are up to date.

Thank you for your interest in our game. Stormland supports English voice and text, with no future plans to support additional languages. For additional inquiries about localization, please contact Stormlands publisher, Oculus, here

Yes, there is a Play Seated option in the in-game menu where you can use a default height or usetheheight preferences set in the Oculus client.

For playing on high our recommended specs are

Intel Core i7-8700 / AMD Ryzen 7 2700X equivalent or greater

8GB Memory

NVIDIA GeForce GTX 1080/AMD Radeon RX Vega 64 equivalent or greater

Roughly 18 GB free disc space

You can find the official Oculus minimum specs here

You can recalibrate through the in-game menu by pressing the menu button on the left touch controller. There is a Play Seated option in the menu where you can swap between a default height for the game or use your stored height preferences calibrated in the Oculus client.

Stormland is designed from the ground up for Oculus Touch and as such a traditional controller is not supported.

Multiplayer in Stormland integrates seamlessly into the story and cycling world. Early in the story, after you set out to the Cycad Region, you will receive a side-mission to find upgrades. Complete the LOST OPERATOR mission to acquire an attachment for your body that enables multiplayer. Once equipped, your wrist menu will have a Multiplayer option listed that allows you to invite a friend or join any online friends.Once you have an Oculus friend online that has Stormland installed and you possess the multiplayer module in your game, you can invite someone into your game.

Tap MP Menu on your wrist menu

Tap Friends

Tap Invite next to the friend you are planning on playing with

The Host's progress will always be saved. If you and your partner are at different parts of the story, it is recommended that the player who is earlier in the story invites the more advanced player. Once the earlier player catches up with the advanced player, both players progress through the story will be saved.In the Cycling World, ALL progress is saved.

When you complete the guided main story, the game enters the Cycling World.

This phase enables players to experience the games traversal, combat, exploration, fast progression, andrich world for as long as they would like. Players will always have new places to discover, new objectivesto unlock, new world lore to uncover, and new upgrades to earn.

This section describes fundamental cycling world concepts.

Improved Progression

The cycling world opens several new progression options beyond the main story to provide more depth and variety:

Weapon Schematics go up to V5

New Skills are available to unlock with growth

New Aeon Bud slots are available to unlock with growth

Cycles and Community

A cycle is a uniqueStormlandlayout that lasts for a calendar week. The rollover between cycles occurs onTuesdays at8:00 AM ETfor all players simultaneously.

With each new cycle, the following things change:

The global Condition of the Stormland the Spire effects and Tempest strategies that influence distribution

The shape of the cloud surface

The constituent biomes and islands

The position and layout of individual islands

The position and layout of new Tempest Strongholds

The distribution and makeup of enemies and resources

The missionlist

The cycle-specific collectible index

Cycles are shared by allStormlandplayers. You can discuss findings such as collectible locations, secrets,or Terminus build strategies in the Insomniac Discord or your preferred community.

Daily Changes

In the cycling world, the distribution of resourcesand enemies in theStormlandrefreshes each day.

Every day, the following things change:

Alloy and fruit positions

Weapon and Utility chest locations and content

Tempest squad composition

Terminus and Escalation

Conquering the Tempest command tower inTerminusis your over-arching objective in the cycling world.To do so, you must ascend through all 3 open-world strata, unlocking them in sequence bycompletingStorm Portalmissions.

When the next cycle rollover occurs after having achieved victory in Terminus, the Tempest increasetheirEscalation Level. This causes their squads to have more enemies and start mixing in higher tierenemies. Failing to complete Terminus within the following 2 cycles will reduce the escalation level.

Defeating Terminus at the maximum escalation level of 2unlocks a special ending.

Hero Ascension

At the end of the main story and at the end of any cycle in whichyou'vesuccessfully completed Terminus,your hero can opt into a conversion. The following upgrades are traded in forgrowth.

Equipped Aeon Buds & corresponding skills

Holstered Weapons and Gear

Acquired Weapon Schematics

Unlocked Strata access points

Growth is used to expand the players power ceiling with new Aeon Bud slots and new skills. Purchasesmade with growth are permanent and never reset.

If the player doesnt defeat Terminus within a cycle, they retain all upgrades. But theydon'ttruly ascend.

By starting on a fresh new cycle with a new character build, you can play the cycle with anappropriately powered character alongside the rest of the community and tailor your new characters buildto the new cycle conditions. The world is revived, the gameplay stays challenging, and progression staysbrisk.

Additional Activities

Here are some fun things to do in the cycling world:

Find human habitats. Campsites filled with artifacts and audio logs populate the world.

Shoot down weather balloons. Capsules filled with resources drift through the upper atmosphere.

Raid supply barges. Aerial ships hold supplies for skilled gliders.

Climb towers. Tempest drilling devices contain valuable weapons.

Scan collectibles. New collectibles appear in each stratum.

Intercept Tempest transmissions. Some Strongholds and Terminus towers beam transmissionsfrom Tempest command. Scan transmissions to learn more about the Tempests ominous motives.

