Lumin Digital Culture | Comparably
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Lumin Digital Claimed Company
Lumin Digital is a fintech company specializing in digital banking solutions. We help financial institutions build and deploy next-gen digital experiences that continually serve, engage, and grow their user base. We offer the quality experience and personal connection their members depend on. Our platform provides value through advanced features for users, cloud-native technology with no downtime, and support from dedicated professionals who are powered by curiosity. With our tools in place, they can also reduce the burden on the financial institution’s staff by making customization, innovation, and improvement easier, faster, and more consistent. We’re a distributed workforce in a remote-first environment with headquarters in San Ramon, California. Above all, Lumin Digital has prioritized its people since its founding in 2016, and we continue to provide optimal conditions where people can safely be creative and produce modern and innovative digital experiences. read more
EMPLOYEE
PARTICIPANTS
13
TOTAL
RATINGS
190

Lumin Digital Company Culture

Lumin Digital Culture

This score is derived from employee ratings & reviews
A+
4.7/5

Top Rated Culture Dimensions

Lumin Digital CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Jeff Chambers Lumin Digital's CEO
Jeff Chambers
100 /100

Diversity at Lumin Digital

Women at Lumin Digital

Lumin Digital eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

82

Lumin Digital employees are 82% more likely to recommend Lumin Digital as a great place to work

91%Promoters
0%Passives
9%Detractors

Working at Lumin Digital

Working at Lumin Digital is rated highly by 13 employees, across various culture dimensions. Lumin Digital employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Lumin Digital’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in San Francisco. See below in detail how working at Lumin Digital was rated by employees.

Overall Company Culture at Lumin Digital

A+

Overall Company Culture at Lumin Digital is rated A+

Last updated 2 months ago

Top
5%

Lumin Digital ranks in the Top 5% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

Lumin Digital Employee Reviews

Out of 24 Lumin Digital employee reviews, 100% were positive.

100%
0%
Positive Reviews100%
Constructive Feedback0%

Positive Reviews From Lumin Digital Employees

  • What do you like best about the leadership team?
    They are aligned, supportive and focus on empowering teams to do whats best for our customers
  • What did you like most about the interview process?
    Senior leaders were directly involved. CEO conducted a "welcome" onboarding meeting (previously 1-1 when the company was smaller).
  • What makes you most happy at work?
    Doing meaningful work, having power to make decisions and solve problems, working with smart/friendly people that all have a common mission to build great software and go the extra mile for clients.

Lumin Digital Company Information

Lumin Digital Company Overview

Lumin Digital is a fintech company specializing in digital banking solutions. We help financial institutions build and deploy next-gen digital experiences that continually serve, engage, and grow their user base. We offer the quality experience and personal connection their members depend on. Our platform provides value through advanced features for users, cloud-native technology with no downtime, and support from dedicated professionals who are powered by curiosity. With our tools in place, they can also reduce the burden on the financial institution’s staff by making customization, innovation, and improvement easier, faster, and more consistent. We’re a distributed workforce in a remote-first environment with headquarters in San Ramon, California. Above all, Lumin Digital has prioritized its people since its founding in 2016, and we continue to provide optimal conditions where people can safely be creative and produce modern and innovative digital experiences.

Lumin Digital was founded in 2016 and its current CEO is Jeff Chambers. Since its inception 10 years ago, Lumin Digital has grown to 200 employees.

Lumin Digital Mission, Vision & Values

Lumin Digital Mission Statement

Lumin’s mission is to utilize cloud-based technology to maximize member engagement for credit unions, through integration with their third-party providers, predictive analytics, and 1:1 content delivery.

Lumin Digital Vision Statement

Lumin’s vision is to work toward a new standard in digital banking by delivering world-class software services and resetting the paradigm of member engagement.

