Kaplan Customer Success Manager Salaries in Baltimore, MD | Comparably
Kaplan, Inc., a subsidiary of Graham Holdings Company, is a premier provider of educational services for individuals, schools, and businesses worldwide. Kaplan is a pioneer in the for-profit education industry, with a brand name that is synonymous with quality, innovation and integrity. Kaplan offers a wide range of products and services for learners of all ages - from kindergarten students mastering basic skills to professionals looking for career advancement. read more
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Kaplan Customer Success Manager Salaries in Baltimore, MD

The average Kaplan Customer Success Manager in Baltimore, MD earns an estimated $57,924 annually, which includes an estimated base salary of $54,324 with a $3,600 bonus. Kaplan's Customer Success Manager compensation is $6,135 more than the US average for a Customer Success Manager. Customer Success Manager salaries at Kaplan in Baltimore, MD can range from $30,800 - $77,000.

In Baltimore, MD, The Customer Support Department at Kaplan earns $25,816 more on average than the Admin Department.

Last updated 2 years ago.

$13k
$23k
$32k
$41k
$12.04M
$57,924
Average Compensation
$54,324
avg. base
$3,600
avg. bonus

Customer Success Manager Salaries at Kaplan

In Baltimore, MD, Customer Success Managers earn $1,389 more than CS Reps, and $3,182 less than Technical Supports.

Customer Service Manager
$133k*
Technical Support
$61k*
CS Rep
$57k*
* estimated salary

Compensation at Kaplan by Department

In Baltimore, MD, The Customer Support Department averages $25,816 more than the Admin Department, and $6,553 less than the Operations Department

Operations
$75,828 Avg. total comp.
+$7k
Customer Support
$69,275 Avg. total comp.
Admin
$43,459 Avg. total comp.
-$26k

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to Kaplan reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Success Manager at companies similar size to Kaplan reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.

How Customer Success Managers at Kaplan Rate Their Compensation

The majority of Customer Success Managers at Kaplan believe they're not compensated fairly. The vast majority (71%) of Customer Success Managers at Kaplan are satisfied with their benefits. See more compensation ratings at Kaplan

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