Kumon North America Employee Reviews
Out of 146 Kumon North America employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Kumon North America improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Kumon North America compared to all other departments at the company. The Operations team offered the most constructive feedback, with 39% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Supportive and helpful at every step in onboarding process with realistic expectations
Theyre kind and willing to help
Recognize the work of ofhers
There is an atmosphere of transparency and comradery. We can openly share ideas, challenges and solutions, which ensures we are able to borrow others experiences.
Always there, helpful and innovative.
What does the leadership team need to get better at?
Being able to train properly and if there is a problem bring it up and teach them properly. Have a filter especially in front of the kids.
Being kinder to the people around her
I was never given any executive team info or HR numbers to call. My manager made it seem like the only higher up communication we could have was directly to her.
Displaying and enacting Empathy for employees
Working together and valuing all team members
Review from Operations Dept
What is the best part about your compensation package?
Getting it doing something that I believe in.
I get paid above minimum wage.
Review from Communications Dept
I get paid fairly even though I am part time.
Review from Operations Dept
It was good overall and it helped me out.
Very strong benefit package with generous paid time off and great healthcare
Review from Communications Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Staff ideas get ignored and the boss has failed on multiple occasions to be constructive with conflict resolution. Nearly every staff member has to do more work than what they were originally hired for.
Having an equal work load
If i got paid more, we graded so many of the student's work and helped so many students for such a bad paycheck.
my boss makes me constantly feel like im doing something wrong and keeps contradicting herself even though im new and makes me feel like im incompetent even though i work after my classes which are already stressing enough
There were no benefits granted.
What are some of the best things about your team?
Very friendly and were close to my age.
We work well together and focus on the mission of the company and the responsibilities we have towards our customers (students).
We all want to help children
Goals. To teach the kids.
Passionate about their work and mostly bring their best selves to work.
What do your coworkers need to improve and how could you work together better?
Cohesion and clea communication and consistency from the employer to each employee rather than various instructions to staff that contradict another staff members duties
Don't hire teenagers who do not know how to work with students and have no experience with teaching children.
Review from Operations Dept
There are no group meetings or talks
What is most positive about the culture and environment at your company?
Helping the kids do their work.
The staff work well with each other
Collective vision and desire to contribute
One large classroom that works.
Strive to make things best for the students and their parents.
What needs to change to make the company culture better?
Better communication with the staff
Review from Operations Dept
A new boss and more educated co workers who actually wants to work and care for kids
More conversation can make the environment more comfortable
Review from Operations Dept
What did you like most about the interview process?
The opportuntiy to meet others to ensure i was making the best decision based on fit
The only negative was the length of time for interview process but it was nice to interview so many people in various roles during that process.
The prospects are pre-vetted and the hiring manager and one level up manager have a chance to interview the candidate before hiring.
Very open and easy flowing.
It was easy, plain and simple.
What would you improve about your company's interview process?
Make it more friendly to entry level candidates
Review from Operations Dept
An outline of what we would do on a daily basis
Review from Operations Dept
Not hiring people on the spot
What makes you most happy at work?
Nothing really makes me happy at work except for talking with my coworkers in the brief time I can.
I frequently have great kids. They are all special. The parents care or they wouldn't bring them to us.
When I see the strategies working and our franchisees excited about their business.
Seeing some student finish his/her assignment and jump with joy.
Talking to coworkers by far.
What's going wrong and how can it be improved?
Hostile work environment by few people and nothing is done even after so many deartures of top notch employees.
Employees actions and inactions toward employees
Not enough value placed on those not of leadership positions
Review from Operations Dept
The work given to the children is terrible and outdated and does not correspond with what they are learning in school. The work they do here does not help with the real troubles they are having in school.
Review from Operations Dept
A better boss and a much better work environment
What do you like best about your company?
The best thing about the company was listening to the kid's stories
What would you most like to see improved at your company?
Change of bosses. The reasons I listed before