Lumin Digital Values

  • Trust
  • Respect
  • Boldness

Sustainability and Corporate Social Responsibility at Lumin Digital

The headquarters for Lumin Digital is located in San Ramon, California, where a handful of employees work onsite regularly. It was important for our organization to be mindful of our impact on the environment when selecting a physical location, so we’re located in a Leadership in Energy and Environmental Design (LEED) complex. LEED-certified buildings are critical to addressing climate change, protecting biodiversity and water resources, and promoting sustainable materials. Situated beautifully amongst nature, Lumin headquarters also provides onsite team members the ability to work outside, take a walk through a short trail with active wildlife, and soak in the gorgeous view of the public lake. Factoring in all elements, Lumin is committed to paving the way for environmental transformation.

We are a distributed workforce with a remote-first environment. Our employees join us from across the nation, each putting their unique skills to work for the success of our partners. By supporting and encouraging remote work, we know the impacts it has on work-life balance, the larger pool of employee skills, and the environment. For many of our team members, remote work eradicates time spent commuting. Instead of trekking to the office and producing emissions, remote workers often have the opportunity to spend more time with loved ones and take better care of their physical and mental health. Additionally, remote work reduces Lumin’s environmental footprint through other factors, like reduced paper usage, food and plastic waste, and urban air pollution.

We know that communities around the globe face complex problems every day. It’s our social responsibility to continually seek to accelerate progress where it’s needed most and support the causes that can fuel real change in the world. Lumin recognizes and sympathizes with employees who have experienced hardship or difficult times. We’ve donated to underprivileged companies, organizations, and our local school district to help fill the gap they so desperately needed. Additionally, Lumin has hosted a Holiday Wish Drive for five consecutive years to grant wishes to people experiencing homelessness and less fortunate families. It’s our goal to help others as much as we can with the resources we have.

Headquarter3001 Bishop Dr #110
San Ramon, CA 94583
United States of America
Websitelumindigital.com/
Founding Date2016
Tel(833) 335-8646
Company StatusPrivate
Jobslumindigital.com/careers/
Social Sites

Lumin Digital Competitors

Lumin Digital competitors include Alkami Technology, Fiserv, and Q2. Lumin Digital ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Lumin Digital compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Lumin Digital's Logo
    Lumin Digital
    4.7/5
  2. #2
    Alkami Technology's Logo
    Alkami Technology
    4.7/5
  3. #3
    Fiserv's Logo
    Fiserv
    4.6/5
  4. #4
    Q2 Logo
    Q2
    3.9/5
  • Who is Lumin Digital. Legacy solutions, codes, and platforms simply can’t keep up. Retrofitting them into the cloud exacerbates the issue. We knew it was time for something new, something sustainable, something different. Something that can always rise beyond the needs of today and light the path for the needs of tomorrow. For more information, visit https:/www.lumindigital.com.
  • Jeff Chambers, our Founder and CEO, meets with every new employee to share Lumin history, values, and mission.
  • Lumin provides optimal conditions where people can be creative and produce modern and innovative digital experiences.
  • Connect with Lumin team members, partners, and industry experts at special events throughout the year.
  • Lumin’s HQ has a generous space with a kitchen, coffee, and snacks for employees to break away from their desks.
  • Our teams work across departments to collaborate, strategize, and continuously innovate for our customers.
  • While Lumin headquarters is buzzing with activity, we’re a diversified workforce with a remote-first environment.
  • Lumin Digital is headquartered in San Ramon, CA. Employees enjoy outdoor seating, a walking trail, and transit nearby.

Lumin Digital Employees

Lumin Digital has 200 employees. 13 employees at Lumin Digital have reviewed Lumin Digital across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 13 Lumin Digital employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Lumin Digital are extremely happy with their total compensation at Lumin Digital, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Lumin Digital are extremely happy with their team. 13 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Lumin Digital are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Lumin Digital believe the environment at Lumin Digital is positive. Most Participants believe the pace of work at Lumin Digital is comfortably fast. About 70% of the employees at Lumin Digital work 8 hours or less.