Stormland is out November 14, 2019 on the Rift Platform (Rift and Rift S) via the Oculus Store. We currently have no plans to bring it to Quest or any other platform. However, with Oculus Link you should be able to play Stormland if your system meets the minimum specifications. If you have an issue running the game through Oculus Link please contact oculus support here.

This is an extremely rare issue that we have investigated and been unable to reproduce. The only workaround is loading a backup save.

Marvels Spider-Man features automatic backup saves at key points in the story, usually when a mission is completed. If your current game slot is stuck in an unplayable state, you can return to a previous save instead of starting the game over:

From the Marvels Spider-Man main menu, select the game slot where youre experiencing an issue.

Instead of choosing Continue, choose Load Game. You will be prompted that loading a game will overwrite your current save. Press X to continue.

The PlayStation 4 Load Game screen will appear, with a list of your save games as well as backup files.

Using the date, choose the latest file marked [BACKUP]. Continue playing the game.

You may lose some side content progress depending on the time between when the save was made and when you experienced an issue.

A potential workaround would be to load a backup save.

Marvels Spider-Man features automatic backup saves at key points in the story, usually when a mission is completed. If your current game slot is stuck in an unplayable state, you can return to a previous save instead of starting the game over:

From the Spider-Man main menu, select the game slot where youre experiencing an issue.

Instead of choosing Continue, choose Load Game. You will be prompted that loading a game will overwrite your current save. Press X to continue.

The PlayStation 4 Load Game screen will appear, with a list of your save games as well as backup files.

Using the date, choose the latest file marked [BACKUP].

Continue playing the game.

You may lose some side content progress depending on the time between when the save was made and when you experienced an issue.

This is likely a region locking related issue that occurs when the game disc and the PlayStation Store where the DLC is purchased are from different regions.

Please contact PlayStation Support. They can better assist with redemption and download issues. Please note that the DLC is region-locked to only work with the matching SKU.

https://www.playstation.com/country-selector/index.html

Thank you for playing and wanting to reach out to us. We do not take game ideas from outside the company, mostly for legal reasons but we would love to hear what you thought about the game you played. You can send us feedback back directly through the Contact Us link above. Please be sure to include the specific game and platform that you played on.

Marvel's Spider-Man disc was packed to capacity for the base game - as such, you'll still need to download the software updates. You'll need to redeem the enclosed voucher in the Game of the Year Edition box to download the Marvel's Spider-Man: The City That Never Sleeps DLC.

Marvels Spider-Man is published by Sony Interactive Entertainment. As such, it is a permanent exclusive to PlayStation consoles.

Youll find the full game, as well as a voucher for the entire Marvels Spider-Man: The City That Never Sleeps DLC a three-chapter narrative to the game that tells its own spectacular, post-game story.

No, Trophies are not earnable twice, both editions are the same app.

If you own Marvels Spider-Man: The City That Never Sleeps, then you can play any chapter after crafting the Advanced Suit in the base game. To do this first make sure you have downloaded all of the game updates then go to the DLC tab in the touchpad menu. From there you should be able to select the chapter you wish to play.

We have a closed studio policy and don't do tours except for special community and press events. We appreciate your interest in what we do and we hope you understand. You can interact with us directly through our community channels such as Twitter and Discord.

Please make sure the issue still occurs after installing the latest game updates, restarting the application and fast traveling in-game.Finally, you could try reinstalling the game data. However, if you do this please be sure that you do not delete your save data. It would be wise to back it up too.

First please make sure your game is fully updated and that you are truly stuck by consulting an online guide or video walkthrough. Sometimes Leaving the current planet then returning and/or killing Ratchet and respawning can resolve these issues.If nothing above resolves the issue then you might need to restart.

Sunset Overdrive on PC supports resolutions of up to 5K and unlimited framerate should your system be capable.

Marvels Spider-Man contains brand-new, original suits as well as suits inspired by the history of Spider-Man across multiple mediums. Our team has worked closely with Marvel Games and Marvel to curate the selection of suits in the game. Each suit is painstakingly created by our character art team in-game and we place an enormous amount of effort trying to get them right. As such, its not possible to add every single suit to the game. We know that everyone has a favorite suit, and every suit has fans. We welcome your feedback on suits youd like to see in our game, but if your favorite suitisn'tin the game, pleasedon'ttake it personally!

It is possible that you received a bad disc. Some folks have had success cleaning their disc and rebooting, then installing. You can also try rebuilding your database - after you rebuild - delete your install and saved game data, and then reinstall the game. https://support.us.playstation.com/articles/en_US/KC_Article/Safe-Mode-PS4

You will likely need to contact PlayStation Support about this issue.

You may need to exchange your disc with the retailer. Since we do not directly sell the game, we are unable to issue replacements or refunds.

We are sorry to hear you are having issues. Try this, In the PlayStation XMB go to Settings > Sound and Screen > Display Area Settings and adjust your display area.

That is a special promotion for US Residents by Sony Interactive Entertainment America. Please contact them for assistance with it: https://www.playstation.com/country-selector/index.html

First please make sure you have the latest game updates and the issue still occurs after restarting the app and using fast travel in the game.A possible solution to try is manually syncing trophies. More info on how to do that here. If that does not resolve the issue then a potential workaround is to create a manual save with your current progress, load a backup save and unlock the trophy again, finally, reload the manual save you created.

