iTrustCapital Employee Reviews | Comparably
iTrustCapital Claimed Company
iTrustCapital is the #1 Crypto IRA software platform in America that allows clients to buy and sell cryptocurrencies with the tax advantages of their IRA. read more
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EMPLOYEE
PARTICIPANTS
51
TOTAL
RATINGS
1468

iTrustCapital Employee Reviews

Out of 209 iTrustCapital employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping iTrustCapital improve their work culture. The Customer Support team, with 98% positive reviews, reports the best experience at iTrustCapital compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 10% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Valuing employees and focusing on a united vision. Creating a culture that promotes collaboration and mutual respect instead of fear and political agendas.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Many of us are salary which means we're expected to work more than 8 hours apparently, it would be nice if the pay for the 8 hours reflected that.

Review from Engineering Dept

I feel undervalued because my team isn't as celebrated as much as I think it should. I would feel better if we were offered bonuses

Benefits do not seem to be aligned with other companies in the same sector.

I feel some people are unfairly rewarded and it is contributing to a micro-manager culture. Roles should be better defined, feedback given more often, and expectations should be clear and measurable.

Review from Engineering Dept

I don't feel undervalued, I AM undervalued. I came in knowing that my pay would be less than ideal, but hoped that in time, the company's growth would lead to good opportunities and an increase in compensation. The company has grown substantially, compensation has not.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Being more friendly and not so stuck up lol

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of iTrustCapital yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of iTrustCapital yet.
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What's going wrong and how can it be improved?

Outlook Reviews

The way the employees as "humans' are being treated, certain individuals get treated better than others because of their personal relationships with management.

Low compensation and lack of clear vision at the top

There's a lot of changes made on a whim

What would you most like to see improved at your company?

Outlook Reviews

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Review Sentiment at iTrustCapital

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91%
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