Overall, the employees at Lumin Digital are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Lumin Digital - Employee Onboarding

The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Lumin Digital KPIs and OKRs

At this moment no Lumin Digital employees have provided insight into whether or not they clearly understand Lumin Digital's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Lumin Digital CEO & Leadership

Lumin Digital CEO - Jeff Chambers

Jeff Chambers Lumin Digital's CEO
100 /100

Lumin Digital’s CEO Jeff Chambers started in this role in 2016. Jeff’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in San Francisco. Compared to Lumin Digital’s competitors, Jeff Chambers ranks right above Alkami Technology CEO Alex Shootman. Under Chambers’s leadership, Lumin Digital employee respondents are most happy about their Compensation and the company’s Environment. Work Culture and Perks And Benefits are two areas, according to respondents, where Lumin Digital could stand to see real improvement.

Lumin Digital Leadership

The Lumin Digital Executive Team is rated an “A+” and led by CEO Jeff Chambers, Chief Product Officer Sean Weadock, and Chief Technology Officer David Serduke

  • Jeff Chambers  CEO / President

    Jeff Chambers CEO / President

    Jeff Chambers serves as the CEO / President of Lumin Digital.

  • Sean Weadock Chief Product Officer

    Sean Weadock serves as the Chief Product Officer of Lumin Digital.

  • David Serduke Chief Technology Officer

    David Serduke serves as the Chief Technology Officer of Lumin Digital.

  • Kelley Michalik Chief Marketing Officer

    Kelley Michalik serves as the Chief Marketing Officer of Lumin Digital.

  • Sean McElroy Chief Risk Officer

    Sean McElroy serves as the Chief Risk Officer of Lumin Digital.

  • Kevin Gorlick Chief Cloud Officer

    Kevin Gorlick serves as the Chief Cloud Officer of Lumin Digital.

  • Melinda Devis SVP, Finance & Accounting

    Melinda Devis serves as the SVP, Finance & Accounting of Lumin Digital.

  • Lisa Daniels Chief Delivery Officer

    Lisa Daniels serves as the Chief Delivery Officer of Lumin Digital.

  • Colin Brennan Chief Revenue Officer

    Colin Brennan serves as the Chief Revenue Officer of Lumin Digital.

Lumin Digital Salaries

How much does Lumin Digital pay?

How much do people at Lumin Digital get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Lumin Digital is $88,069, or $42 per hour, while the estimated median salary is $221,736, or $106 per hour.

At Lumin Digital, the highest paid job is a Sales Manager at $147,445 annually and the lowest is a Receptionist at $41,876 annually. Average Lumin Digital salaries by department include: Finance at $48,254, Operations at $99,439, Business Development at $111,341, and Admin at $43,177. Half of Lumin Digital salaries are above $221,736.

12 employees at Lumin Digital rank their Compensation in the Top 5% of similar sized companies in the US (based on 33 ratings) while 10 employees at Lumin Digital rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 10 ratings).

Last updated months ago.

1st Percentile
$102k
$102k1st Percentile
20th Percentile
$152k
$152k20th Percentile
40th Percentile
$218k
$218k40th Percentile
60th Percentile
$248k
$248k60th Percentile
80th Percentile
$345k
$345k80th Percentile
100th Percentile
$418k
$418k100th Percentile
$88,069*
Average Compensation
$221,736*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Lumin Digital Salaries by Department

Explore Lumin Digital Salaries

Diversity & Inclusion at Lumin Digital

The Diversity score provides insights into how diverse employees feel and rate their work experience at Lumin Digital across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Lumin Digital Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement

Office Perks

  • Free Food
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

Lumin Digital PTO

Lumin Digital PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Lumin Digital Careers

Lumin Digital Jobs

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Frequently Asked Questions regarding Lumin Digital

What is Lumin Digital address?

Lumin Digital location is at 3001 Bishop Dr #110

Who is the CEO of Lumin Digital?

Lumin Digital CEO is Jeff Chambers, their score by employees is 100

What is Lumin Digital eNPS?

The eNPS for Lumin Digital is 82

What is the salary for Business Analyst in Lumin Digital?

Business Analyst average salary in the US is 98k

What are the salaries in the Marketing in Lumin Digital?

The average salaries for Marketing in Lumin Digital is 94k

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