Kaplan Senior Customer Service Manager Salaries in Miami, FL | Comparably
Kaplan, Inc., a subsidiary of Graham Holdings Company, is a premier provider of educational services for individuals, schools, and businesses worldwide. Kaplan is a pioneer in the for-profit education industry, with a brand name that is synonymous with quality, innovation and integrity. Kaplan offers a wide range of products and services for learners of all ages - from kindergarten students mastering basic skills to professionals looking for career advancement. read more
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Kaplan Senior Customer Service Manager Salaries in Miami, FL

The average Kaplan Senior Customer Service Manager in Miami, FL earns an estimated $92,599 annually, which includes an estimated base salary of $81,440 with a $11,159 bonus. Kaplan's Senior Customer Service Manager compensation is $22,305 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Kaplan in Miami, FL can range from $32,000 - $200,000.

In Miami, FL, The Customer Support Department at Kaplan earns $6,342 more on average than the Admin Department.

Last updated 2 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$92,599
Average Compensation
$81,440
avg. base
$11,159
avg. bonus

Senior Customer Service Manager Salaries at Kaplan

In Miami, FL, Senior Customer Service Managers earn $2,838 more than Customer Service Managers.

Customer Service Manager
$90k*
Technical Support
$68k*
CS Rep
$47k*
* estimated salary

Compensation at Kaplan by Department

In Miami, FL, The Customer Support Department averages $6,342 more than the Admin Department, and $30,607 less than the Finance Department

Finance
$94,096 Avg. total comp.
+$31k
Customer Support
$63,489 Avg. total comp.
Admin
$57,147 Avg. total comp.
-$6k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Kaplan reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Kaplan reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Kaplan Rate Their Compensation

The majority of Senior Customer Service Managers at Kaplan believe they're not compensated fairly. The vast majority (71%) of Senior Customer Service Managers at Kaplan are satisfied with their benefits. See more compensation ratings at Kaplan

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