Kaplan Test Prep Employee Reviews
Out of 42 Kaplan Test Prep employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Kaplan Test Prep improve their work culture.
What does the leadership team need to get better at?
Being in touch with the people who work at the bottom. They might as well be on another planet.
Why do you feel undervalued and what would make you feel better about your compensation?
Since I am one of the most unimportant people at the company (i.e. teacher. How ironic, since it is an "education" company), I don't have benefits or stocks.
Higher pay. Not an expectation to work "under 40 hrs" a week, especially when you clearly work more than that.
Commissions are great; base pay bleh but not below average. Good enough if you work hard. Good OT opportunities.
Minimal 401k contributions by employer, low pay
What do your coworkers need to improve and how could you work together better?
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What needs to change to make the company culture better?
Meetings need to be more efficient and directed, better communication about work being done by different parts of team, more velocity
What would you improve about your company's interview process?
When I came on board, we could deal with people. Now they do auditions via video, interviews via video with someone who doesn't have the power to hire. Finally, they will do a video interview with the person who has the power to hire, but it takes a long time and is impersonal.
What's going wrong and how can it be improved?
Kaplan always finds ways to make something that could be simple complicated. Also, they want excellence from the workers but don't lead by example. The management treats clients poorly, and we at the bottom have to somehow make clients happy with the mess.
Massive layoffs. The people they are cutting are essential to Kaplan Test prep, this company will hemorrhage massive talent do to their self inflicted wound.
What would you most like to see improved at your company?
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