Jumia Culture | Comparably
Provider of an online Nigerian shopping platform in Nigerian. The company operates an e-commerce site offering an array of products, including fashion clothing, mobile phones, computers and other electronics. It's customers purchase the items through the site, and the company has the products shipped to their Nigerian address. read more
EMPLOYEE
PARTICIPANTS
69
TOTAL
RATINGS
443

Jumia Company Culture

Jumia Culture

This score is derived from employee ratings & reviews
4.3/5
Jumia's Overall Culture is rated A-

Top Rated Culture Dimensions

Jumia CEO

Top 5%Top 5% of Similar Size Companies
Jeremy Hodara Jumia's CEO
Jeremy Hodara
81 /100

Diversity at Jumia

Top 50%Top 50% of Similar Size Companies
C+

Diverse employees at Jumia have rated Outlook, Team, and Executive Team as the highest categories they have scored

Women at Jumia

Jumia eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 20%Top 20% of Similar Size Companies

Recommend to a Friend?

33

Jumia employees are 33% more likely to recommend Jumia as a great place to work

62%Promoters
9%Passives
29%Detractors

Working at Jumia

Working at Jumia is rated highly by 69 employees, across various culture dimensions. Jumia employees are most satisfied about CEO Rating, Outlook, and Retention categories, putting Jumia’s culture in the Top 15% compared to similar sized companies on Comparably. See below in detail how working at Jumia was rated by employees.

Overall Company Culture at Jumia

A-

Overall Company Culture at Jumia is rated A-

Last updated months ago

Top
15%

Jumia ranks in the Top 15% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 69 Employees

View Results
0
20
40
60
80
100
Operations
60
Operations60

Jumia Employee Reviews

Out of 50 Jumia employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Jumia improve their work culture.

82%
18%
Positive Reviews82%
Constructive Feedback18%

Positive Reviews From Jumia Employees

  • What are some of the best things about your team?
    Teamwork is evident when you interact with everyone.
  • What do you like best about the leadership team?
    They do litsen and take advise.
  • What do you like best about the leadership team?
    a Professional team, attentive and available all the time if needed

Constructive Feedback From Jumia Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    pay well please..we do so much
  • Why do you feel undervalued and what would make you feel better about your compensation?
    not really but recognition on achieved projects should be done

Jumia Company Information

Jumia Company Overview

Provider of an online Nigerian shopping platform in Nigerian. The company operates an e-commerce site offering an array of products, including fashion clothing, mobile phones, computers and other electronics. It's customers purchase the items through the site, and the company has the products shipped to their Nigerian address.

Jumia was founded in 2012 and its current CEO is Jeremy Hodara. Since its inception 14 years ago, Jumia has grown to 1466 employees.

Jumia Mission, Vision & Values

Jumia Mission Statement

Building young entrepreneurs pioneering various aspects of business in Cameroon. .

Jumia Vision Statement

To become the one-stop shop for retail in Cameroon with implementation of best practices both online and offline.

Jumia Values

  • Quality
  • Service
Headquarter15, Wole Olateju Street, Lagos
Websiteabout.jumia.com
Founding Date2012
Tel6
Company StatusPublic
StockJMIA

Jumia Competitors

Jumia competitors include MercadoLibre, Imperva, and OLX. Jumia ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Jumia compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Jumia's Logo
    Jumia
    4.3/5
  2. #2
    MercadoLibre's Logo
    MercadoLibre
    4.1/5
  3. #3
    Imperva's Logo
    Imperva
    3.4/5
  4. #4
    OLX's Logo
    OLX
    3.2/5

Jumia Employees

Jumia has 1466 employees. 69 employees at Jumia have reviewed Jumia across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 69 Jumia employees give their leadership a grade of B+, or Top 20% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Jumia are not very pleased with their total compensation at Jumia, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Jumia are extremely happy with their team. 69 Participants grade the quality of their coworkers an A. The majority believe the meetings at Jumia are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Jumia believe the environment at Jumia is positive. Most Participants believe the pace of work at Jumia is extremely fast. About 39% of the employees at Jumia work 8 hours or less, while 15% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Jumia are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Jumia - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Jumia KPIs and OKRs

At this moment no Jumia employees have provided insight into whether or not they clearly understand Jumia's KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Jumia Salaries

How much does Jumia pay?

How much do people at Jumia get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Jumia is $115,189, or $55 per hour, while the estimated median salary is $114,429, or $55 per hour.

At Jumia, the highest paid job is a Senior Marketing Manager at $257,259 annually and the lowest is an Admin Assistant at $46,196 annually. Average Jumia salaries by department include: Engineering at $130,105, Business Development at $115,387, Marketing at $108,396, and Admin at $54,608. Half of Jumia salaries are above $114,429.

19 employees at Jumia rank their Compensation in the Bottom 30% of similar sized companies (based on 58 ratings) while 18 employees at Jumia rank their Perks And Benefits in the Bottom 30% of similar sized companies (based on 19 ratings).

Last updated months ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$113k
$113k33rd Percentile
50th Percentile
$159k
$159k50th Percentile
67th Percentile
$222k
$222k67th Percentile
83rd Percentile
$257k
$257k83rd Percentile
100th Percentile
$282k
$282k100th Percentile
$115,189*
Average Compensation
$114,429*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Jumia Salaries by Department

Explore Jumia Salaries

Diversity & Inclusion at Jumia

Diverse employees at Jumia score the company 67/100 across various culture categories, placing Jumia in the Top 50% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Jumia across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees 60/100
Department - Operations

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Jumia Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Jumia PTO

Jumia's PTO and Vacation policy typically gives 0-10 days off a year. Jumia's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo100%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Jumia Careers

Jumia Jobs

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Frequently Asked Questions regarding Jumia

What is Jumia address?

Jumia location is at 15, Wole Olateju Street, Lagos

Who is the CEO of Jumia?

Jumia CEO is Jeremy Hodara, their score by employees is 81

What is Jumia eNPS?

The eNPS for Jumia is 33

What is the salary for HR Manager in Jumia?

HR Manager average salary in the US is 113k

What are the salaries in the IT in Jumia?

The average salaries for IT in Jumia is 98k

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