Jenn-Air – STAND BEHIND YOUR PRODUCT! Gen-Air is unable to replace an important part on my combo oven/mv unit. They want me to pay almost two thousand dollars for a NEW unit. I have a contract and am very dissatisfied with the way they are handling my problem. I NEED HELP!!!!!!

Jenn-Air makes luxury kitchen appliances known for their sophisticated design, innovative technology and exceptional performance. read more

EMPLOYEE PARTICIPANTS: 6

TOTAL RATINGS: 131

CEO: Steve Brown

STAND BEHIND YOUR PRODUCT! Gen-Air is unable to replace an important part on my combo oven/mv unit. They want me to pay almost two thousand dollars for a NEW unit. I have a contract and am very dissatisfied with the way they are handling my problem. I NEED HELP!!!!!!

Other Employee Reviews for Jenn-Air

Briefly describe your overall experience at your company

There are hardly any black people at this division yet they talk about diversity in 2021.

What can this brand most improve?

very poor customer service. Careless CS team. does not listen to the customer concern. The worest customer service i have ever had

What can this brand most improve?

My refrig went down 2/05/22 it is still non-working (it is 5/6/22). there is also a water leak which they say is not fixable -- so the water ice part will never work again. this in not what I expect from the top of line Jenn-Aire.

What can this brand most improve?

Customer service and service department

What can this brand most improve?

Quality, service, quality, service, quality

Rate your company

Jenn-Air – STAND BEHIND YOUR PRODUCT! Gen-Air is unable to replace an important part on my combo oven/mv unit. They want me to pay almost two thousand dollars for a NEW unit. I have a contract and am very dissatisfied with the way they are handling my problem. I NEED HELP!!!!!!

STAND BEHIND YOUR PRODUCT! Gen-Air is unable to replace an important part on my combo oven/mv unit. They want me to pay almost two thousand dollars for a NEW unit. I have a contract and am very dissatisfied with the way they are handling my problem. I NEED HELP!!!!!!

Other Employee Reviews for Jenn-Air

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