Kool Smiles Company Culture
Kool Smiles Culture
This score is derived from employee ratings & reviews3.4/5
Kool Smiles' Overall Culture is rated C+
Top Rated Culture Dimensions
Executive Team
A-Office Culture
A-Professional Development
B+Leadership
BTeam
BKool Smiles CEO
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
John Coughlin
61 /100
See More
Diversity at Kool Smiles
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C
Diverse employees at Kool Smiles have rated Executive Team, Professional Development, and Team as the highest categories they have scored
Women at Kool Smiles
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C
Women at Kool Smiles have rated Team, Executive Team, and Leadership as the highest categories they have scored
Kool Smiles eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
0
Kool Smiles employees are 0% more likely to recommend Kool Smiles as a great place to work
| 40% | Promoters |
|---|---|
| 20% | Passives |
| 40% | Detractors |
Working at Kool Smiles
Working at Kool Smiles is rated average by 13 employees, across various culture dimensions. Kool Smiles employees are most satisfied about Executive Team, Office Culture, and Professional Development categories, putting Kool Smiles’s culture in the Top 50% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Atlanta. See below in detail how working at Kool Smiles was rated by employees.
Overall Company Culture at Kool Smiles
C+
Overall Company Culture at Kool Smiles is rated C+
Last updated months ago
Top
50%
Kool Smiles ranks in the Top 50% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterKool Smiles Employee Reviews
Out of 9 Kool Smiles employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Kool Smiles improve their work culture.
| Positive Reviews | 57% |
|---|---|
| Constructive Feedback | 43% |
Positive Reviews From Kool Smiles Employees
- What did you like most about the interview process?Very hands on. To the point.
- What did you like most about the interview process?i liked that is was a one on one interview
- What are some of the best things about your team?my team was fun and outgoing and really helpful
Constructive Feedback From Kool Smiles Employees
- What does the leadership team need to get better at?At communicating with the leaders so they can communicate with us
- Why do you feel undervalued and what would make you feel better about your compensation?we would do a lot and go above and beyond to get paid what we did
- What's going wrong and how can it be improved?improve the quality we give our customers
Kool Smiles Company Information
Kool Smiles Company Overview
Kool Smiles provides dental care services.
Kool Smiles Mission, Vision & Values
Kool Smiles Mission & Values
Kool Smiles, founded in 2002, is built on the belief that all families have the right to receive quality dental care. Our goal at Kool Smiles is to provide first-rate dental services to communities that are often overlooked or are otherwise underserved.
| Headquarter | Marietta, GA United States of America |
|---|---|
| Website | mykoolsmiles.com/ |
| Founding Date | 2002 |
| Company Status | Private |
Kool Smiles Competitors
Kool Smiles competitors include Olive Garden, Aspen Dental, Walgreens, and Rite Aid. Kool Smiles ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Kool Smiles compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Kool Smiles Employees
13 employees at Kool Smiles have reviewed Kool Smiles across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 13 Kool Smiles employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Kool Smiles are mostly dissatisfied with their total compensation at Kool Smiles, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Kool Smiles are pleased with their team. 13 Participants grade the quality of their coworkers a B. The majority believe the meetings at Kool Smiles are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Kool Smiles believe the environment at Kool Smiles is positive. Most Participants believe the pace of work at Kool Smiles is extremely fast. About 50% of the employees at Kool Smiles work 8 hours or less.
Overall, the employees at Kool Smiles are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Kool Smiles - Employee Onboarding
The prevailing opinion from employees about joining Kool Smiles is that the company was very prepared on their first day. Kool Smiles employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Kool Smiles KPIs and OKRs
At Kool Smiles 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Kool Smiles' KPIs and OKRs is essential for its success. Out of 3 Kool Smiles employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Kool Smiles CEO & Leadership
Kool Smiles CEO - John Coughlin
61 /100
John’s approval rate is lower compared to CEOs at similar sized companies, putting John in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Atlanta. John Coughlin’s employees rank Kool Smiles in the Top 15% for Executive Team, in the Top 15% for Office Culture, and in the Top 20% for Professional Development. Coughlin is generally unpopular with Kool Smiles employees, but ranks especially low with Male employees. However, African American/Black employees have a slightly more favorable view of the CEO. When compared to Kool Smiles’s competitors, John Coughlin ranks below Olive Garden CEO Dan Kiernan.
