20
eNPS Score
Q&A With Jenn-Air Employees
Jenn-Air employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Jenn-Air
STAND BEHIND YOUR PRODUCT! Gen-Air is unable to replace an important part on my combo oven/mv unit. They want me to pay almost two thousand dollars for a NEW unit. I have a contract and am very dissatisfied with the way they are handling my problem. I NEED HELP!!!!!!
Customer service, quality of product. My brand new microwave/oven does not work, and apparently difficult to get replacement part!!!!! High end brand with little or no customer service. They are aware of this tech problem.
Start standing behind your products and replace them when they have never worked, instead of offering "service only" warranties. It's almost like Jenn Air knows its products are defective.
It can improve Customer Service, and warranty fulfillment.
The quality of Jennair refrigerator is abysmal. No refrigerator, particularly built-in should become irreparable after only 10 years. Jennair customer service simply passes the buck when confronted with quality issues.
Q&A With Jenn-Air Employees
IDX: 0 TOT: 3
BE THE FIRST TO ANSWER
How long does it take to hear back after applying to Jenn-Air?
BE THE FIRST TO ANSWER
What is the dress code at Jenn-Air?
BE THE FIRST TO ANSWER
How often do employees get raises at Jenn-Air?
Curious about what work's like at Jenn-Air?
Anonymously Ask Jenn-Air Employees Any Question
Should I work at Jenn-Air?
60% of Jenn-Air employees would encourage their friends to become coworkers, whereas 40% would not recommend working at Jenn-Air to their friends.
| 60% | Promoters |
|---|---|
| 0% | Passive |
| 40% | Detractors |
