JCPenney Optical – customer service used to be good. now it's horrible. not only was the service terrible but the clerk was extremely rude and insulting. I have never been treated more disrespectfully by anyone in retail. Much more to say, but no room.

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customer service used to be good. now it's horrible. not only was the service terrible but the clerk was extremely rude and insulting. I have never been treated more disrespectfully by anyone in retail. Much more to say, but no room.

Briefly describe your overall experience at your company

friendly environment able to relate and accomplish tasks in a team enviroment

Briefly describe your overall experience at your company

althought there are rude customer with any company. I am excited to go to work.

Briefly describe your overall experience at your company

Good place to work and supportive leadership

What can this brand most improve?

Quality of service, keeping their promises to customers and customer service.

What can this brand most improve?

Customer response and follow up

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