Kaplan Customer Service Manager Salaries in Wilmington, DE | Comparably
Kaplan, Inc., a subsidiary of Graham Holdings Company, is a premier provider of educational services for individuals, schools, and businesses worldwide. Kaplan is a pioneer in the for-profit education industry, with a brand name that is synonymous with quality, innovation and integrity. Kaplan offers a wide range of products and services for learners of all ages - from kindergarten students mastering basic skills to professionals looking for career advancement. read more
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Kaplan Customer Service Manager Salaries in Wilmington, DE

The average Kaplan Customer Service Manager in Wilmington, DE earns an estimated $102,114 annually, which includes an estimated base salary of $87,739 with a $14,375 bonus. Kaplan's Customer Service Manager compensation is $31,820 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Kaplan in Wilmington, DE can range from $64,800 - $142,000.

In Wilmington, DE, The Customer Support Department at Kaplan earns $11,332 more on average than the Admin Department.

Last updated 2 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$102,114
Average Compensation
$87,739
avg. base
$14,375
avg. bonus

Customer Service Manager Salaries at Kaplan

In Wilmington, DE, Customer Service Managers earn $6,227 more than Customer Service Managers.

Customer Service Manager
$96k*
CS Rep
$65k*
Technical Support
$62k*
* estimated salary

Compensation at Kaplan by Department

In Wilmington, DE, The Customer Support Department averages $11,332 more than the Admin Department, and $20,716 less than the Communications Department

Communications
$94,170 Avg. total comp.
+$21k
Customer Support
$73,454 Avg. total comp.
Admin
$62,122 Avg. total comp.
-$11k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Kaplan reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Kaplan reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Kaplan Rate Their Compensation

The majority of Customer Service Managers at Kaplan believe they're not compensated fairly. The vast majority (71%) of Customer Service Managers at Kaplan are satisfied with their benefits. See more compensation ratings at Kaplan

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