Kool Smiles Leadership
The Kool Smiles Executive Team is rated an “A-” and led by CEO John Coughlin, Executive VP of Quality Ken Leach, and Executive Vice President Kenneth Leach
John Coughlin CEO / President
John Coughlin serves as the CEO / President of Kool Smiles.
Ken Leach Executive VP of Quality
Ken Leach serves as the Executive VP of Quality of Kool Smiles.
Kenneth Leach Executive Vice President
Kenneth Leach serves as the Executive Vice President of Kool Smiles.
Steve Savage Senior Vice President
Steve Savage serves as the Senior Vice President of Kool Smiles.
Brad Bryan VP of Clinical Operations
Brad Bryan serves as the VP of Clinical Operations of Kool Smiles. Brad started at Kool Smiles in June of 2018. Brad... read more
Barry Lyon Vice President of Clinical Quality
Barry Lyon serves as the Vice President of Clinical Quality of Kool Smiles. Barry started at Kool Smiles in June of... read more
D Gifford Managing Dental Director
D Gifford serves as the Managing Dental Director of Kool Smiles.
David McDonald Director of Oral & Maxillofacial Surgery
david mcdonald serves as the Director of Oral & Maxillofacial Surgery of Kool Smiles. david started at Kool Smiles in... read more
Steve Olson VP Development
Steve Olson serves as the VP Development of Kool Smiles.
Kool Smiles Salaries
How much does Kool Smiles pay?
How much do people at Kool Smiles get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Kool Smiles is $122,780, or $59 per hour, while the estimated median salary is $176,018, or $84 per hour.
At Kool Smiles, the highest paid job is a General Counsel at $269,785 annually and the lowest is an Admin Assistant at $34,841 annually. Average Kool Smiles salaries by department include: Business Development at $132,918, Finance at $84,099, Sales at $341,641, and Engineering at $134,408. Half of Kool Smiles salaries are above $176,018.
5 employees at Kool Smiles rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 21 ratings) while 5 employees at Kool Smiles rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 8 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $79k | $79k | 1st Percentile |
20th Percentile $124k | $124k | 20th Percentile |
40th Percentile $173k | $173k | 40th Percentile |
60th Percentile $229k | $229k | 60th Percentile |
80th Percentile $266k | $266k | 80th Percentile |
100th Percentile $346k | $346k | 100th Percentile |
$122,780*
Average Compensation
$176,018*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Kool Smiles Salaries by Department
Diversity & Inclusion at Kool Smiles
Diverse employees at Kool Smiles score the company 67/100 across various culture categories, placing Kool Smiles in the Bottom 40% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Kool Smiles across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Kool Smiles Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
Kool Smiles PTO
Kool Smiles' PTO and Vacation policy typically gives 0-10 days off a year. Kool Smiles' benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Kool Smiles Careers
Kool Smiles Jobs
No Recent Jobs found for Kool Smiles on Comparably
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H1B Visa
In 2019, Kool Smiles applied for 18 H1B visas. Of the work permits applied for, 94% were approved.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Kool Smiles unveil that one approved work permit application was withdrawn before the employee’s start date.
Work Permit Application Outcome
18
Total Applied
H1B Applications Outcome
- 94% Granted (17 out of 18)
- 0% Denied ( out of 18)
- 6% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 18)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 18)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Kool Smiles Know You Want To Work There
Overview of Candidates Interested in Kool Smiles on Comparably
Candidates By Department
All Industries | 45% | |
|---|---|---|
Customer Support | 18% | |
Sales | 9% | |
Engineering | 9% | |
Marketing | 9% | |
Other | 9% |
Candidates By Location
Marietta | 18% | |
|---|---|---|
Suwanee | 9% | |
Vicksburg | 9% | |
Ooltewah | 9% | |
Rossville | 9% | |
Other | 45% |
Frequently Asked Questions regarding Kool Smiles
Who is the CEO of Kool Smiles?
Kool Smiles CEO is John Coughlin, their score by employees is 61
What is the salary for Director of Business Development in Kool Smiles?
Director of Business Development average salary in the US is 173k
What are the salaries in the Engineering in Kool Smiles?
The average salaries for Engineering in Kool Smiles is 134k
Who are Kool Smiles competitors?
Kool Smiles main competitors are Olive Garden, Aspen Dental, Walgreens, Rite Aid
What are the benefits at Kool Smiles?
Kool Smiles perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave, 401K / Retirement Plan & Tuition Reimbursement
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