KAR Auction Services Employee Reviews
Out of 57 KAR Auction Services employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping KAR Auction Services improve their work culture. The HR team, with 43% positive reviews, reports the best experience at KAR Auction Services compared to all other departments at the company.
Briefly describe your overall experience at your company
Review from HR Dept
What do you like best about the leadership team?
Very smart, and very down to earth.
Culture, working towards common goal, uplift and provide value added service to customers, business partners, communities. Powered by motivated employees, People & culture
You can always reach out to them and they seem to value you as an employee.
The experience and team work
Very nice and helpful people
What does the leadership team need to get better at?
Alignment and collective vision and the communication thereof
getting to know the staff.. disconnected and disjointed. inconsistent messaging is brutal.
Leading. We have a lot of "leaders" who don't lead. Be more transparent, communicate, and make strategic decisions.
Review from HR Dept
The company is lost right now; too much effort on buying other companies and too little on making existing infrastructure work. They gutted their talent in 2019 and are not the company they once were.
They are laying off people based on age and salaries. They don't care about retirements or loyalties.
What is the best part about your compensation package?
Take care of business and business will take care of you
The medical benefits and paid vacation
Equitability, fairness, competitive, and market specific.
Review from HR Dept
It's a decent amount of money
The people that I work with :-)
Review from HR Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel I'm underpaid for the level of work I am doing.
if there was more transparency in the formulae and the budgeting
We do not pay market rates.
Review from HR Dept
I think they could pay more and do raises based on something other then an equation.
What are some of the best things about your team?
We have some smart people on the team.
Review from HR Dept
The teams are great! Management is horrible.
Get along with everyone to get job done
They're all very nice and hardworking
Team Work
Review from HR Dept
What do your coworkers need to improve and how could you work together better?
I do not believe we have a strong staff. Therefore I am not sure how we can improve without firing everyone.
Review from HR Dept
What is most positive about the culture and environment at your company?
Interaction with peers and customers
autonomy in problem allows for freedom of scheduling
I can't say that there is a positive culture.
Culture, People, Technology & Opportunities
It's a very accepting environment
What needs to change to make the company culture better?
Leadership needs to care and invest in their people.
Review from HR Dept
get rid of red tape
Review from HR Dept
What did you like most about the interview process?
Professional but also very casual.
It was personal. Established relationships
Meeting various members from the team.
Review from HR Dept
I liked the HR person and the hiring manager was great during the interview. It's been directives from Sr. Management that has been a hostile work environment.
Being through, attention to details,
What would you improve about your company's interview process?
Learn the actual nature of the job
Interviewing is irrelevant to them; the interview process was just one more time-wasting meeting. I interviewed with people that I later never saw again or worked with, who asked me questions unrelated to my role. The interview was unnecessarily long, but also very shallow; it did not test me.
What makes you most happy at work?
Working with like minded people
The auction process is the most rewarding part of the day, it is the culmination of a weeks work and the signal to start again
Working with our customers! They are great, and they take as good of care of us as we do them.
Having Fun with the customers.
Working towards new opportunities in life
What's going wrong and how can it be improved?
Better balance across each business channel
Lack of communication and we just need to be deliberate in our approach.
Review from HR Dept
Fire all executives and start over.
The lack of communication is an ongoing issue with a company of our size and structure.
Review from HR Dept
What do you like best about your company?
There aren't any Outlook reviews of KAR Auction Services yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of KAR Auction Services yet.
Be the first to contribute a review.