Kofax Claimed Company

Kofax is a leading supplier of software and solutions to automate and digitally transform human and information intensive processes across front and back office operations. These can dramatically improve customer engagement, greatly reduce operating costs, mitigate compliance risk and increase competitiveness, growth and profitability. Its broad range of software and solutions can be deployed in the cloud or on premise, and include robotic process automation, business process management, multichannel capture and other critically important capabilities. These provide a rapid return on investment to over 20,000 Kofax customers in financial services, insurance, government, healthcare, supply chain, business process outsourcing and other markets. Kofax delivers its software and solutions through its direct sales and services organization and more than 650 indirect channel partners in more than 60 countries throughout the Americas, EMEA and Asia Pacific. read more

EMPLOYEE PARTICIPANTS: 39

TOTAL RATINGS: 371

CEO: Reynolds Bish

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Kofax Senior Customer Service Manager Salary

The average Kofax Senior Customer Service Manager earns an estimated $90,184 annually, which includes an estimated base salary of $82,184 with a $8,000 bonus. Kofax's Senior Customer Service Manager compensation is $19,889 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Kofax can range from $48,000 - $151,000.

The Customer Support Department at Kofax earns null less on average than the null Department.

Last updated 2 years ago.

$15k

$32k

$49k

$65k

$130k

$200k

$258k

$90,184

Average Compensation

$82,184: avg. base

$8,000: avg. bonus

Senior Customer Service Manager Salaries at Kofax

Senior Customer Service Managers earn $3,446 more than Customer Service Managers.

Customer Service Manager

$87k*

CS Rep

$49k*

Technical Support

$49k*

* estimated salary

Compensation at Kofax by Department

The Customer Support Department averages $6,415 less than the Admin Department.

Finance

$79,158 Avg. total comp.

+$21k

Admin

$64,556 Avg. total comp.

+$6k

Customer Support

$58,141 Avg. total comp.

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Kofax reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to Kofax reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at Kofax Rate Their Compensation

The majority of Senior Customer Service Managers at Kofax believe they're not compensated fairly. 100% of Senior Customer Service Managers at Kofax say they receive annual bonuses, and the majority (41%) are not satisfied with their benefits. See more compensation ratings at Kofax

Do you believe you're paid fairly?

47% Yes

Does your company give annual bonuses?

100% Yes

100

Are you satisfied with your Benefits?

41% Yes

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