Kaplan Test Prep (www.kaptest.com) is a premier provider of educational and career services for individuals, schools and businesses. Established in 1938, Kaplan is the world leader in the test prep industry. With a comprehensive menu of online offerings as well as a complete array of print books and digital products, Kaplan offers preparation for more than 90 standardized tests, including entrance exams for secondary school, college and graduate school, as well as professional licensing exams for attorneys, physicians and nurses. Kaplan also provides private tutoring and graduate admissions consulting services. Additionally, Kaplan offers new economy skills training (NEST) programs and resources designed to provide training in skills that are in high demand in today’s job market and prepare participants for hire. read more
It makes me want to tear my face off.
What is most positive about the culture and environment at your company?
The other teachers are great.
What does the leadership team need to get better at?
Being in touch with the people who work at the bottom. They might as well be on another planet.
Why do you feel undervalued and what would make you feel better about your compensation?
Since I am one of the most unimportant people at the company (i.e. teacher. How ironic, since it is an "education" company), I don't have benefits or stocks.
What are some of the best things about your team?
The teachers are great. Some of the faculty managers have been great. Maby are awful. There is constant musical chairs among management, though, so you may only have a faculty manager for a few months before he moves on.
What's going wrong and how can it be improved?
Kaplan always finds ways to make something that could be simple complicated. Also, they want excellence from the workers but don't lead by example. The management treats clients poorly, and we at the bottom have to somehow make clients happy with the mess.
What would you improve about your company's interview process?
When I came on board, we could deal with people. Now they do auditions via video, interviews via video with someone who doesn't have the power to hire. Finally, they will do a video interview with the person who has the power to hire, but it takes a long time and is impersonal.
Other Employee Reviews for Kaplan Test Prep
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