Marvels Spider-Man features automatic backup saves at key points in the story, usually when a mission is completed. If your current game slot is stuck in an unplayable state, you can return to a previous save instead of starting the game over:

From the Spider-Man main menu, select the game slot where youre experiencing an issue.

Instead of choosing Continue, choose Load Game. You will be prompted that loading a game will overwrite your current save. Press X to continue.

The PlayStation 4 Load Game screen will appear, with a list of your save games as well as backup files.

Using the date, choose the latest file marked [BACKUP].

Continue playing the game.

You may lose some side content progress depending on the time between when the save was made and when you experienced an issue.

We do not have the ability to restore lost save data remotely. If you have a cloud save, please try restoring from that. You can also try launching the system in safe mode and rebuilding the database but you should contact PlayStation Support before trying that.

This is intentional and not a bug. That research station will unlock after all other research stations have been completed.

Bonus objectives can only be completed once per crime. You can still complete the crime and get the normal rewards, but the bonus rewards can't be repeated and will show up as already completed when you attempt that type of crime.

We strive to make games that are accessible to all types of players and we are always assessing our difficulty tuning.

If you are finding the game too difficult on the Friendly setting, please make sure you have the latest game updates. In an update, we added the Friendly Neighborhood setting which should make the game much more accommodating for those looking for a low-stress experience.

We have nothing to announce with regards to Ratchet & Clank at this time. Who knows what the future holds?!

Most missions are replayable but if you want to completely start over you must delete your save both locally on the cloud or use another profile.

Below is a guide to help you figure out which version of the game you should get. This is not a fully comprehensive guide though. We always suggest checking with your local retailer or digital storefront. And when in doubt, purchase the game digitally from the PS Store in your local country. The game language is determined by your PS4 system language. To change that, go to Settings (XMB) and then Language. If the language is supported you will see it when the game loads.

Some languages are only available via text. If you want to enable or disable subtitles in the game, hit Options and then Settings -> Audio and turn on or off subtitles.

Thanks again for your ongoing support of Marvels Spider-Man and Insomniac Games. Were looking forward to hearing what you think of the game when you start playing!

SIEA / LATAM NORTH AMERICA AND SOUTH AMERICA

Sold In:North, Central and South America

Languages Supported:VO and Text: English, French, Latin American Spanish, Brazilian Portuguese

SIEE VERSION 1

Sold In:Australia, New Zealand, Austria, Benelux, Switzerland, France, Germany, Italy, Denmark, Finland, Norway, Sweden

Languages Supported:VO and Text: English, French, Italian, GermanText Only: UK English, Dutch, Finnish, Norwegian, Swedish, Danish, Greek, Hungarian, Czech

SIEE VERSION 2

Sold In:Greece, Portugal, Spain

Languages Supported:VO and Text: English, Spanish (Castilian), PortugueseText Only: UK English, Dutch, Finnish, Norwegian, Swedish, Danish, Greek, Hungarian, Czech

SIEE VERSION 3

Sold In:UK, Ireland, Poland, Russia, most Middle Eastern countries and additional Mediterranean countries

Languages Supported:VO and Text: English, Polish, Russian, ArabicText Only: UK English, Dutch, Finnish, Norwegian, Swedish, Danish, Greek, Hungarian, Czech

SIEJ (JAPAN)

Languages Supported:VO and Text: Japanese, English

SIE-A VERSION 1

Languages Supported:VO and Text: EnglishText Only: Chinese (Traditional), Korean

SIE-A VERSION 2

Languages Supported:VO and Text: EnglishText Only: Chinese (Simplified)

The Bouncer was a pre-order exclusive item and there is no way to obtain it if you did not pre-order.

We are not aware of a bug with this trophy. It is likely that an enemy was missed. The most commonly missed enemies are the bosses, flying and swimming ones.

Stormland will be playable solo or with another person in two-player Co-op.

We currently have no plans to develop more Resistance games. We have learned to never say never though.

We have received reports of some users being able to run the game after disabling their anti-virus software. If this still does not resolve the issue for you please contact Microsoft support. We did not develop the PC port so we are not able to provide in-depth support.

https://support.xbox.com

As of April 2014, Sony Interactive Entertainment has taken down all of the Resistance related servers. That means you can no longer play multiplayer on online co-op for Resistance: Fall of Man, Resistance 2 and Resistance 3. It was an honor.

We have not received a report where a backpack is visible but still unobtainable. The backpacks are just hidden cleverly. Try exploring the surrounding area thoroughly from all angles, like above and below.

If you are located in the US or Canada and you ordered from the PlayStation Store, then you should've received an email from FigPin. Check your Spam/Junk folder. If you didn't, please contact PlayStation Support or FigPin Support. This FAQ might help you.

https://www.playstation.com/en-us/legal/marvels-spider-man-figpin-faq/

We don't take ideas from outside the company, mostly for legal reasons. In many cases, we can't even listen to them. However, if you have any feedback about one of our games that you played we would love to hear it via the Contact Us link above. We hope you understand and wish you the best of luck!