Magellan Health engages in the specialty managed healthcare business in the United States. read more
VP and Director lack necessary leadership skills to retain clients and employees, poor listening skills, lack of collaration, majority of employee under this Director and VP feel "in the dark", do not understand how the serious lack of updated software, hardware and telecom decimate productivity.
Why do you feel undervalued and what would make you feel better about your compensation?
Replacement of current Director and VP with anyone who leads with integrity and doesn't gaslight creating costly, high employee turnover and low employee engagement scores.
What needs to change to make the company culture better?
Access to skilled leadership who promote efficiency and productivity using positive methods rather than ignoring experienced, frontline healthcare professionals who identified critical client concerns that weren't addressed, leading to loss of longstanding contracts. Stop the gaslighting.Listen.
What are some of the best things about your team?
Our frontline is packed with hardworking, honest, integrous, licenssd healthcare professionals committed to helping fill gaps in healthcare and provide an exceptional client experience and to advocate for their members healthcare nerds to promote best possible outcomes including cost avoidance.
What's going wrong and how can it be improved?
Those on frontline who communicate daily with customers are knowledgeable, experienced, licensed healthcare workers who are providing exceptional, empathic and effective services to very ill people by helping them navigate and gain access to excellent medical and behavior health services..
What did you like most about the interview process?
I was hired by an entirely different leadership team including 5 changes in my manager in 3 yrs. and 4 changes in our Director.My first set of leadership was fabulous ... The best were let go or quit because of current leadership
Other Employee Reviews for Magellan Health
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