HR or Marketing?Claim Your Free Employer Account
Jones & Frank Claimed Company
Jones & Frank is a leading value-added distributor and provider of repair, maintenance, installation and project management services. read more
Jones & Frank Company Culture
Jones & Frank Culture
This score is derived from employee ratings & reviews2.2/5
Jones & Frank's Overall Culture is rated F
Top Rated Culture Dimensions
CEO Rating
DeNPS
DLeadership
D-Outlook
D-Team
D-Jones & Frank CEO
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Sterling Baker
56 /100
See More
Diversity at Jones & Frank
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F
Diverse employees at Jones & Frank have rated CEO Rating, Leadership, and Retention as the highest categories they have scored
Women at Jones & Frank
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterJones & Frank eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Recommend to a Friend?
-67
Jones & Frank employees are -67% more likely to recommend Jones & Frank as a great place to work
| 0% | Promoters |
|---|---|
| 33% | Passives |
| 67% | Detractors |
Working at Jones & Frank
Working at Jones & Frank is rated below average by 7 employees, across various culture dimensions. Jones & Frank employees rate CEO Rating highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Jones & Frank’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Burlington, NC. See below in detail how working at Jones & Frank was rated by employees.
Overall Company Culture at Jones & Frank
F
Overall Company Culture at Jones & Frank is rated F
Last updated months ago
Bottom
5%
Jones & Frank ranks in the Bottom 5% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterJones & Frank Employee Reviews
Out of 5 Jones & Frank employee reviews, 25% were positive. The remaining 75% were constructive reviews with the goal of helping Jones & Frank improve their work culture.
| Positive Reviews | 25% |
|---|---|
| Constructive Feedback | 75% |
Positive Reviews From Jones & Frank Employees
- What did you like most about the interview process?That I got hired when I needed it
Constructive Feedback From Jones & Frank Employees
- What does the leadership team need to get better at?No one cares about you at this job
- Why do you feel undervalued and what would make you feel better about your compensation?If I was paid what accordingly to the quality of work & time that was put in
- What do your coworkers need to improve and how could you work together better?Have better attitudes and care about the work that's being done, but I can't blame them, it's management whos to blame for that
Jones & Frank Company Information
Jones & Frank Company Overview
Jones & Frank is a leading value-added distributor and provider of repair, maintenance, installation and project management services.
Jones & Frank Mission, Vision & Values
Jones & Frank Mission Statement
Jones & Frank is committed to continue to invest in new technology to better serve our customers including service dispatching, service diagnostics, material management and more.
Jones & Frank Values
- Customer Driven
- Responsive
- Honest
- Fair
- Employee Focused
- Safe
- Innovative
- Supplier Partnerships
| Headquarter | 1330 St. Mary's Street, Suite 210 Raleigh, NC United States of America |
|---|---|
| Website | www.jones-frank.com/ |
| Founding Date | 1945 |
| Tel | (800)286-4133 |
Jones & Frank Employees
7 employees at Jones & Frank have reviewed Jones & Frank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 7 Jones & Frank employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Jones & Frank are mostly dissatisfied with their total compensation at Jones & Frank, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Jones & Frank are mostly dissatisfied with their team. 7 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Jones & Frank are effective, and the majority look forward to interacting with their coworkers.
Overall, the employees at Jones & Frank are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Jones & Frank - Employee Onboarding
The prevailing opinion from Comparably users in Burlington, NC about their company is that it was prepared on their first day. Burlington, NC employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Jones & Frank KPIs and OKRs
Employees’ understanding of Jones & Frank's KPIs and OKRs is essential for its success. Out of 1 Jones & Frank employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Jones & Frank CEO & Leadership
Jones & Frank CEO - Sterling Baker
56 /100
Sterling’s approval rate is lower compared to CEOs at similar sized companies, putting Sterling in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Burlington, NC. Sterling Baker’s employees rank Jones & Frank in the Bottom 10% for Leadership, in the Bottom 10% for Outlook, and in the Bottom 10% for Team.
Jones & Frank Leadership
The Jones & Frank Executive Team is rated a “F” and led by CEO Sterling Baker, Regional Sales Director Shawn Austin, and Vice President of Service Wassie Lind
Sterling Baker CEO / President
Sterling Baker serves as the CEO / President of Jones & Frank.
Shawn Austin Regional Sales Director
Shawn Austin serves as the Regional Sales Director of Jones & Frank. Shawn started at Jones & Frank in Dec of 2017.... read more
Wassie Lind Vice President of Service
Wassie Lind serves as the Vice President of Service of Jones & Frank. Wassie currently resides in the Hickory/Lenoir,... read more
Steve Bernstein Vice President - Commercial Division
Steve Bernstein serves as the Vice President - Commercial Division of Jones & Frank. Steve currently resides in the... read more
Gary Riemer Vice President, Service
Gary Riemer serves as the Vice President, Service of Jones & Frank. Gary currently resides in the Raleigh-Durham, North... read more
Jones & Frank Salaries
How much does Jones & Frank pay?
How much do people at Jones & Frank get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Jones & Frank is $82,377, or $39 per hour, while the estimated median salary is $102,372, or $49 per hour.
At Jones & Frank, the highest paid job is a Sales Rep at $137,683 annually and the lowest is a Bookkeeper at $42,203 annually. Average Jones & Frank salaries by department include: Customer Support at $59,184, IT at $103,217, Design at $70,451, and Sales at $63,109. Half of Jones & Frank salaries are above $102,372.
4 employees at Jones & Frank rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 14 ratings) while 4 employees at Jones & Frank rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 4 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $62k | $62k | 1st Percentile |
17th Percentile $82k | $82k | 17th Percentile |
33rd Percentile $95k | $95k | 33rd Percentile |
50th Percentile $166k | $166k | 50th Percentile |
67th Percentile $258k | $258k | 67th Percentile |
83rd Percentile $267k | $267k | 83rd Percentile |
100th Percentile $345k | $345k | 100th Percentile |
$82,377*
Average Compensation
$102,372*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Jones & Frank Salaries by Department
Diversity & Inclusion at Jones & Frank
Diverse employees at Jones & Frank score the company 42/100 across various culture categories, placing Jones & Frank in the Bottom 5% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Jones & Frank across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Jones & Frank Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Jones & Frank PTO
Jones & Frank PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Jones & Frank Careers
Jones & Frank Jobs
No Recent Jobs found for Jones & Frank on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
Let Jones & Frank Know You Want To Work There
Overview of Candidates Interested in Jones & Frank on Comparably
Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
Pittsburgh | 100% |
|---|
Frequently Asked Questions regarding Jones & Frank
What is Jones & Frank address?
Jones & Frank location is at 1330 St. Mary's Street, Suite 210
Who is the CEO of Jones & Frank?
Jones & Frank CEO is Sterling Baker, their score by employees is 56
What is Jones & Frank eNPS?
The eNPS for Jones & Frank is -67
What is the salary for Business Development Manager in Jones & Frank?
Business Development Manager average salary in the US is 111k
What are the salaries in the Admin in Jones & Frank?
The average salaries for Admin in Jones & Frank is 54k
×